Brothers Towing--by way of its working relationship with Pepe's Towing--was able to rescue my Fiance and I after being stranded in Temecula with temperatures exceeding 105! Their response was rapid, vehicle had comfortable seating for two passengers and their driver "Roberto" was very knowledgeable and safety conscious. I am forever greatful to Brothers and Pepes. Their owners have instilled a corporate culture that other business owners and operators should emulate. Great job Mr. Steele & Mr. Soto, You are appreciated. read more

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They picked up my car after a major accident the we're professional they took care of my car didn't add any extra damage i had to go there three times to get pictures of the vehicle they were very accommodating cool people read more

These guys get the job done. I've used them multiple times. I work in the area and have a yard in Riverside and they can handle anything small to Big. Always professional and thorough, they know their game and they never price gouge me. Much thanks & respect for those guys over there at Brothers. read more

We've used Jeremy twice. Dealt with many tow companies in our business and this guy is so standup. Thank you so much for everything you guys do. Best tow company to work with. read more

Brother's Towing should have a 5 star rating than a 3.3. I watched a driver from this company back a 38 ft. Motor Home into a SMALL RV spot at 9pm with such ease and perfection that would have been impossible for almost all of us. There were a number of us watching as the driver parked this RV and we all couldn't believe it. Way to go, Brother's. read more

Degrading, unapologetic behavior by their own employees! Unprofessional! The driver of 0505494 (plate number) towing truck (biggest towing truck ) is beyong inhumane! Pls be aware ! He is more than aware that those people that goes there actually in the mid of stress bc of the obvious reasons of they just got into accident and telling me that I am literally stealing my own things from my own vehicle is such heinously cruel behavior! Why can't he just be professional enough to just tell me that "hey, your are not allowed to get your things from your car and if u want u can go to the office and let them know that you're getting some of your things . Instead he scream at me telling me b word and i am a thief when in the 1st place no one told me to not get anything! How insulting is that! These people are the reason why i lost hope from humanity! It is easier to be nice than to be rude incase this person is reading this ! I came there from 13 hrs of shift from hospital and yet i still managed to talk to him like a normal human being with respect and yet he can't even do the same for me ! How awful this place is ! Pls . Save yourself from this stress I am going through and leave the towing company alone until they figure out what is going with their own company! I bet u this company would not last very long ! Unbelievable how this business still ruining people lives by not giving the same respect to their own customers! read more

Brothers Towing - Ubiquitously ill manner from their own tow truck driver ! Unhelpful! Leave the moment u finds out your car will be here - Towing Near Me - Lake Elsinore, California

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Just had a great experience with Brothers Towing. My daughter's car was stolen and then found. But all four tires and rims were taken. Mike, the driver had a "can do" attitude and got the vehicle on his flatbed truck in no time at all. Prompt, Professional and courteous. Great experience. read more

They certainly know what they are doing! Amazing to watch the MAD skills! Watching him back a motorhome into the site... the owner couldn't have done it any better without a tow truck read more

I recognize that this one review likely will not change anyone's mind about using Brothers Towing, but will say if you are considering them, be very careful about your decision. If you are a property manager thinking about using them, I would suggest you do not. If you are a police agency considering them for rotation tows, or currently using them, I suggest you do not. My daughter made a mistake and parked where she should not have and got her car towed. Totally her fault, 100%. She accepts full responsibility for that, coming away with a learning experience. The issue with Brothers is that they charged my daughter $440 for the tow and one night of storage - basically just over twelve hours. Staff were unprofessional. Not a way to treat customers. I suggest giving your business to tow companies that are reputable. In our opinion, this business is not that. read more

I'm sitting on Highway 74 going up to Ortega. It's obvious that there's been an accident. One of their idiot drivers decides to pull in front of oncoming traffic causing another accident. I called their dispatch and she said it's OK really it's OK to pull in front of oncoming traffic, I'm disgusted read more

I am a business owner in Bullhead City Arizona. At about closing time (about 5:30 PM on 08/11/2023), we saw this towing truck in my parking lot towing a vehicle. My staff went to the parking lot to ask the guy that why was he towing a vehicle. The guy came in my business and asked my front desk to call the owner of the vehicle to get more information. My front desk called the owner of the vehicle who informed us that they called State Farm and State Farm asked "Brothers Towing" to tow the car. I asked my front desk staff that why were we investigating all of this and that the towing company person should be providing us with this information. At this the "Brothers Towing" guy in a very rude and disrespectful manner told me that I was "being a smart ass". I asked the guy to calm down and that we were only doing our part as this vehicle was in my business parking lot. I started walking out of the lobby towards the exit door and the "Brothers Towing" guy says to me that why was I so close to him. I was a little confused at his remark. Now this "Brothers Towing" guy says to me in a very threatening manner that "for your own health and safety, I should not be this close to him." At this remark, I asked the guy to calm down. At this I called "Brothers Towing" and the receptionist was also rude. I don't recommend "Brothers Towing". read more

They went and picked up a friend's bus for me today. Their response time was quick. The driver (Jacob) was very professional. Unloading the bus wasn't an easy task, but he did a GREAT job. Thank you for such wonderful customer service. read more

Crazy man. My Honda Accord got towed without a warning from HOA...I know these guys have nothing to do with it but 500$ for a 20 year old sedan is insane. But it is what it is...until I saw the condition my car was in...absolutely FILTHY with dirt when I had left it spotless the day before and not to mention a FLAT TIRE, I was enraged I told the boss ( forgot his name ) "dude my tire was not like that" and he goes on to say "i don't know what to tell you" I tell him "I just paid you 500$ and you give me a flat dirty car??", crazy man. He offered to pay to FIX the tire when it was completely gone and refused to pay for a new one. I told him I have a spare and I don't want anyone touching my car anymore. It cost me 150$ for a new one dawg, you owe me. Should've called the cops on you guys, unreal business. read more

The perfect company for a big RV tow. He towed a class A diesel pusher RV with independent front suspension, so it required a heavy duty truck with cups for the tires. He was extremely knowledgeable. We had already spent hours and hours having other tow companies come out and AAA couldn't find anyone and we also have Good Sam and they found a company that didn't have the right truck. All these companies told us we needed a low boy or a Landoll but the RV was too tall for those. Finally we got Pat at Brothers Towing. He was careful, and he knew a lot of small details such as hooking up the air ride system and chaining up the mudflap. And disconnected the drive train.We followed his tow for 75 miles And we're really happy to see that he took great care of the RV and took it very slow and it didn't get damaged. Then he put it right where we needed it at the destination, which was not easy. All in all, I would recommend highly for towing an RV. read more

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First off, the lady in the front is extremely sassy and rude. I'm typing this as I am standing in front of their so called office. Real bad service. If I can choose a towing company it definitely wouldn't be this on read more

Brothers Towing - Boooo! Thumbs down - Towing Near Me - Lake Elsinore, California

Very fast efficient service! Popped my tire and they were the only ones that answered my call on the weekend to drop my car off at the tire shop. I was frantic because I had a concert to go to in the next few hours. These folks are friendly and based just like I am. Good to support the local businesses. I've used Brother's Towing back in 2014 when my car broke down on the freeway by Tom's Farms. Came and picked it up for a decent price. If anything happens, I'm definitely callin the Brothers again. Thanks for your service. read more

Rent vehicles on Turo and unfortunately this vehicle was taken to this facility (a renter had an accident) they try and make it as difficult as possible to retrieve your vehicle (take it out immediately) don't let it sit. Also, felt like a criminal being escorted as if I was gonna go something! Avoid... read more

I just want to say, this company really helped me out in a time of need. They were super prompt and understanding of a difficult situation. I am so thankful for them and all their help. They really are an amazing company. Highly recommend them! And a huge shout out to Alondra for being so amazing and being a super star! I appreciate you more than you know. read more

Best tow place I have ever used, Patrick and his staff are first class. Thank you for always taking care of me and all my needs no matter how small or big! A+++++++ read more

Absolute best service I have witnessed in a LONG time! Having your car die on you on 15 is pretty stressful, and luckily I called Brothers Towing after getting ridiculously high quotes in my first two calls to other companies, but I can't say enough good things about this company. Not only were they there in about 15 minutes, the rate he quoted me was very reasonable and he couldn't have been nicer and he actually knew what was wrong with my car (bad water pump)! HIGHLY RECOMMEND - you won't be disappointed with the service or the price! read more

Had great drivers named Robert & Tony that literally made our bad experience a lot easier with a great demeanor and a uncannily ability to make us laugh after such an (expletive) experience with another driver. Unfortunately they had to tow us pretty far since it was so late and but we could not have been in better company! Thanks Brothers Towing (Robert & Tony) from the bottoms of our hearts! read more

I just want to say Robert & Tony rose to the occasion and were extremely helpful when I was in a tough spot. They were very professional and made me feel comfortable and safe. They were on point with the arrival time and honestly they need a raise or a promotion or something because I've never had a good experience with towing until I dealt with Tony & Robert.. They are really incredible humans and I will always give them my business referrals! Thank you for a great experience! read more

A family member's vehicle was abandoned and later towed by Brothers Towing. All his belongings were kept safe and secure by the tow yard. The office staff was extremely helpful with assisting us in retrieving the vehicle and in dealing with matters associated with it. We can't thank them enough for going above and beyond. read more

Brothers Towing did us a great job of carrying our converted 35ft bus the last 51 miles home after a trip to Las Vegas when a front wheel bearing failed. Pat did us a great deal and Jacob was our very careful and professional driver. Thanks so much. read more

RIP OFF!!!!! they moved my truck 50 feet and not upon my request, then made me pay $540.00 or they were towing back to there yard and the driver said I'd be sorry... RIP OFF!!!! CALL ANOTHER TOW COMPANY _ In fact I ended up with Moreno Valley Tow they were very helpful and only 235.00 to take me 47 miles $540.00 for 50 feet vs 235.oo for 47 miles. RIP OFF!!!!!!!!!!!!! I guess since they have a goverment contract it gives them the right to RIP OFF the consumer! read more

Litretally was threaten by one of your driver due to his driving error . He came across into my lane while making a right hand turn . He threaten harm me and my child . Large Hispanic male 300-400lbs . Claiming we are in a small town and he will find me , all this with my child in car . He also claimed he had a child in the tow as well. Some how making it okay and he alarmist cause a head on traffic collision. . I expect to receive his information and demand his release from your business. read more

Lonnie the tiw truck driver was great, picked up my truck and took it to be repaired and was very nice and helpful.

Phew, where do I start. So, I got myself into a bad situation. I drove my little car on a dirt path to get closer parking to see the poppies in bloom last weekend. I saw other cars driving through and thought, why not my little car? Wrong. So I got stuck. Like, really stuck. I called THREE other tow companies before calling Brothers and I so regret not calling them first! After three tow companies came out and assessed the situation, nobody was willing to help me based on how stuck I was and how far off the road I was. Insert my angels Robert & Tony from Brothers. It was a tough tow, no doubt about it. So much so that it risked the tow truck getting stuck in the soft sand as well, but after seeing how upset and helpless I was at that point (I had no way to get my car out and it was set to rain the next day which would have filled the ravine I was parked in with water and totaled my car) they decided to help me out. They were so supportive, so helpful, and honestly they saved me. I was going to literally sleep in my car in the freezing cold and hope to wake up to a miracle. I honestly cannot thank them enough for their kindness and I am SO grateful for them. I would recommend this company 20 times over! Robert and Tony, you are literally my heroes. Thank you for helping me when nobody else would. read more

My girlfriend & I got stuck in sand on a quest to take photos with the poppies in Lake Elsinore and after trying to get pulled out by another tow company that was unsuccessful the brothers towing was able to come rescue us! We are so unbelievably thankful for the kindness and patients they showed us! We needed to getting pulled out close to 10pm ON A SATURDAY which I'm sure is a late work day for them! THANK YOU SO SO SO MUCH!!! read more

Im going to start out with this- my car got towed and I had to pay 375 to get it back. I had never been towed before so I'm pretty clueless about the whole thing, and just so upset that I had to pay so much money. The receptionist, Kathy, was wonderful. She was so very sweet to me and tried to help me as much as she could with what I had to work with in my glove compartment so I was able to get my car out that day. Great customer service, sweet lady. Though i was there for bad circumstances she made my day better with her helpfulness and humor. The driver who got called in to get my car on the weekend was also very nice, I think his name was Mike. I had a great customer service experience. read more

3 days ago i woke up to my roomate informing me my car was about to be towed,, so i ran outside and spoke with the officer to see why it was beimng towed and what i could do.. my fuel pump had just swent out so i was parked facing opposite of traffic not in anyones way it was actually technically on my neighbors property i explained and she was gracious enough to give me a pass she informed the driver that she was no longer going to tow my vehicle i was so relieved until the officer went back to her car and i spoke to the tow truck driver who than told me i would have to pay him 120$ right than or he was not going to unhook my vehicle.. i was balling ,y eyes out becvause i am having a hard time in 25 work minimum wage am almost 8 mos pregnant and i had informed the tow driver all my important paperwork was in the vehicle along with a trunk full of diapers babyclothes my new crib and all the stuff i had just bought to get ready for my little guy was in that car and i couldnt afford to lose it no way it was everything from my baby shower and than some!!! i couldnt belkive the officer was so kind and the dude i felt like was totally trying to extort me probablhy because he saw all the new stuff i had in my car (wich im sure ius probably gone) so long story short i asked the driver for just 5 minutes to go ask my roomates for the money so i didnt lose my lifeline! he said ok i went and got the money from my roomate not even 5b minutes had passed i am headed out my front dooe and the dude is gone! not only am i completely screwed without that vehiccle im going to get fired if i miss any more days of work and im going to be a mommy in a month! i couldnt believe how heartless some people could be and the worste part is i had the money for the guy if he just would have honored his word and waited 5 freaking minutes! oh yeah come to find out that driver had no right totake my vehicle after the officer said she wasnt going to tow my car and asked the man to release it that thats exactly whagt he should have done not tried to extort money from me.. i was not the one who called for the tow and he had no right.. got myself some legal aid and i pray i get my car back and mr tow driver that was pretty unkind of you i wouild really like to know if that was your daughter or wife or mom how would u feel if someone did that to them just took off didnt even give me the paperwork for the tow or nothing if i wasnt paying attention i would have no clue where my vehicle was! plus u shouldntn have taken it i feel like totally crushed im going to talk tobrothers tomorrow hopefully someone there can help me straighten this mess out. i dont want any trouble just what is right a. m. 1 442 362 4823 read more

Thanks to Robert at Brothers Towing my sister and I are home safe! After leaving Big Bear Mountain we could not get one of our tire chains off. A carabiner was holding some extra links and for the life of us we could not loosen it. We're pretty capable girls but we needed was some muscle or a wrench. We saw Brothers Towing on another call, so we asked if we could borrow a wrench, Robert immediately offered to check it out. Within a few minutes the chain was off! Offered to pay him for his services and he did not accept, only wished us a safe drive home! Keeping his number handy as we travel that mountain often. read more

Worse towing ever, first of all the receptionist doesn't know anything. I asked a couple questions and she answered with Im new I don't work with people.. What kind of people do they hire...... read more

You ever have one of those days................okay, scratch that..............one of those weeks..................that are so bad that you just want to crawl in bed and cry??? It is already bad and then your car breaks down in Lake Elsinore when you live in San Diego county. Somehow the whole thing changed when our tow truck driver was just so nice and accommodating. He really helped us a lot and seemed to actually feel good about helping us. Thanks!!!! read more

One should really be cautious, if you need a towing company , call another company. The fact that Brothers Towing is even in business makes one wonder. For starters, the lady (%#$@$) at the front window is rude, nasty and has no clue about customer service. Her father must own the company! They think they are above the Law, well the only thing they know about the law is "how to break it". Let's just say, I stopped counting after 3 violations. The tow truck drivers are no better, they use fowl language, threaten customers ( to beat them up), charge consumers to drop their vehicles the same amount as if the car was actually towed to their yard. Be aware of this outfit. Do your homework with the BBB, Lake Elsinore business and permits. You might even want to see if their insurance is current and meets the requirements and back ground checks might be in order ! read more

Worst tow company ever. They do STEAL your stuff out of the vehicles they tow. Got a vehicle towed that had my dads phone and tools in it, called his phone a couple days later and someone answered it! They had sold his phone to someone!! This should be legal, I have no idea how they are in bussiness. If you need something towed, GO SOMEWHERE ELSE if you want to not have your stuff gone through and sold. read more

Car was stolen and recovered brothers towing charged me $330 for tow fees and $70 for 2 days of storage, even thought they stored my car for less than 24 hours. Also they wanted to charge $110 for someone to come open their gate because it was Sunday. They are Nothing more than opportunities preying on people misfortunes. read more

Crooks to say the least. Car got towed out of my apartments guest parking which is a whole separate bone to pick with my apartment but I was told over the phone that it would cost $320 to pick up and registered owner must pick it up. My dad owns the car so he had to travel here to get it out. Fine, whatever. My dad goes in, gets upcharged $30 more to make it $350. The drivers are high-fiving and laughing saying good job to each other. My dad questions it and the lady at the front openly admits they pick and scope out cars to tow to make more money off of. Reporting to the BBB.. read more

They crashed my car during a tow... said they would pay for the damage-- won't give us their insurance information-- won't tell me the full story of what happened NOR the drivers name and straight disappeared on me. I am now $5500 in the hole and it's been a month with no car because of them. I'm getting married, have a child in school, and work!! I can't even go on my honeymoon now because of them (since we had to use our honeymoon fund to pay for everything) !!!! I gave them so many chances to do the right thing. And now they disappeared. Legal action has been filed by both myself and my insurance company. They did this to themselves. Tony and Pat- disappointing and unprofessional. read more

The BEST experience ever! Kudos to Tony & Robert- they arrived quickly and knew exactly what was wrong. Between loading, fixing my car issue and unloading, I was relieved to be home in under 2 hours. Amazing service and outstanding price for my peace of mind! I will definitely call Brothers Towing again and recommend to my friends. Honest, reliable and fast - what else can you ask for! read more