My tire blew out on the expressway, and O'Brien's Tire & Auto was the closest shop, so we stopped…read morethere for help. We went inside to ask about getting a replacement tire and were told to go back outside and wait. There was no explanation, no courtesy, and the interaction felt dismissive unwelcoming and racist. The customer service was extremely disappointing, especially in a stressful situation where we needed immediate assistance. I would not recommend this shop based on how we were treated. I suggest looking elsewhere if you expect professionalism and respectful service.

There aren't many places in Philly that will do an alignment. O'Brien's is one of the few. Here was…read more my experience: I went in to make a plan for my car. The staff started to schedule a time for me about a week out (which is reasonable). In the middle of my visit the owner walked in. He was belligerent towards both me and the staff. Upset with the idea of making an appointment. He also spoke poorly of the shop that referred me there, he also spoke poorly of the other local shops that could potentially do the job. I'm not the expert but I know an alignment adjustment is not a big deal. The staff were polite but the owner is rude and disorganized. My sense is the service is better when he's not there. Either way- I won't go back.

I have been bringing my many cars to Kelley's since the 1980's due to their legendary reputation…read morefor honesty, integrity, and skill. Note that I am a real consumer, not the usual shill who is really the owner, employee, or someone who gets paid to post fake five star reviews for crooked companies. Unlike most if not all other car repair joints, Kelley's owners genuinely care about their customers. Try them and you will see what I mean. Kelley's always keeps their promises and gets repairs done on time at the quoted prices. Their rates are the same as everyone else's but you will end up saving a fortune because they only do necessary repairs and often discourage repairs if it is in the best interest of the customer. I have never seen any other auto repair shop do that. Just this week, I told Eric that I would be willing to pay more than $2,000 to fix my old car but he talked me out of that extensive work and into a mere $360 fix, which by the way worked and even got the "Check engine" light to turn off, an unexpected and wonderful bonus! Kelley's has ASE-certified mechanics and cutting-edge equipment, so you cannot beat their expertise and effectiveness. The neighborhood is safe and clean. There are many million dollar houses within a block of the shop! My one complaint is that you are required to make an appointment two or more days in advance because they have such a loyal following. But overall, you ain't gonna beat Kelley's with Aaron Judge's bat. All claims made in this review can be verified by getting estimates from Kelley's and two other ASE-certified shops for the same repair. Kelley's will always be competitive and likely be the cheapest due to their refusal to do unnecessary repairs, which is how most shops make a killing.

I requested service for a particular issue yet they wanted to address a head light and a windshield…read morewiper blade instead of calling me to tell me the issue i actually took it there for my a bad transmission. Then they play dumb about it. They wanted to charge me $200 for a headlight but not tell me I needed a trans. I never even would of knew if I didn't bring it up

Absolute worst customer service at Z Brothers Services Center. Avoid this place at all costs…read more I came to this place to get a routine state inspection. They told me the wait would be one hour, so I agreed to stay. After waiting 1 hour and 25 minutes, I went to the front counter to check on my car. An employee with name Steve on his shirt was incredibly rude, actively ignored me, and told me he had no idea how much longer it would take or when they would even start on my car. When I pointed out that I had already waited nearly an hour and a half, Steve just muttered "sorry" and walked away from me mid-conversation. At that point, I decided to leave and ask for my keys back. When I asked where my car was parked, Steve vaguely gestured "there" and walked away a second time. I went out to look, and my car wasn't anywhere near the spot he pointed to. I had to go back inside and confront him again because my car was completely missing from that area. When I asked why he was being so disrespectful, he snapped, "Oh, I'm sorry, I don't have time, we are busy " and completely dismissed me.This level of unprofessionalism is ridiculous. Z Brothers wastes your time, lies about wait times, and Steve treats paying customers like a nuisance. I wi

I went to this repair center based on a recommendation from someone else. They were somewhat rude…read morethe first time I went but they did help me. So when I had another issue with something different, I went back a week later. I explained my problem. Terry came over first and said, "Yeh...it's broken." (It was my cover for my gas tank...I could not get into it b/c it was stuck. 3 people at a gas station worked on it to help me get in b/c I desperately needed gas and finally the outer cover broke trying to get into it and then we still could not get into the actual tank because the other piece would not release.) Terry went back inside and threw my cover on the counter and walked in the back. I stood there for 3 minutes. Nick looked up after getting off the phone and said, "Is he helping you?" I said that I didn't know. He went in the back. He came back annoyed and said, "I guess I have to help you b/c he's busy." So I took him outside and showed him the problem. He put the cover back on and said it's fixed. I asked him not to shut it b/c this is the third time this happened and I didn't want to get stuck not being able to get gas again. I asked what we can do to fix it. He said that it WAS FIXED. I said it can't be b/c it keeps happening and it's gonna happen again. He said what do you want me to fix? I said the cover to the tank. He again said it's fixed and I don't know what you want me to do." I said, "Forget it, I'll go somewhere else where they'll help me." He got really mad at me and started screaming at me that I was making no sense and shouted what do I want him to fix. I said, "You're the expert! I have no idea what needs to be repaired but it's not working properly." He continued to scream at me. At that point, I said, "I don't like the way you are talking to me. You are treating me this way b/c I'm a woman." I am positive this is the case b/c I cannot imagine he'd scream at a man this way. Literally screaming and turning red! He got even more mad when I said that, screamed some more, and walked away. I left and went to another garage - Millevoi's - where they could not have been kinder. 3 gentleman- all equally nice- took the time to help me. The owner spent 25 minutes trying to get the tank open b/c by the time I got there the tank would not open...AGAIN. Just like I told Nick would happen!!!! The owner charged me nothing! He went in and printed out a picture of my tank to figure out exactly what needed to be ordered in order to repair it. He ordered it and is getting it in next week for me. I will never go back to Z Brothers and I would recommend no one ever go there.

I have been going to Superstars for 30 years. I bought my first car in '92; it was a Toyota Corolla…read moreSR-5. Throughout the years, I've had various cars that Tom has taken care of and he has never disappointed me. He is knowledgeable, efficient, honest and reasonably priced. You cannot go wrong in patronizing this business!

I have had at least 10 mechanics in the past but never had the honesty, reasonable prices and…read morereliable work done by any of them like Tom. If you need anything done for your vehicle Tom is the best there is! Highly recommended!

Great service, fair prices. I have been taking my cars here for years. Always treated me great…read more Accepts credit cards.

Great Service , good prices, very nice people. Had State…read moreinspection and oil changed . They even vacuumed my truck . it's a busy shop but they move pretty quickly. Highly recommended!

What a pleasure it was to deal with Joe and Jimmy- they took us in within a reasonable time to…read morediagnose a problem with our car's air conditioner. We called on a Thursday afternoon and were given a Monday morning appointment. A short time after dropping the car off, Joe called us and explained exactly what was needed and why. During the same phone call he gave us a cost breakdown for materials and labor and disclosed what the total amount would be. Once we gave the go ahead to do the job we received a phone call back within a few hours advising that the work was completed. The cherry on top was that the total price came in under the price quoted. And, the BEST part is that the air conditioner now works like new. We will definitely use Rose Auto again for our future car maintenance needs and/or repairs. Thanks, Joe & Jimmy

I guess if you are newer too the area and don't already have relationship with them. They do not…read morehave the time. Never in my life have I been told we won't rush your truck so I ask too verify us said don't know when we can fix your truck. Just say no '

I cant express enough what a great experience I had with Garrisons. I have an older model vehicle…read morethat I wanted to get checked out to make sure it was still safe to drive. I also needed my inspection done. They were more than accommodating, understanding and beyond reasonable. It is not that often you come upon such honest people. I highly recommend!

This had been my go-to garage for a while but not after my experience with their owner today. I was…read moretold that I needed two new tires and was sent an estimate for $185. Great price, I approved it no problem. Brought my car in today and when it was done, I was notified that the total was $415. I called to ask why the difference between the estimate and the total and was told that the estimate was for one tire. I asked why they would send an estimate that isn't for the entire job and the owner basically started to yell at me over the phone saying the car needed two tires and would I like him to put one of the old ones back on, otherwise basically to go F myself. All I wanted was for him to say "sorry for the miscommunication on the estimate" and we'd be good. But I couldn't even get a word in as he's talking about "this is how I've done this for 40 years" and other boomer nonsense. To send an estimate that doesn't have the total for a job is so completely outrageous and deceptive that I will never be going to this place again. Congrats to them on getting the extra $230 and losing a lifetime, previously loyal customer. Edit to respond to owner: Happy to explain in a little simpler terms since you don't seem to get this. I came and was told I needed to replace two tires. I said ok, please send me an estimate for replacing the two tires. You send me an estimate. When I see that estimate, I expect the line marked "Total" to be the actual total that I am going to pay. Quite frankly I don't care about the itemization above it, all I care about is the total. I'm quite certain the tool you use to send invoices has the capability of changing the quantity from "1" to "2" so that the total shown is accurate for the work that will actually be done. That is the deceptive practice that I am commenting on. Your total was not the total. it was less than half the total. Additionally, since you seem inclined to insult my intelligence (I work in finance by the way and basically do math for a living)...$185x2 = $370. Your total was significantly above that. Happy to take the $45 refund whenever you're ready. Congrats on doubling down here for all to see the stubbornness they'll face when paying your business a visit.

These guys are not very honest. Be careful! They know how to fix cars but they are not honest…read morepeople.

I brought two cars to Heng's recently for PA inspection. The guys there are super friendly and…read morehelpful. There was an open bay when I arrived and a mechanic welcomed me right in. Inspection was fast - I was in and out in about 25 minutes. Great service and affordable. I would highly recommend Heng's!