Dr. Kaufmann and hygienist Lauren were very caring and professional. I'm very happy I found this…read moreplace and will be taking my family here. It was easy to get on the schedule for a cleaning the same month. This is a great practice!

My husband has been a patient of Sunset Hills Dental Group for OVER FORTY YEARS. Recently, Essence…read moreHealthcare switched their dental coverage to Liberty Dental...when my husband went in for his regular exam and cleaning, he asked specifically if Sunset Hills Dental took his new Dental coverage, and they said yes. Two days AFTER his appointment, the office called and said that they were considered out-of-network, and that he now owed almost $300. Then the snippy person at the office told him it shouldn't be a big deal because he's always been paying out of pocket. WTAF????? For the record, other than dental work, the most he has paid out of pocket was about $80 when the office started doing xrays twice a year to pad their billing, and his former insurance only paid for xrays once a year. I have been a patient at Sunset Hills Dental as well; they have lost me as well. I have already found another dental practice and will not return to SHDG.

Dr. Salthouse is amazing! Had such a great experience here, he explained everything very…read morethoroughly, was very patient and understanding, and did everything he could to make the experience as positive and easy as possible! He provides all of the information needed for you and helps you to make a decision on what treatment plan is best including making sure to tell you if it's appropriate to wait and see at next visit. There are iPads in the waiting area for the kids to play on and the dental chairs all have TVs on the ceiling to help keep patients distracted during the cleanings/procedures! His staff are incredibly kind, patient, and caring and honestly was the best/easiest X-ray experience I've ever had! The office is very nice, clean, and up to date with extremely kid friendly decor/color scheme. I highly recommend this office!

Randomly found this place. We had, had a negative experience and a bigger location in an adjacent…read moreneighborhood, so I was looking for a new pediatric dentist. They were absolutely wonderful with my 4yo and 2yo (first time for the latter). The staff were welcoming and made my kiddos feel at ease. Both walked out with smiles on their faces. Dr. Salthouse took the time to talk with us and gave us wonderful tips for our kids. We even learned some new things for our own hygiene. I recommend them over other nearby locations. Take your kids here. You'll be happy you did.

Dr Angelina is the best dentist in west county Missouri! I make sure to always get my dental work…read morewith her! Always a great experience!

Third visit to Dr. Anisimova's office. Everyone is very friendly, and courteous. Dr. Anisimova will…read moresit down with you to answer all your questions, or concerns. Very happy with her work and there is no pain when she's applying the local anesthesia injection. The whole procedure is pain free and she's determined for the patient not to be uncomfortable, or in pain. I was apprehensive seeing a dentist before but no more and am very confident and comfortable with her practice.

Broke a filling and phoned them right away. I was in the office in less than an hour and a half…read more As always Dr iliac was wonderful and explained everything he needed to do. I will always be grateful for the recommendation to this Dr. The care and customer service I received from the entire staff have made this office my forever dental home.

Dr. Ilic has been our family dentist for years. I can't rave enough about the excellent care we…read morereceive from him and his friendly staff. From pain free shots, to fillings, crowns and implants that look incredibly natural. At our old dental office we felt rushed through our 30 minute express cleanings. At Prestige Dental we receive a full hour of attentive and detailed cleanings, from hygienists that know us and always give personalized service and helpful advice about our oral hygiene. If you're not a patient here, you're missing out!

I have been to a number of Dentists in my 65 years on this earth. Dr. Palmer will be the last…read more Unless she decides to not be a Dentist anymore, I will go to her forever. I never felt uncomfortable on my visit everyone in her office made me feel at home. Who would believe you could feel comfortable at your Dentist office. Hands down the best and most personable Dr. ever. I could go on but will stop now.

Disclaimer: The dentist was very nice and competent. The office staff and office manager especially…read moreare horrible and rude. I first went here five years ago and liked the dentist so would get my routine cleanings and work done despite the rude staff. A big thing I did with them was get a mouth guard for my teeth grinding and pain. When you do a service here you pay directly after, they do not send it to your home for billing. So inquired before the mold was done if it was covered and it was at 80%. I received the mold and paid my bill. I went back a couple more times for a cleaning before the office said they don't take my insurance and I ended up moving states anyway so no big deal. I moved twice since seeing them and had mail forwarding for years and did not change my phone number or email. 4 years later I get an email from a collection agency claiming I owe almost $500 for an outstanding bill. I'm confused because it's been 4 years and have not received any notice. When I call the office manger Christine she starts out very rude and dismissive and says that I was notified and that the insurance would have sent me an explanation of benefits saying my original claim for the guard was denied and I need to pay. I state that I have not been contacted and asked why it was denied she claims she does not know and I could call the insurance company. I call my insurance and they state they sent the dentist a claim why it was denied because they didn't state my condition and all they needed was to resubmit (sent from initial claim years ago), and they never heard back. They also stated the amount I should have paid and I have a receipt showing I paid that amount the day of service. I told the office about this and that they should resubmit. I also asked them to send me the proof that they contacted me in four years since interest was added to the bill and the original bill. They ignored my request for the contact and sent the initial bill. The office re-submitted and called saying that my insurance paid the rest and that they would call collections. I asked if they could also follow up with an email stating that I have a zero balance and that this situation is taken care of with collections so nothing further comes of it in the future and the office manager refused and said insurance would send me and explanation of benefits. After explaining that I don't want this situation to happen again she said she can't email but she can mail and hung up without getting any of my information after her knowing I no longer live there. Save yourself the drama and stress. Go to a place that values the customers, treats you with respect, and knows the job.

I have been a patient of Dr. Chris Wolken for 10 years or so and have had some relatively…read morecomplicated dental issues during that time. Dr. Chris and the staff have done excellent work while always being professional and friendly. I would prefer if they were in-network with my insurance, but I've been satisfied with their service so I'm willing to pay more for it.

Very sneaky people. I was in pain due a tooth and just wanted an exam. I was forced to do the "New…read morepatient intake" not informed that they were out of network (Found within my insurance providers app). Forcefully charged 1/4 of my insurance policy maximum. I was very vocal over the fact I didn't have much to work with yet they thought they'd not tell me that and send me with a "dental plan" that required me to afford $15,000 for a singular root canal and a few crowns and periodontal treatment.

Run don't walk for the best service....I guarantee it will be a great experience. I love them they…read moretreat you like family and will take care all your needs and emergencies..and they are super clean from the front door to the back. The ladies at the front desk are super Dr Sonn is amazing. It gives...(Sometimes you want to go where everybody knows your name and there always glad you came) Vibes.

We took our three-year old son to Watson Dental for his first dental visit and had such an…read moreoutstanding experience from the welcoming staff at the front desk to the happy smiles from everyone especially my son on the goodbye. The team was so amazing working with children and helping him understand what they would do on this visit. They got X-rays, a teeth cleaning and a fluoride treatment on his visit! We were so impressed! Dr. Geiger was his dentist and she was so great with him as was her assistant who spent a lot of time with him prepping and cleaning. We can't wait for his next visit and neither can he! This experience will create a lifelong positive experience of the dentist and we are so grateful for everyone at the office who made this visit so great! I've also had my teeth cleaned here with Dr. Sonn and his team and had just as great of an experience. I thought it was important to highlight how great they are with the kiddos though as they're making lifelong positive memories of the dentist! Thank you!

I would not recommend this dental office based on my experience. The practice repeatedly performed…read moreor recommended tests and X-rays that were not covered by my insurance without clearly informing me beforehand. On more than one occasion, they attempted to take X-rays even though they knew my insurance only covers them once every 12 months. I felt there was a strong focus on generating additional billable procedures rather than providing transparent patient care. Patients should be fully informed about costs and insurance coverage before unnecessary tests are performed. I was also concerned by the lack of communication regarding staffing changes. Dr. White apparently left the practice after a medical emergency, but patients were not proactively informed that a new dentist would be taking over their care. Overall, I found the business practices to be lacking in transparency, and the experience left me questioning whether recommended procedures were truly necessary. I would encourage prospective patients to carefully review treatment recommendations and verify insurance coverage before agreeing to additional testing

Do not use sunset hills dentistry, doctor michael white is on medical leave.Until who knows when is…read morewhat the office told me?Doctor simon, who's taken over his patience, is rude as all can be. Trying to charge me two hundred fifty eight dollars.For some, they adopted their white would have never charged me.For I have never at once been charged.For an x ray, when my implants came loose.But they tried to do that to me yesterday, and I did not pay it.And I will not pay it period. They do not honor the work they do that.What's supposed to be guaranteed for a life?Horrible dentist office do not recommend anyone to go here.Please.For god's sakes, go somewhere else.That honors their work !