This is a wonderful repair shop. I am so excited to find this shop. Had my watches repaired in less…read morethan one hour. Friendly staff and very knowledgeable about antique watches and clocks. I plan to use them for my antique clock collection. Paula Miller

He can do anything! Very knowledgeable . One of the few craftsmen still available . Efficient,…read morehonest and thorough

Wow !! Incredible Man - i heard about his death today and needed to share that Mr. Cline filled my…read morelife with integrity - love - trust - tolerance for others. I will indeed miss seeing him on my yearly trip to Memphis in May.

Really nice items & excellent repairs. I've had quite a number of repairs all of which were nicely…read moredone.

I hate to leave a negative review, so just read this as a warning- Watch repair? Sure- But if you…read morehave a vintage actual CLOCK, I'd recommend you go elsewhere- Here's my experience: I have a Fashion clock from 1869 that has been in my family since its initial purchase- It was left to me explicitly by my Grandmother, who told me when I was a child a bit morbidly that she was going to "be in the clock" for me after she died- It has kept time for my whole 53 years with no issues, other than the clapper on the bell losing some of its strength- A couple months ago, it would stop working after 5-10 minutes of being started/wound- I contacted Memphis Mean Time and was assured it was definitely in their wheelhouse to repair- Just driving it there gave me a bit of anxiety because it had not left my possesion EVER- I dropped it off and was explained that the bench fee just for diagnosing it was 50$ and repair could easily run over 500$- As this was a family piece of more sentimental value than ANYthing in my possesion, including my house, of course I agreed to the terms, which were confirmed multiple times upon me (I guess I should have dressed nicer)- So, after a week or so, I get a voicemail informing me that the clock is "not fixable" and I could come pick it up- Hearing it was "not fixable" was extremely distressing, as it had worked non-stop for my family since the Civil War- So I went to pick it up, and a different gentleman was behind the counter- He told me his tech was out on a job and was unaware of my work order, and I could "look around" for my clock- It was on the floor behind me on its back with its middle spire missing- He gave me a blank look when asked about the spire, so I wrote a note to the tech about said missing spire and left with my clock- As I drove home I noticed the second hand post was touching the clock face and wondered if that could be causing the malfunction- I got home, adjusted the face so it wasn't up against the post, and the clock started working again, and has solidly for the past 3 weeks- So it was NOT "unfixable"- I didn't get a call back about my missing spire so I sent a text to the tech- After sending photos of me in the with the clock en route to their shop with a red arrow to the spire, he told me he'd look for it- No contact back, so the next day, I contacted him and was sent a picture of a brass spire that of course wasn't mine and was nothing like my clock's missing piece- So, after a week of back and forth communications, always initialized by me, Im without the center spire on my clock- Despite multiple family moves over the past century and a half, this clock has remained intact and working- Until I took it to Memphis Mean Time, handed them 50$, and was told it was "not fixable"- So if you have a watch needing a battery, go for it- Otherwise, I'd recommend you look elsewhere until these guys get their act together

Am a in selection of old rare clocks. It's a must see if you are looking for a new timepiece.read more

The Shack is an antique mall full of actual treasures to find. This is not a craft showcase only…read morelike some. I've found old photos and maps of the local area as well as other unique items. Recommend stopping in regularly. Olive Branch.

I've been coming here for all of my life. It started with my great-grandparents. The story is my…read moreGreat-grandfather wouldn't trust anyone, but Bob Richard himself with his watches. The very last memories of my late great-grandmother is in jewelry from this store that he bought her and pieces we bought together. I've come in to get it maintenance and switch out the earrings from clip ons. I've even purchased many items from here myself. They've been incredible with their service. Bob Richards is incredible with his integrity of his company. After the death of my great-grandmother he even put out an add in memory of her for an organization that meant very much to her. That meant so much to me and my family.

Quite sure, and since it was an engagement ring, my name would not be the one in the system. That…read morewould be my ex-husband. I don't understand why you wouldn't replace the battery on my watch if you do so for others all the time, but that was my experience. It was a nice watch worth about $2500. That's why I wanted a jeweler to do it. Which they did....just another jeweler that wasn't your store.

We had the privilege of meeting and working with Joshua Mills to create my engagement and wedding…read morerings. I recommend him to anyone and everyone who is looking for a special piece of jewelry. He is inviting, warm, knowledgeable, and incredibly compassionate - I'm nervous by nature and he assured me that everything would be perfect and this process is going to be exciting. This couldn't be more true. My boyfriend just ordered the engagement ring and I can say with absolute certainty that this experience would have been 100% different without Joshua's guidance. He gives phenomenal customer service, has a knack for design (he sketched out my dream ring the very first time we met - I didn't even know I had a dream ring), and it doesn't feel like he's trying to "sell" us anything. We went from clueless to confident after meeting with him just a couple of times. We haven't known him long, but my partner and I would both consider Joshua a friend. He is talented, incredibly patient, and is still providing us with an amazing experience during such an exciting moment in our lives. I cannot thank him enough.

My cousin recommended that I stop by Sissy's Log Cabin, and I'm really glad I did. From the moment…read moremy wife and I walked in, Kelsey and her colleague made us feel genuinely welcome. They were incredibly patient, took the time to answer every question we had, and never made us feel rushed or pressured. After hearing so many horror stories about buying a Rolex through an authorized dealer, I honestly wasn't expecting much. Thankfully, my experience couldn't have been more different. Kelsey kept me informed throughout the process, and the exact Rolex configuration I requested arrived much sooner than I ever expected. The entire staff was friendly, professional, and made what can often be an intimidating purchase feel exciting and enjoyable. If you're looking for exceptional service and a team that truly cares about their customers, look no further!

A complete thief. He took $200 to fix our clock and never fixed it or returned it. He does not…read morerespond to calls or letters. DO NOT USE

This is a warning not to use this operation. Ben Gaines does not stand behind his work or offer…read moreany meaningful warranty. I took a large wall clock to him for a new battery mechanism and he installed an old one that he had instead of a new one. It stopped working almost immediately and he told me the batteries I was using must be bad. After trying several new batteries, he had to admit that it was the mechanism and promised to install a new one. However, he has become impossible to get in touch with and now will not return my phone calls. I paid $100.00 for this clock repair and got nothing except a lot of trouble and some empty promises. Now I will have to take it to someone else and pay for what I should have gotten in the first place. He seems like a nice guy and has knowledge about clocks, but unfortunately is not an honorable businessman.