Was excited for my first appointment to have my brows laminated. Due to traffic, I arrived at 4:01 for my 4 o'clock appointment, but then had to text them (they don't answer their phone apparently) that I'd been waiting over 30 minutes. Someone came out and apologized, saying that they "lost track of time and had been working on each other." I wasn't surprised since the two of us in the lobby could hear them giggling down the hall. Anyway, I said no thank you, and she offered to refund my booking fee. I still haven't seen it, but I'm hopeful I'll actually get it. The other lady in the waiting area with me said it's pretty common and she was very unhappy, as well. Who does business like this? Gie read more

This was my first visit to BrowGenius and it did not disappoint! Rachel was great! I am a little claustrophobic and she was patient and explained the experience. I went in for my first Brow Lift and tint and also a brow wax. Rachel's communication was great via text and appointment was on time. He suite is super comfortable with cooling fan and blanket it you need it, along with some relaxing music. My Lash Tint was a process and my lashes were not cooperating and neither were my tear ducts. I have stick straight lashes and the lift did not take very well. I loved that she acknowledged that first! She immediately suggested that I come in again in a few days and she would repeat the process for free. My brows-that haven't been done in years-looked great! I went in today for second process and she adjusted her routine -took some tape off-and did things a little differently to accommodate my needs and it worked! Highly recommend! read more

Wasted my time driving there. They Cancelled my appointment while I was waiting in the lobby. They never answer the phone and take forever to respond to their messages. Nobody in the waiting lobby. I'll take my money somewhere else. read more

This was my first brow lamination and I'm in love! It was so calm and relaxing and I was talked through everything that was happening and felt very in control of the product I was getting. My eyebrows look amazing and I can't wait to go back! read more

This is THE BEST INVESTMENT EVER. Truly. I got my eyebrows microbladed about eight months ago. The fact that it's taken me 8 months to write a review speaks for itself...I have not thought about my eyebrows since. I am incredibly blonde and have been trying to dye my own eyebrows for 15+ years...even before eyebrows were in style. I did a ton of research before choosing BrowGenius to make sure that they understood how to microblade people who naturally had no visible eyebrows. Since then, I have not touched my eyebrows. I have multiple blonde family members looking to get the same thing done. Cannot say enough good things! read more

BrowGenius - Skin Care Near Me - North Richland Hills, Texas

I just had the best massage I have ever had at Brow Genius from Erma. She knows the body and how muscles work better than anyone who has ever given me a massage. I went in with a horrible case of sciatica and she gave me some much needed relief! I'm telling everyone I know how good she is! read more

Excellent job It is pricy but kinda get what you pay for usually in life This was a great great investment Absolutely recommended!!!!! Get up everyday now and just look so much better I was so nervous but she put me at ease and I knew I was in great hands read more

I can't stop singing the praises of the service I received at BrowGenius!!! First off let me tell you, I have maybe three eyebrow hairs per brow and that's it. Period. Who knew brows made such a difference? First off let me say I researched up a storm, like I was studying for my doctorate dissertation. I yelped, googled, YouTubed, and read everything I could find on microblading/microshading and the pure artistry that is Whitney Moon. Nervously I bit the bullet and went online to book an appointment... and she was booked six weeks out. SIX! I'm an instant gratification dog on a bone when I get an idea, so waiting 6 weeks was torture, but that's a sign of a great business. That's what you want. You don't want a walk in with a Groupon and get browed up type of situation. This is your face y'all. Your face! So I patiently waited 6 weeks. When I arrived Whitney introduced herself then told me to sit down and tell her about my brows. That was easy, I have none so I'm like a blank slate. We talked a while about all things eyebrow and she answered every last question I had all while explaining what was about to go down. She told me microshading would be the way to go for me and secretly I was giddy because in my research I read about the soft and natural look of microshading and when you are going from bald to brow, you need to ramp up naturally. You can't go all Boy George right out of the chute. My brow outline was sketched on my face, free hand. No protractors and all those measuring machines. She's that good to look at you and naturally draw your brows to fit your face. I was amazed. Once I was topically numbed up, the procedure started. Microshading is a machine with tiny needles as a way to apply the pigment like a tattoo. Did it hurt? Kinda. You are cutting skin so there is going to be some pain, but nothing unbearable. In fact, it was oddly relaxing. Whitney told me I may fall asleep and I said no way, I'm high strung so there's no way I can relax like that. Within 15 minutes, covered with a blankie and laying down listening to music and the soft hum of the tattoo machine... I think I dozed off a few times. Fast forward to the end of the process which took exactly 2 hours from walking in to walking out. I'm OCD and nothing can be out of place so I'm a picky client. I was handed a mirror and WOW! I almost didn't recognize myself. Pure genius from the BrowGenius. I thought I may have to call I'm sick to work the next day because I'd look like a swollen clown, but nope, I didn't look bad at all. When I got to the office, I didn't say a word about what I'd had done. Several people complimented my hair, saying it looked good and asking if I got it cut.. nope. They knew I looked different but couldn't figure out that it was my brows. That's how natural I look. When I told them I had my brows microshaded they were all up in my face trying to see what was going on. I am in day 2 and was going to wait a few weeks to write this review, but I can't. I'm that over the moon excited. So excited that I am sharing my before, right after and day 2 pictures. read more

BrowGenius - No filter, no makeup, just rolled out of bed this way! - Skin Care Near Me - North Richland Hills, Texas

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After many years of dealing with sparse, over tweezed and badly shaped eyebrows, I decided to seek the best brow specialist I could find to help me. Thankfully I found Whitney at Brow Genius. I truly can't say enough about her professionalism and attention to detail. The procedure was virtually painless and I couldn't be happier with the results! The difference it makes is amazing. Thanks Whitney, so glad I found you! read more

I had a microblading appointment yesterday and was so impressed by Whitney's level of professionalism. She clearly takes pride in her work. She communicated every step of the process, so there was no uncertainty or question of what to expect. The suite was clean, and she was nice and easy to talk to. Whitney blocked off plenty of time for my appointment, which made me feel like she wasn't just getting people in and out. She took her time and did a great job. It didn't even take the full amount of time set aside. It was a great experience. So far I'm loving the result, and I'm excited to see my eyebrows after they heal and I have my follow up! It was a big decision for me to do something like this, but I felt really comfortable and am happy with my choice to go to Brow Genius. read more

Her reviews don't lie, Whitney's work is top-notch. I have issues with pulling at my eyebrows, and they were such a mess before that I wouldn't even leave my home without putting makeup on my eyebrows. Thanks to Whitney, I can proudly run quick errands with no makeup and have perfect eyebrows. It's only microblading, but for me her work was life changing. read more

I just had my brows micro-bladed by Whitney and I am absolutely astounded by the results!! She thoroughly went over the procedure with me and made sure we were both on the same page of what would look best for my brows. I could tell she put so much pride into her work. She took time to make sure each brow was perfect and even helped disguise a scar I had going through one of my brows. I can see that each brow stroke was thought through to give me the most perfect naturally enhancing brows! I can not say enough good things about Whitney! I am stuck with her for life for all of my brow needs, she is truly the best in the business!! read more

BROWS... I'm a few weeks out from my follow-up appt. w/ Whitney and I could not be HAPPIER! I'm short on time so here are the highlights of my satisfaction: Professional: on time, clean, organized, etc.. Takes a long time to perceive what you want your brows to look like AFTER treatment (doing a pre-version that can be adjusted). VERY NATURAL LOOKING: shape- color- and dimension. She's SOoooo *SWEET & KIND* and her personality makes the whole experience calm and pleasant - NO PAIN either. Thanks Whitney, I'm Soooo glad I made the right choice, I HAD / WANTED, TO TRAVEL FROM OUT-OF-TOWN just because she's THAT GOOD!!! read more

Whitney is a top notch professional in every way! I have been seeing her for years for facials, and for the past few years, dermaplaning. I love how it has improved my complexion, and highly recommend it for anyone. She is very attuned to the smallest detail and makes it such a relaxing experience! read more

Whitney is amazing and does a fabulous job! She is detail-oriented and knows exactly what my skin needs. I love the way my skin looks and feels after receiving the deluxe dermaplaning facial. I love it so much that I booked an appointment for my mom too! read more