They always do a great job. Clean facilities and everyone's usually super friendly. Sonya is the best!!!

I have been a fan of Brow Lounge for quite a while now! I love that they recommend appointments but will take walk-ins for that unexpected service you didn't realize you needed. My favorite and only clinician I use is Sonya! She is super professional, always on point and will have you laughing (to distract you from the pain of course)! LOL. She is really good at understanding your skin and what you need. How are they handling Covid? They require masks at all times, you only enter at your scheduled appointment time and your enter and exit are at opposite ends of the establishment so you don't run the risk of being near anyone for potential exposure. Highly recommend this business and Sonya!! read more

Great experience. Had my brows shaped and tinted; very happy with the end result. Definitely worth getting into the tiny parking lot.

I've been getting my eyebrows waxed for over a decade here. All the girls have tended to them and are all great. I typically see Melissa, she does a wonderful job. They have a punch card program to earn $5 off a service. They also sell various self care products. I wouldn't trust my brows anywhere else. read more

Brow Lounge - Price board (2/2022) - Eyelash Service Near Me - Greensboro, North Carolina

Staff friendly. Clean establishment. Did a great job on brow tint and wax. Will go back when I'm in town.

Just okay. $17 for an eyebrow wax is way too much to be rushed. Chanel did my eyebrows and literally was out in probably under 3 minutes. Didn't even take the time to ask how I was doing, didn't ask how I like my eyebrows... nothing just rushed waxing them. I actually enjoyed it the first time I came here with a different lady doing my eyebrows but simply because of the service received today I won't be back. Listen to the reviews! Go somewhere where they truly value your business. read more

Great place. Very friendly customer service. You will need an appointment since it is never certain if it is going to be packed in the moment you stop in. Brow lounge has a reward program for a discount. Place is tucked away on a busy battleground midtown road. Make sure you make the turn quickly. read more

Brow Lounge - Eyelash Service Near Me - Greensboro, North Carolina

Chanel is my absolute favorite. She takes the time to listen to what you want and never forgets you. She is a bright smiley personality which eases you as you lay back to her expert decisions. I actually have stopped going anywhere else. She is a keeper and if you become a customer she will not let you down. read more

I am a HUGE fan of Sonya. She is amazing. She is welcoming, kind and gentle. She's great at waxing and facials. This place is a little pricey, but well worth it. If you need a wax, eyebrow tint or tan check this cute little​ gem out in Greensboro, tell Sonya I sent you! read more

Best waxing studio hands down! Shanel has been doing my eyebrows for FIFTEEN YEARS and they are absolutely perfect every time. These ladies are beautiful, professional, and customer service oriented. The boutique itself it's beautifully decorated, clean, comfortable, and organized. Wouldn't dare trust anyone else in town read more

Brow Lounge - Gift card!! - Eyelash Service Near Me - Greensboro, North Carolina

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I'm kinda surprised this place has good reviews. I had my brows done by Shanel today and they dont look great, however I'm more upset with the service :( She didn't ask what I wanted, but I also didn't say anything which I guess is my fault (not that i really got the chance). My brows are a bit thinner than I would've wanted (worked rlly hard to have the shape i wanted ya know). I also have basically no hair on the ends of one of my brows. It felt really rushed, it maybe took 3 minutes and it really hurt, however they don't look toooo bad. I have really sensitive skin and the redness (6 hours later) has yet to disappear. I would rather not pay $16 to have my eyebrows rushed when I could pay $8 or less at a nail salon if I wanted a quick, average/thinned out brow wax. I usually go to a spa for the same exact price where my eyebrow technician takes her time, and doesn't rip my hair out of my face. Really sad and disappointed, I work really hard to keep my eyebrows nice! This will be the last time I try a new eyebrow spot lol read more

I just reactivated my yelp account just to give a review. Chanel has been doing my brows since 2006. I currently live in Washington DC and anytime I'm near the state of NC I make my way to greensboro to get my brows done by her. Im always on a tight schedule and she does an outstanding job of getting me in and out quickly and my eyebrows always come out perfectly!!!! I'm a huge huge fan and I wish she would move to dc lol. I love female business owners! #girlpower read more

Brow Lounge - Perfect arch! Thanks!! - Eyelash Service Near Me - Greensboro, North Carolina

I see Morgan at brow lounge and get fast friendly service every time. Love the atmosphere, the comfortable feel here, and how nice they are! Morgan does my waxing every time and gets it done quick! Also love their spray tans! read more

They're so nice and kind. Loved the service and I'll definitely become a regular. They make you feel like a total princess in that moment and I'm very careful of who I allow to touch my brows plus this was my first time at this establishment and I was so nervous. From the moment entered to when I left, I felt like I was in the right place. My brows look phenomenal! read more

First and last time going to this location. Extremely dissatisfied with the customer service or lack thereof I received. I went in for a Brazilian wax by Morgan and I felt rushed from the moment I entered to the moment I left. She didn't even allow me time to chose my receipt option after paying. Once I asked about it she stated she would email it to me shortly, I ended up having to call twice 3 days later to get my receipt. Not to mention she burned me, and when it was brought to her attention she did not seem concerned at all. read more

Shanel is absolutely wonderful! I came home from school expecting that the brow Lounge would still be open and ending up driving there not realizing that they were closed. Despite this Shanel waxed my eyebrows anyways and did an amazing job! Love this place, I definitely recommend coming here as she takes her time and is also so sweet and a great conversationalist. This really helped make my week during such a hectic time. read more

The ladies were really nice and they did a great job on my eyebrow wax and tint. I will definitely be coming back. And they were super super fast! read more

I love Brow Lounge. I have very thick eye brows and they are one of my best features so I am very particular about who I let groom them. I always leave the Lounge looking and feeling fierce. Not just nice but FIERCE. They are a bit pricey but well worth it. read more

The absolute VERY BEST IN NC! Courteous, professional and a wealth of knowledge, class and style. Chanel is amazing... Her work speaks for itself! Check out all their services and products; great range and price. read more

I hate having to find a new place for waxing but I needed to since I had moved here from out of state. This place came highly recommended and I can see why. Sonya and Morgan have worked on me and they are both very skilled, professional, and kind. Plus this place feels very clean and has a great atmosphere! read more

I absolutely love this place. The decor is beautiful and chic. The staff is super friendly and you feel like a regular your first visit. I've been here a few times and would consider myself a regular now. Shantel is a sweet heart and makes sure your waxing is perfect. I've had the brow tint too. It doesn't last a long time (about 2 weeks) but it truly fills in your brows. Don't get me wrong you can still see some tint just not as noticeable. It doesn't look patchy though. I also had the Brazilian and Sonja is THE best. She's funny and thorough if ya know what I mean. She makes you feel super comfortable too. She will talk to you about caring for your sensitive skin and is incredibly patient. Oh they also offer a frequent service card. After 5 sessions of any service you get $5 off. I highly recommend the brow lounge and I'm extra picky when it comes to this type of thing lol. read more

If you want good quality lash extensions, go see Valerie! She did my first set for my wedding & I couldn't believe how amazing they looked! She took her time and even did some touch ups the day of my wedding!! read more

Love this place! I moved away a few years ago, and I've been disappointed with my brows for a long time. I finally found time to make an appointment while in Greensboro this week. My brows are on point!!! It's a wonderful experience going somewhere and not having to worry what the outcome is gonna be. I will make it a point from now on, to make a trip upto the Brow Lounge while visiting Greensboro. read more

My brow wax was somewhat better than a 'might burn my eye' nail salon waxing, but not as good as the spa I normally go to. The wax lasted less than 5 minutes and felt rushed. I was not asked about shaping and there was little tweezing. So, don't come expecting a personal experience - the impression I got was that this place operates more like a brow factory. read more

You definitely are paying for quality. I've only gotten my eyebrows waxed here twice and they are already growing in nice and full from any damage done in the past. I naturally grow hair very fast (I had a big bushy unibrow by 1, lol) and over the years I've over arched and gone to places that aren't paying attention to how my hair naturally grows and my natural arch. They just want to get a quick buck. Even when visiting the same place over and over, they would wax me differently each time! One eyebrow would look different from the other and I would always have to fill them in, which I shouldn't have to do at all considering how thick they grow in the first place. I finally had enough and started looking for a professional. This place is amazing! They are fast and I've never waited past my appointment time. I am literally in and out in five minutes. I plan on getting other waxing services done. read more

The Brow Lounge IS great and deserves all five stars. Two different aestheticians have done my brows every few weeks for the past year. Each time, they have been friendly, pleasantly chatty, and professional. The only drawback might be that they are extremely busy (but it's for a very good reason!), so it is recommended to call two days before you need to come in. As mentioned before, this applies mostly to the weekend and afternoon/early evening appointments. read more

Went to get my eyebrows tinted. I scheduled an appointment with Melisa and only part of my eyebrow is tinted. She wasn't very friendly and I am very disappointed with my experience. Will not be going back. My sister got her eyebrows done by Sonya though and was very please with her results. read more

This is a great place to go for brows BUT you have to be careful who you go with. I regret making the appointment with Chanel instead of Sanya (I think that's her name). Sanya did a great job and she was very kind. She took her time when she did my eyebrows. She was gentle and careful not to pinch me. My eyebrows lasted and looked beautiful! NOW Chanel on the other hand took about 3mins did not care to speak to me other than lay down and it will be $16 please. Plus her wax was way too hot and my skin is extremely irritated because of it. She was very rough and way to fast. I felt like she had peeled my skin off my face. Oh and I had to fix my brows once I got home. read more

I called to make an appt. No one answered. The voicemail was full. This is poor customer service. They should be prepared to serve.

I normally go to Chelsea for my brows and brazilians, she is excellent!!!! I've tried numerous other waxing places that are closer to where i live, but i cant stop coming back to Brow Lounge. Its well worth the drive for me! As a tip: be sure to call ahead to make an appointment, especially on the weekends. They get booked up fast! :) read more

I went to the Brow Lounge to get my brows waxed. It was Fantastic! Chantal did a great job and I loved my results. Greensboro is filled with Nail salons that also do waxing that are unfamiliar with the health guidelines or either they just don't care. Do not risk your health or your looks by entrusting any other place with your waxing needs. Brow lounge is meticulous about the regulations and guidelines implemented by the state to keep you safe! read more

I went to the Brow Louge for the first time yesterday. I saw Morgan for a bikini wax and she was awesome. She made me feel extremely comfortable. She's got a great personality and did a great job! I will be going back to see her! read more

They accept "Walk-In" however me allowed to wait 10 minutes to only turn me away. Only one person was working that day.

Incredible place for facials, spray tans and brows- I've been going back here for years and they've become like family!! Incredible service** read more

Couldn't make my lash appointment because of an emergency situation at work and I absolutely HAD to go in, I even called hours ahead before my appointment time but she informed me over the phone that she would charge my card still - even after I asked to reschedule. Bunch of bs, esp for a mediocre salon to be honest. Charges should not be that high. Was looking forward to my visit, but would rather not waste my money on staff who aren't understanding of certain situations. Terrible customer service. Going to Charmed Lashes, reasonable price with any length/style of eyelash extensions and great customer service working around my schedule also available via text/email. Please learn to be more considerate of others and their circumstances. read more

The management reached out to explain that my previous negative experience was during a very busy period of renovations. And they regretted that anyone had that experience. I could see that happening--owning a business is very hard, and I applaud them for reaching out, holding themselves to a high standard, and making amends when it isn't. I have had other friends with great experiences of them, so I guess I'm saying I'm a fan. Happy waxing, friends. ;) read more

Have been going for about 5 years! Great customer service! Always leave extremely happy with how my brows look:)

Horrible customer service. They tried to charge me an extra $5 for going over the time

Well....... I'm back again! How? You might be asking yourself..... If you read my aforementioned post about my experience at the Brow Lounge, One word. MORGAN! Morgan. Let me tell you about Morgan. First, you'll LOVE her. She's private and respectful, while making you comfortable and relaxed. I have been going Morgan for Brazilian waxing since 2012 and when her last job closed up shop I thought enough of her, her professionalism and work to follow her ALL THE WAY ACROSS town for my monthly waxing. If you've never had a Brazilian wax before Morgan is the person to go to. She will explain and answer all your questions. She is gentle, but efficient and I have NEVER had any bumps or skin irritations. She is excellent about not making a mess, getting all the hair (even the pesky ones), she doesn't leave wax on you and... this is the best..... SHE PROVIDES A STERILE ENVIRONMENT! She does an efficient job and you WILL leave the place feeling like a hairless queen! I have gotten waxed all over Greensboro and High Point before I found Morgan and EVERY time is was unsatisfied for the money you spend. Charge a decent price, but provide an excellent service. Morgan does an excellent job providing a thorough job and an excellent experience. read more

The worst! Dirty, and I was burned by lava-hot wax. It took more than a week to stop hurting. I've ended up using the Aveda salon at the Friendly Center. Much better quality of service, and if you are a student they'll take 20% off on Thursdays! read more