I've been trying to call in my prescription for 3 days. Their phone system is not working. And…read moreevery weekend the phones are down. This lack of care is unacceptable! It is also negligent!!

This place is a joke. My doctor called in a prescription for me last night, Tamiflu, and when I got…read moreto the pharmacy they hadn't even listened to the voicemails left by the doctors from the day before. When they listened to the voicemail she tells me I can't take prescriptions via voicemail sorry, they will have to call back. What is the point of having a voicemail for doctors to leave a message for prescriptions if you don't take them that way?!? I have my doctor call in the prescription, 11:06, and I ask how long till it's ready and was told 45 minutes. 12:23 I call back to see if my prescription is ready and they tell me they haven't even started filling it yet because they didn't have any information on me. When I asked why they didn't ask for that the last time I was there, she said that they forgot to ask. So had I not called I would have gotten up there and once again my prescription wouldn't have been ready. This place is a joke and I won't be back. Any other pharmacy will get my business before I bring my business back to this place again.

Ok but you have to have their card to save any money here. Pricey and hardly anyone working in…read morehere. I don't suggest stopping unless you use the pharmacy.

Very clean. A little bit of everything, quality items- name brand. Staff has always been helpful…read more Even do passport pictures right on the spot.

Worst customer service ever! West Ave Jackson MI. Waited in line for 20 minutes to get up to the…read morecounter and she left me standing there. had to get back in line and waited another 10 minutes only for the other associate to be the rudest person I ever met. Will NOT go back!

Recently had to fill a prescription at the CVS located on West Ave. in Jackson. I was told it would…read morebe 15 minutes or so and I'd be paged when it was ready. I finally was paged and went to the pick up window. There were several people behind the pharmacy desk in back filling prescriptions who saw me but no one acknowledged me or said anything like, "Sorry, we'll be with you in a minute." Why would you page someone then not have their prescription ready??! Why would you ignore them after you'd paged them??! When I got the prescription I told the clerk I was going to run it through GoodRx. Her attitude was like I was putting her out. I'd had enough of the place and the price without GoodRx wasn't much, so I paid it just to be out of there. Bad experience, awful customer service and I won't go back again. Take your business to someone else who appreciates it and treats you with courtesy. These people do not.

Everybody here is super nice and friendly and the store is really clean and it has a huge parking…read morelot. You can go through the drive-through for your prescription prescriptions, which is fine but I like to go inside and shop and they have some of the best best gifts around that are not in every other store they are very unique and affordable. I can't say enough nice things about this place and the people.

They are wonderful! The store is always clean. The pharmacists are always so helpful. My husband…read moreand I try to use small local businesses whenever possible.

The pharmacist treats people as if they are drug- seeking. Very disappointed with the…read moreunprofessionalism of the pharmacist and staff. I am going on vacation and my doctor sent in a message to the pharmacy to allow me to refill a day or 2 early so that I could have my medication while on vacation out of town. They flat out refused to even consider my doctor's message and, in fact, now I will be out of the medication for several days at the end of the vacation because they refused to refill it a day or 2 early. Im not able to pick it up on the day the refill is due because I will be hours away. So now I just have to go without my medication?? Their unwillingness to work with myself or my doctor shows that they dont truly care about their patients. How can someone be okay with saying to their patient that they will just have to go without their medication? Super frustrating. They made me feel as if, because its a controlled substance, that Im trying to get it early so that I can take more than prescribed. Im pretty appalled at the moment and will most likely take my business elsewhere.

When you call in a script they'll tell you when it's going to be ready, but it usually isn't ready…read morewhen they tell you. I think they just want you to wander around there store for a while.

One can only imagine what it was like in Europe in the old days, where people went to the market,…read moreto buy foods a few times a week, as well as socializing with friends, neighbors, and children's parents. Covid has done a lot towards keeping us isolated. A repose from sitting and watching TV, is a run up to Polly's for Deli Lunchmeat, cheeses, Ora fresh baked cake. During my girls childhood, for 20 years I always ordered their birthday Cakes from Polly's, on Ferguson Road. What was so special? One could order Disney Characters on the cake, my daughter's favorite photo, a creamy whipped topping that wasn't terribly sweet. Much of the rest of the store allotted space for new or traditional world wide cuisine. It always had unique items. My younger daughter, whilst in her teens, refused to eat sandwiches without sprouts. Polly's, had them when no one else did. What more can I say? The best thing is to get off the couch in this icy cold weather, and take a trip to one of three Polly's locations.

This is my favorite country market by far. Everybody is so nice and friendly, it's always clean…read more The food is always nice and fresh that is homemade. The parking lot is very big and kept up really nice. And they have everything I'm always looking for everybody does such a great job I hope they all get pay raises.