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    Brown Charles H Jr PHD

    3.0 (2 reviews)

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    5 years ago

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    First Charlotte Physicians

    First Charlotte Physicians

    3.3(4 reviews)
    1.2 miUptown

    on February of this year 2023 I had an appointment with doctor Sheena Kapadua. I notice over the…read morelast few visits that I had with her she had one hand on the door knob and one foot out the door, and rushing me, as I was trying to explain my health problems She wasn't listening to my complaints, she would talk over me. She didn't seem to care about my health problems, or why I came to the doctor. I visited her regarding a health issue, and an issue that my job had contributed, and I needed a doctor excuse for the previous days I missed before, because of illness , dr Kapadia was not able to see me, and I need extended days after she examined me, dr Capadeia response was I need to use my pto time, in which I didn't have enough at the time to use, dr Capodeia refused to sign me out of work for the extended days I needed . My manager on the job felt that if the doctor would not sign for my time out, then she wouldn't either. I was at retirement age and I was very stressed out over my health issues, the doctor decision not supporting me regarding my health issues, and the mistreatment of the manager. in which led me to do an early retirement, since I am 67 years old. I filed a legitimate complaint against my manager, which she has been dismissed from the company. I also notice in all of my diagnoses from dr Sheena Kapadia she never changed any of my diagnosis notes, she just printed out the same information each time, this went on for 1 year or more. I wanted to make a complaint about this dr Kapadia , but I kept giving her the benefit of doubt, that it would change, but it didn't it got worst. If I had any other medical complications that had occurred prior to my visit she wouldn't allow me to discuss it , she would tell me I had to make another appointment and discuss it then, so I would leave the office not knowing what to do and very extremely stressed out due to the visit I had with her. This complaint is longer , and it would take awhile for me to write it, but I know it had to be written before 2024. I am still having issues today, that dr Kapadia fell to listen to or diagnose. I was also informed by a staff member that she does better with her own cultural, and it is others patients having the same complaints as myself.. A nurse suggested to me , if I wanted to changed primary physician, without my request, I said yes since dr Kapadia did not care about my overall health . I don't recommend this physician

    I just went in this morning for a new patient visit. I don't think this place gets a lot of reviews…read morebecause it's pretty basic and reliable but that's why I'm writing. I didn't know what to expect but was pleasantly surprised the nurse was amazing and the doctor was thorough and didn't make me feel rushed or spoke in jargon making it impossible to understand! If anything you may get a stale attitude from someone if they're having a bad day but overall everyone seemed nice and welcoming.

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    Novant Health Uptown Primary Care - Social distancing, only sit in chairs with a green ribbon

    Novant Health Uptown Primary Care

    1.4(9 reviews)
    1.1 miUptown

    I don't even know where to begin.. Their front desk is always completely inept. Literally every…read moreinteraction--from scheduling to check out-- I have ever had has been infinitely more difficult then it needed to be. They are rude about booking, rude at check in, you'll sit and wait in the empty lobby for 30 mins after your appointment time and wonder why since they clearly aren't busy while the three girls behind the desk gossip about the patient who just checked out.. (Yes, this actually happened) The doctors seem to be non-existent. Every time I have been in I have seen a PA, who is nice enough, but clearly doesn't know what to do other then refer you out to a specialist. then there is no follow up and when i called to schedule a follow up the front desk asks for personal details about the appointment. seems completely unnecessary and after a few interactions, you realize these are the people you want knowing the personal details. I just called to schedule a follow up appointment and was put on a 4 minute hold. When she got back on the line it wasn't a "sorry for placing you on hold" it was a sharp "where you holding for someone??" when i started to talk, she hung up on me. when i called back--right back--same woman answered and asked me the same series of questions as if she hadn't just hung up on me. This isn't booking a dinner reservation at Chili's. I could forgive it if that were the case. This is supposed to be my Primary Care Physician's office. Novant Health: Please consider firing everyone in this location and starting fresh with professionals. I have had plenty of positive experiences at other Novant locations. The problem here isn't one individual, it's clearly systemic.

    This office is unprofessional, yesterday I was on the phone with my girl the entire time of her…read morevisit when a nurse was shooting a pass at her. The same nurse that was in there while she had her exam. I would like to speak with an office manager or someone before I take this further. That was unexceptionable for her to even speak to a patient in that manner. This is supposed to be an establishment of health not match maker, nor is it a place for you to go and hang out. The staff was very unprofessional and that's never ok. I will disclose more Information when I speak with a manager.

    Brown Charles H Jr PHD - physicians - Updated July 2026

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