My first long-distance rental property was truly in good hands because of Eddie. We've had a great…read moreexperience working with him, and we originally found him through Yelp recommendations - now I understand why he's so highly rated. Eddie has built his business on a strong reputation, and after working with him for the past few years, I've seen firsthand why. He is trustworthy, respectful, and genuinely cares about both the property and the tenants. His communication is excellent and he is always responsive, which is especially important for me as a long-distance investor. I'm grateful to have him as my property manager and have never regretted the decision. His company also handles construction and helps find good investment properties, which adds even more value. I highly recommend Eddie and his services. He's not only a great property manager but also a great person - and a dedicated father as well.

I live out of state and have been using Eddie for my property management. He is awesome,…read moretrustworthy, and gets things done. Placed a perfect tenant in my property, could not be happier and highly recommend him. Property is in Watervliet.

justIf I could give zero stars, I would. Steer clear from anything with the name Elgion on it. We…read morelived in our apartment for years and while there we got nothing fixed. Our back door would not latch correctly and we had asked since 2019 to have it replaced and George refused. It was a literal safety hazard since the door would not close. The roof is leaking at the property and instead of fixing it he would just have dumb and dumber(his "contractors" who were clearly always coked out) come and clean up the water. The place is FULL of black mold.... And when I say full, I mean it was growing down the walls, out of sockets, it was awful. They just paint over it with "mold resistant" paint in each apartment and call that ok. George is a bully who will hold leases over your head unless you pay ridiculous and made up fees. Our apartment building caught on fire from not having proper wiring and when George finally decided to show up he was pissed off that someone called the fire department because now he was being held responsible to fix it by the town. Code enforcement came and shut our building down for an entire week. Our refrigerator broke and he promised us a new one and even told us he ordered it but then dodged us anytime we asked about the status on it. He does not have proper smoke detectors. His guys will not come and plow the parking lot even though it's in the lease. The people he does hire are incredibly sketchy and he does not give proper notice so you could be home alone with your kids in the shower and these people are just entering your place with no warning. He raises the rent each year and charges ridiculous amounts for these places that are cesspools. He allows someone to live in the building who is mentally unstable with a bunch of guns who has threatened multiple tenants in the building but he didn't care because that apartment paid the most in rent. The hot water only would work from time to time so we would have to go shower and bathe our children at family's house. George is also incredibly sexist. He often acts like he just cannot discuss things with the women in the building. We constantly had to run electric heaters because none of the baseboards worked so we would freeze in the winter if we relied on his "free heat." I could go on and on and on. Long story short, while the price may be comparable in today's economy, I promise you, it is not worth it. Getting out of there was the best thing we have ever done.

After 2 months still no security deposit $1050 make up stories not in office or sign a check I will…read morebe contacting my lawyer

Craig, Chelsea, Linda, and the whole Property Butler team are amazing! They took over the…read moremanagement of our luxury property and we immediately felt in expert, caring, detail-oriented hands. Our rental income went up immediately, too! They are easy to communicate with and very receptive to both owner and guest needs. HIghly recommend!

I've been working with Craig @propertybutlerny for a few years as property management and he never…read morelet's me down. He can fix almost anything and if he can't, he can find the right person who can. He is extremely reliable, there when he says he will be, trustworthy, easy to work with and he always brings a level head to situations that seem impossibly stressful to me. If you want a man that gets the job done, you've found him at Property Butler NY

If you're looking for the best property manager for your home, look no further.  Alida at…read moreWanderlust is amazing! I've been renting out my newly built vacation home on Airbnb since October 2020. My first year was a very frustrating experience with a different property management company and I almost stopped the short term rentals. I switched to Wanderlustny in October 2021 and can only give the highest praise for every aspect of their work.  Alida provides a high level of service and ensures that both the owner and the guests have the best rental experience.  She communicates frequently with guests before, during and after their stay and goes the extra mile to make their stay a 5-star experience.  For example, when a recent guest at my house mentioned they were celebrating a birthday, she took it upon herself to get cupcakes and a birthday card to welcome them on arrival and got them a reservation at a restaurant they were not able to get themselves.  She always looks for current events and compiles a list with must-sees and best places to eat/drink for the area. For the home owner, Alida makes sure the house is in perfect condition before and after any short term rental. Whereas the typical property manager does a quick and superficial walk through, Alida takes her time to thoroughly inspect the house and grounds and communicates frequently about anything she notices. When rentals are slower, she promotes my property on social media and handles pricing adjustments to increase rentals during off seasons. Alida stacks her team with the best local contractors so issues can be fixed quickly if needed. She develops a great report with cleaning crews but also supervises their work and has them come back to fix items they might have missed.  With Alida of Wanderlustny I have zero concern about renting out my house. I just wish I had found her sooner and saved myself a lot of headaches!

You won't find a more professional and trustworthy property manager than Alida. She is smart,…read moreproactive, and truly cares about her clients' best interests. She helped me find all sorts of resources that I needed for my house in the Catskills, when I couldn't get anyone to even call me back. Most of all, I can trust her judgment, which provides invaluable peace of mind. The best.

Other tenant smoking cannabis chronically( at times every hour on the hour) when building has been…read morehistorically smoke free, unit smelling of smoke every time, my daughter and I inhaling it, and they told me to close my windows. Clearly they don't care for health and safety if residents and small children. Closing windows in 80-90 degree weather when they are not covering air conditioning costs is just insane. This is not a judgement of cannabis and an attempt to add to the stigma of addiction, which is truly a disease. It becomes a physical and mental health issue for those not directly smoking, and especially for vulnerable small kids and toddlers. If you "come from money" as one tenant outright said to me, are the right shade and have connections to the owners, they might be right for you. If not, don't count on being taken seriously By them.

Linking up with Clever property management- and getting them in my corner, was the smartest move I…read morecould have made for my new business..John and crew are very friendly and down to earth, which is important to me ! Their knowledge of construction and functionality allows premium service to take action on my property's. They have an amazing network, which allows the best work for the best price to be done. John listens to your issues (large to small) and comes up with bright and sound solutions to get the job done efficiently and with expedited speed. Having their experience involved with my projects, allows me to continue to explore new projects , knowing I have coverage. They are responsive, professional and believe it or not, actually stop by on a regular basis in person !!!!! There is a buzz going on about these guys amongst investors, and I am excited for them..

Fantastic! I hired this company for snow plowing in Delmar…read more- absolutely excellent...I couldn't be more pleased. They came with a REAL snow plowing vehicle. Not just a truck that pushes snow, but a large, heavy duty machine that cleared a beautifully wide path for our wide driveway. AND, they are reasonably priced. And Adam, who did the work, has wonderful social skills, polite, and a pleasure to do business with. And, they actually came when they said they would (unlike some past companies I tried to hire). Yes, yes, and yes! I would easily hire them again and again. And will. Thank you, Adam!! A++++

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

Dont hire for any work. Rick never completes work after being paid. Rick uses every excuse in the…read morebook why he cant come and finish,

Disclosure: this review is from 2013…read more.. For starters - I chose not to rent with this property management company. I am leaving a review based on my experience with them while looking for a rental when I relocated from out of state. Property management companies are not a thing where I'm from. You pick an apartment and they are often pretty nice with amenities that may include gyms, w/d in unit, central air/heat, a pool, perhaps even a basketball or tennis court. Units are also reasonably priced and well-maintained. Of course, you can always rent from a landlord, but it was a bit rare to deal with an actual "management" company. So. This experience was new. Before physically locating to Albany, I looked at a variety of places online including rentals from EPM (yes you, not ERE). I thought - 'meh, they look ok'. Let me tell you all something. Albany is pretty good about a lot of things, but one of the biggest problems is that they DO NOT keep landlords and these purported "management" companies in check. Never have I seen anything like the rentals that I saw (including those from EPM) at the price points they were at. It's truly absurd. Anyway, I saw photos of the properties I was interested in before moving to Albany. I was a little skeptical, but I stopped by their office anyway. 1st sign of trouble - they kept their office locked during regular business hours and required appointments. I was spending the summer in a nearby state and decided to go house hunting in Albany for a week. I explained that to them and I was let in. The woman I interacted with seemed fairly uneasy - my initial thought was 'why - what is, so bad about your tenants that you need to keep your doors locked'. I got over it. 2nd issue - the "apartments" were basically holes in the wall of multifamily buildings that shouldn't be anything more than duplexes. The paint was caked on all the walls and trim. It just looked bad all the way around. So when I noticed (3rd problem) the x 2 month rent security deposit - I was like "wtf?" It dawned on me that they likely going to nickel and dime people for everything they can get and that they probably target folks that do not have the means to take them to court. So. That was a no go for me. I left this review because I just read a few of the responses left by EPM to some of these reviews (even those that aren't recommended). Your decision to respond with personal information about former tenants is malicious and unprofessional. It's a similar to the feeling that I had from interacting with you for a few days. I am now certain that I will not do business with you (as an owner or tenant) and will make sure to deter anyone that asks me about your company. It's beyond clear that you're in it for a paycheck.

I caught them trying to blame my bank for over charging me and my bank disproved it and now they…read morewont answer their phone cause they got caught trying to steal money. dont take their rating lightly they are the WORST most unprofessional company and people are sick of it and been moving out like crazy. I'm counting my days down myself.