The age do not want to do their job the nurses are not nice with the residents and they're not…read moreprofessional they hold conversations in a hallway talking about others

Went to Twin Lakes a few weeks ago to check out a retirement/senior care facility for my…read moremother-in-law. It is very impressive in looks and staff. They are expanding, too. It's surprising to find out that it is a not-for-profit facility which means that once you are in they will keep you even if you run out of money. A lot of thought has been put into everything there and can give you some peace of mind.

Recently had a family member in the Grace Center. The nurses and staff were phenomenal. During the…read moreCOVID-19 where visitors were not allowed these folks did such a great job of taking time for a call or assisting with FaceTime calls. The staff was so busy on top of the stress they must have felt for their care and safety as this virus continued but they were wonderful and always did what was needed and necessary for their staff, patients and visitors. Thank you

From the owner: Mason Christian Village is located in Mason, Ohio, which was voted the 7th best place to live in…read morethe Country in 2013! Owned by the Christian Benevolent Association (CBA), our non-profit community offers a full continuum of care featuring spacious Garden Homes and Garden Apartments. Enjoy your active lifestyle while feeling secure in knowing that if you ever need assistance, you have priority access to our Medicare 5-star rated health care services. Mason Christian Village was also voted Best of the North Nursing Facility 2013-2014! Call today for your personal tour and to learn more!

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

My parents moved into Maple Knoll in Nov. 2024. When my dad passed in August 2025, we had to move…read moremy mom out because they had no openings in assisted care or in their memory unit. After moving my mom out, Maple Knoll owed us a consider amount of money back for the deposit my parents made. But, we have heard nothing from them for months. It is very frustrating.

Very nice apartments for seniors with all the bells and whistles. Residents tend to be refined,…read moreeducated and rich. On-site dining is excellent. I would live there for the pool alone. A relative of mine does and seems to enjoy it.

Incredible campus including long-term nursing care, Assisted Living, Independent living and a…read morestate of the art therapy center! 5 stars by CMS and the best staff around!

If you are able to live independently, it's probably a good place. It looks fancy and fun, which is…read morewhat draws you in. The cottages are nice and the interior apartments in the main building are also very nice and spacious. However, I don't recommend them if you have a loved one who needs assistance, as they aren't really equipped in the same way as other AL facilities. And stay away from their memory care, which unfortunately feels like an "add on" and gets ignored. Overall, they claim to be a transitional facility but in reality, they are not. There are other memory care facilities in the area that can better serve your Loved One.

The question begs to be asked of Yelp.... why aren't unfavorable reviews factored into an overall…read morerating? By not including any less than complimentary comments a clear picture is not being presented. My mother (and my father until his passing) lived in the Seasons community for 11 years - 9 years at Seasons and 2 years at Courtyard. The years in independent living was tolerable - Courtyard, not so much. The lack of staffing, particularly at night, was very concerning. When you have one nurse on duty and a scattering of aides handling 3 floors of elderly residents, this is makes for a less than ideal assisted living arrangement. Care conferences were never held, repairs requested for her apartment (broken tile in bathroom - possible trip hazard), thorough apartment cleaning as stipulated in lease agreement each took over a year to achieve. Other than an ideal location there is nothing ideal about Courtyard. My mother at age 96 passed away recently and no one in the management of Senior Lifestyle had the humanity to even utter condolences to our family. Concerns regarding the facility were also voiced to the President of Senior Lifestyle in their Chicago headquarters and has also been completely ignored. Would NOT recommend this facility to any family looking for an assisted living facility.

My family was very pleased with my dear mother's stay at Seasons for short term rehab.  From the…read moremoment she arrived until she was discharged, she was treated with the highest level of professionalism and compassionate care.  The facility is very nice, very clean, safe, and we felt very safe with the covid protocol that was in place.  Her room was lovely and everyone was very accommodating and responsive.  All of the staff/administration were very helpful, approachable, knowledgeable, kind, considerate, and went above the call of duty to make my mother's stay a great experience.  We appreciated the friendly and hard working housekeeping staff, food staff, and all of the workers whom we encountered from day to day!  The food was good/prepared well and extra care was taken to ensure I was served meals with regard to my nutrition restrictions.  Heartfelt and special thanks to the Therapy Dept., Nursing Staff/Medical Team and the Social Worker!  They worked tirelessly to provide the highest level of care that we have received anywhere and it was absolutely the primary reason for such a great and successful outcome.  We would highly recommend Seasons to any family looking for great, quality care!

families stay clear of Otterbein. Their admission office does not disclose everything when they…read moremeet with their families. We had everything set up to go for our loved one and was told Gotcha we will only approve on a limited bases as your family is not rich enough. one would think 4 hundred thousand is a lot to bring to Otterbein. Otterbein did a bate and switch with our family. Please trend carefully when making a decision to go to Otterbein.

The Home Health Teams (PT, OT, Health Aids, Nurses etc)AWESOME AWESOME AWESOME! I became a full…read moretime caregi ver for my grandmother this past summer! I knew little & was taught less by a fellow caregiver! By the grace of God were my grandma and I blessed with the BEST team of girls & trainees I have Ever had the pleasure of working with! I can not put these girls on a pedestal BIG ENOUGH to describe How Fabulous each and every employee was! When I explained to each and every home health team member that I was so very new as a caregiver, each and Every member was consistently patient, and precise about how,what and why things are done the way they are for the elderly. If I had a question they answered it, I had thousands! My uncle bought a Nu Step for my grandmother which none of us knew how to use alas Mallory (PT) was right there and delightfully willing to explain every lever, button, and knob! Even after the nurse had released her from care, when an emergency situation occurred Marcie (nurse) was at the house within the hour! Whether it is the TCU unit or home health Otterbein is a necessity if help is needed for the elderly enduring rehabilitation. I assure you I have seen where the facilities you DO NOT want yopur loved ones in!!!!!!

My Uncle is at Cedars. They seriously lack help and most of those do not speak English! He can…read morewait hours after asking for help. Most of the food isn't fit to eat. This place needs investigated!!!

Would not recommend!! Facility is old and dirty; poor care; scant documentation of anything;…read morefrequent falls with poor care of resulting wounds; we left for another facility

One of the aids came fllying up to me in the hallway and grabbed a pamphlet ouf of my hands and…read morescreamed, "Oh NO...I'M NOT GOING TO LET YOU MAKE HIM SIGN HIS MONEY OVER TO YOU!" I was sitting with a friend who lived in assisted living there. I was in independent living at the time. I can only assume that the Lodge allowed a rumor to circulate that I was after his money. Never was this true. We had become friends and he needed help because his power of attorney was not taking care of his needs. He asked me to help him. In retrospect I guess I shouldn't have gotten involved, but I didn't know/realize that his family and the Lodge staff would turn on me. My intentions were honorable....This rumor should have been stopped by the DON. I stood up and tried to get my pamphlet back (it was information on power of attorneys for healthcare....it was NOT anything for him to sign. Thie entire situation was very much mishandled. They handcuffed me and sent me to jail for the night.....saying I was guilty of "physica laggression, and an attempt to cause harm to the aid.". Then when I returned to the facility, Crystal Flaherty DON came to my door with an eviction notice that gave me 24 hours to leave. This entire situation has cost me a lot of money (I have had to move twice). And I was to get on medicaid waiver after paying full price for two years....but the eviction happened just prior to the two year mark. I tried to discuss this with Edward Beatrice COO, but I have found that the Lodge employees stick together, and don't want to deal with the truth...he dismissed me. Then recently he sent me a letter telling me not to communicate with anyone at the Lodge and "to refrain from making or spreading false statements about "Caring Place" Wow....talk about the pot calling the kettle black!

their building has bed bugs in they don't know how to treat them in they do not notify the…read morefamillies they wash there close but they still smell like urine on them they can't keep people rude management as well they been dealing with the bedbug situation for 6 months