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    Priority Property Maintenance

    5.0 (1 review)
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    Property management

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    7 years ago

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    Holmes HVAC Solutions - Sink and faucet repair

    Holmes HVAC Solutions

    (18 reviews)

    I posted another review about Josh's fantastic service for my boiler several months ago. When my…read moremini-splits stopped blowing cold air, I knew Josh would be the one to call. He fit me into his packed schedule (of course the units picked the first hot spell of the season to act up), diagnosed a refrigerant leak, and set about fixing it. If you're not familiar with mini-split systems, the difference between them and central air is that where central air cools air at the condenser unit then circulates it through your house, mini-splits circulate refrigerant, cooling the air at various "head units" throughout the house. The advantage is that mini-splits are easier and faster to retrofit into old buildings. The disadvantage is that there are many more places for a refrigerant leak to hide. Josh filled the system with UV dye and came back late in the evening to check for leaks. He found a couple of egregiously loose fittings---a sure sign of shoddy installation by the other company that had installed the system. At this point, he suspected there were probably loose fittings elsewhere. He's keenly aware of how expensive refrigerant is, and how bad it is for the environment when it leaks. With that in mind, along with the fact that the heat spell had broken, he suggested we hold off on refilling the system until he could come back and do a full system walkthrough. When he came back, he pressurized the system to its max with Nitrogen, so he could check for leaks without wasting refrigerant. It just so happened to be the hottest day of the year (so far), but that just made him more determined to get the system running for us. He worked thoroughly but quickly and got our system running better than I think it ever has. I'm profoundly grateful for his hard work and dedication. I cannot recommend him highly enough for any HVAC work you need done.

    New customer, and can confirm all excellent reviews. Josh is very professional and does a nice job…read moreexplaining the service and the state of systems. Fairly priced and didn't try to sell us things we didn't need.

    Veno Properties

    Veno Properties

    (14 reviews)

    Specifically for the Middle St unit in Ballston Spa NY:…read more The people at the rental company seemed to really want to help with ongoing issues in the home (especially the maintenance people, they were awesome), but I got the impression that the actual owner of the home didn't want to pay for the below issues to be solved. I lived here from 2025 to 2026, and below were the ongoing issues that caused me to leave: - Black mold and leaky roof in the unit downstairs. Finally showed up in late January 2026 after submitting a request in August 2025 for the mold, only to be told they cannot fix the mold until the roof stops leaking, roof still has not been fixed as of May 2026. Roofing specialist were sent out multiple times but the issue persisted. Got the recommendation from another roofing company to replace the roof, not sure if this is the owner not wanting to pay for a new roof or the roofing company that was sent not doing a great job. - Tree specialist that was working at the neighbor's house recommended to cut down the dying/dead tree in the backyard in Fall 2025 as it was at risk of falling directly on the house, nothing was done to address this. March 14th 2026 the tree fell on the house. Because it was a weekend, we could not get in contact with anyone at Veno and had to call the fire department. After the tree fell on the house, the bathroom ceiling started to leak. Maintenance request was submitted for the leak on 3/24, as of May 2026 leak was not fixed and small spot now turned into a 52 inch leaking crack in the ceiling. - Large holes in the basement foundation, leading to an ongoing rodent problem. I'm unsure the extent to which these issues are actually a result of the management company vs the owner of the house.

    83 Middle Street, Ballston Spa...Yes Ryan, Let's BE CLEAR. My lease wasn't terminated, but you did…read moreprovide me with a "Demand to Vacate" after I wouldn't sign your ridiculous "month to Month" exhausting lease, after I already lived in the apartment for 5 years. Sending me a daily "sign the lease" into my email without providing the lease for me to read. The repeated harassment was from your company, including hanging this "Demand to Vacate on my front door" after serving me no less then 4 times. I was a model tenant, quiet, took care of property, and never late on my rent in 5 years. I put money into the property. Yet I had to live with first, a Hoarding Family that snuck in their registered Sex offender relative. Then Veno Properties let a woman move in with a dog she couldn't handle, so she confined it and abused it. While I had rights to a quiet tenancy, I had to endure her poor animals incessant barking, for hours. When she locked the dog in the bathroom, the dog would scratch in panic for hours. I didn't have to spy on anyone, it was blatantly screaming in my apartment. Veno did nothing despite, their own 3-page animal addendum. They didn't give a shit about the dog. Guilda told me to call the Dog Officer. The tenant had to put the dog down, for Renal Failure. She then, set up a camera with a blue light to spy on me. When I went outside for anything, the camera was pointed at me. She kept telling me I killed her dog. Obviously suffering some kind of Dementia. She harassed me with her car, parked me in. See picture. Veno did nothing despite even having photographs. In fact, Veno's inspector, verbally told me I had 2 strikes against me (didn't care about my drywall tape hanging). I asked her to repeat the 2 strikes comment, but she refused, because she knew she was being Bias. You removed very much alive, Big old Arborvitae's trees, at 8am under my bedroom window, with no notice. They weren't dead and there was a reason they were planted, but you're the expert. You could have trimmed them. But your maintenance guy told me, you just didn't like them. Stop lying. Through 2 inspections of my apartment, by your experts, with all my drywall tape hanging off the ceiling, and me bringing it up directly...any professional would know there is a roof leak. It took you two years to fix it, after a steady stream of water was coming in the living room. Not to mention all the mold that exists in the rafters of that home, because the roof leaked for years. The bathroom ceiling has rot over the tub. The brick chimney is falling in; bricks lay on the ground. The Foundation is crumbling. The windows are broken. Yet you advertise this home as well maintained. It's clear the current tenant left after one year. It was important that you got your client" to chainsaw those trees. Like you built new steps to a door that didn't work. When you renovated the downstairs apartment, you had your maintenance guy use Gymnasium Lacquer, without a respirator and without opening the windows (they were all broken) and fumed out my apartment with my pets. That stuff can kill you, but you scoffed at my call to come open windows. You don't care about Tenants or your maintenance guys. Which is probably why both quit at the same time. Basically, your arrogant and are representing Slum Lords, which makes you a Slum Lord. Maybe you should pay attention, get your facts straight.

    Empire Property Management Group LLC

    Empire Property Management Group LLC

    (18 reviews)

    Disclosure: this review is from 2013…read more.. For starters - I chose not to rent with this property management company. I am leaving a review based on my experience with them while looking for a rental when I relocated from out of state. Property management companies are not a thing where I'm from. You pick an apartment and they are often pretty nice with amenities that may include gyms, w/d in unit, central air/heat, a pool, perhaps even a basketball or tennis court. Units are also reasonably priced and well-maintained. Of course, you can always rent from a landlord, but it was a bit rare to deal with an actual "management" company. So. This experience was new. Before physically locating to Albany, I looked at a variety of places online including rentals from EPM (yes you, not ERE). I thought - 'meh, they look ok'. Let me tell you all something. Albany is pretty good about a lot of things, but one of the biggest problems is that they DO NOT keep landlords and these purported "management" companies in check. Never have I seen anything like the rentals that I saw (including those from EPM) at the price points they were at. It's truly absurd. Anyway, I saw photos of the properties I was interested in before moving to Albany. I was a little skeptical, but I stopped by their office anyway. 1st sign of trouble - they kept their office locked during regular business hours and required appointments. I was spending the summer in a nearby state and decided to go house hunting in Albany for a week. I explained that to them and I was let in. The woman I interacted with seemed fairly uneasy - my initial thought was 'why - what is, so bad about your tenants that you need to keep your doors locked'. I got over it. 2nd issue - the "apartments" were basically holes in the wall of multifamily buildings that shouldn't be anything more than duplexes. The paint was caked on all the walls and trim. It just looked bad all the way around. So when I noticed (3rd problem) the x 2 month rent security deposit - I was like "wtf?" It dawned on me that they likely going to nickel and dime people for everything they can get and that they probably target folks that do not have the means to take them to court. So. That was a no go for me. I left this review because I just read a few of the responses left by EPM to some of these reviews (even those that aren't recommended). Your decision to respond with personal information about former tenants is malicious and unprofessional. It's a similar to the feeling that I had from interacting with you for a few days. I am now certain that I will not do business with you (as an owner or tenant) and will make sure to deter anyone that asks me about your company. It's beyond clear that you're in it for a paycheck.

    I caught them trying to blame my bank for over charging me and my bank disproved it and now they…read morewont answer their phone cause they got caught trying to steal money. dont take their rating lightly they are the WORST most unprofessional company and people are sick of it and been moving out like crazy. I'm counting my days down myself.

    Priority Property Maintenance - propertymgmt - Updated August 2026

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