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    Brown Dermatology

    3.2 (13 reviews)
    Closed 8:00 am - 4:30 pm
    Updated 3 months ago

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    APDerm - Dermatology Professionals - Entrance to offices on lower level, straight across from back entrance to building

    APDerm - Dermatology Professionals

    3.8(28 reviews)
    5.3 mi

    I was referred to this practice by my GP who had a particular physician in mind but knew they would…read morehave a full schedule and to not expect an appointment with that physician. The first open appointment was with a PA which I was given. The office is accessed from the back of the building on the lower level. There is plenty of parking in this area. Once in the back door, the office is straight ahead. The staff all seem very busy. The were pleasant enough but also not chatty. Slide open the window, take my information, told to wait. Window closes. Pretty standard. I was the only one in the waiting area so I wandered around a looked at some of the information they had available on skin care treatments offered. Almost spa-like services. The reception/waiting area is very bare bones with no windows and hard seats. It took several minutes to be called back where I was placed in an exam room. The tech who brought me to the exam room verified why I was being seen. I expressed my concerns. She seemed very pleasant and left. I waited in that room quite a while. I could hear someone coming and going in the hall so one provider must have been going from room to room. When it was my turn the PA arrived with the tech. He greeted me, verified why I was there and then began speaking to the tech like I wasn't in the room. He sat on a stool, took out a magnifying glass and started looking over my face. Not at something I was there for, just all over my face. While doing this he is rattling off technical words to the tech who was writing everything down as he said it. Apparently he believes I have rosacea. For which he did not offer to treat me. Weird. If you catch that early it's treatable. He wasn't even sure at first it is rosacea and after dictating to the tech for a while changed his diagnosis to 'just make down rosacea' but then no treatment plan was offered. Once done with that he stood up asked what skin care I used and offered a cream for a secondary issue I was there for. My primary issue is a concern for skin cancer. He completely ignored that. I pointed it out. He ignored it again. I pointed it out again. He side stepped. I insisted he address it and he described how 'sometimes' a condition will occur and then described to me a pre-cancerous condition that is exactly what I had described to him at the beginning. He didn't tell me he didn't think it was an issue or he thinks it's something else or address the spot on my face in any way at all. He just kept avoiding the discussion until I forced the issue. I felt so uncomfortable with the experience after a few days I called the office and spoke to someone about my concerns. They assured me the treatment was the usual method and they would speak to the PA and get back to me. They never called me back, but the PA called and left me a voice message saying if I didn't understand the treatment to call him back. I do understand the treatment. I just want to know what is being done to improve this practitioners ability to treat patients. To respect their concerns. To communicate better. He treated me like a bug under a microscope then tried to walk out of the room as soon as his examination was complete. He was literally backing toward the door as he tried to end the appointment before I had gotten answers. I never received a call back from the person I spoke with and at this point I have lost all confidence in this group. On top of that, my insurance denied the claim. Great.

    I have a long history of skin cancer, and saw Dr. Brooks Kimmis earlier this year for a semi-annual…read morewhole-body skin check. He was quietly professional, and appeared to provide a thorough examination. He biopsied one area, which was later confirmed as a squamous cell. I am also regularly seen at Dana-Farber Cancer Institute. My Nurse Practitioner there saw me only 60 days after my examination by Dr. Kimmis. She biopsied 3 additional and separate areas, all of which were confirmed as skin cancer - - 1 basal cell and 2 more squamous cell. Upon calling Dr. Kimmis to report this development and express my surprise and disappointment that he had not identified these additional cancers, his sole response was: "Thanks for telling me."

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    APDerm - Dermatology Professionals
    APDerm - Dermatology Professionals - Information in waiting area

    Information in waiting area

    APDerm - Dermatology Professionals - Exam room

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    Exam room

    Ellen H Frankel, MD - Our spa staff is very knowledgeable and experienced.

    Ellen H Frankel, MD

    2.5(45 reviews)
    4.0 mi

    5++++++ (make it 6)…read more Dr. Frankel is amazing! Her clinical expertise and patient care is simply unmatched. Don't expect to have years of the same ongoing skin issues. Dr. Frankel, Maria and the rest of her staff know their skin& leading medical science! The practice is super professional and compassionate. Since meeting Dr. Frankel I simply admire how she incorporates a holistic approach to modern skin medicine; which in today's busy lifestyles often is overlooked by patients (but not by an outstanding practitioner) . I've been to other practices and thought it was the standard to always feel dissatisfied with the level of care, ineffective treatments with medicines that had harmful side effects and not to mention tolerating the poor demeanor of those clinicians. I'm glad I kept searching and found Dr. Frankel! From day one, they educated me in depth on sunscreen, nutrition, lifestyle and environmental triggers that harm the skin which makes for all-inclusive treatment that works. May seem like common sense but it is always part of their discussion and now I see why. They don't just treat an issue, they have a holistic (whole body) approach because external factors can be causing your issues. Bottom line: The office does not leave the details out when treating patients which is why they are effective and patients see healthier results. If you want to be educated, informed and transformed.....this office is the only place in NE for you. And No... its not by magic but Dr. Frankel sure makes it feel that way! She's a 10 hands down- caring, respectful and so considerate! *note: may take a few months to get an appt, book now. Well worth the wait! I usually am only inclined to write reviews for an either outstanding service or an epic fail. This my fellow Yelpers is one of those outstanding Businesses. Dr. Frankel knows her s*~t!

    To get to the point...... I went to Dr Frankel for years. her examinations were very brief. I…read morementioned that I had something on my head that was itchy and bled when I scratched it. she told me that it was only a keritosis and zapped it. it was still there the following year so I asked for a biopsy. it was cancer!! the tumor had another year to grow. I now have a 2 inch round bald dent on my head. care quality 0 stars. office staff very unfriendly. 0 stars. Dr Frankel 0 stars. she also often talked about the patient before me. 0 stars I don't know why she's so popular.

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    Ellen H Frankel, MD
    Ellen H Frankel, MD - Dr. Ellen H. Frankel, MD

    Dr. Ellen H. Frankel, MD

    Ellen H Frankel, MD

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    Brown Dermatology - dermatology - Updated July 2026

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