Spring Hill Collision is without a doubt the best auto body shop I have ever used! And having…read moredriven for almost 60 years I've dealt with quite a few. John was extremely knowledgable and responsive.The repairs performed on our Lexus RX 350 were first rate, and you'd never know the car had been in an accident.

They did a great job repairing my car, can't even see where the turkey (yes, turkey) ran into the…read morefront quarter panel. I couldn't believe the amount of damage it caused. They repaired it in 2 days and were wonderful to work with.

I have used Josh to paint a few things of mine and he really is one of the best in not just the…read moremiddle TN area, but the whole South East. They do everything from standard insurance collision work, detailing, custom motorcycle painting, high end exotic paint, and OEM quality paint matching. I cannot recommend this place enough to locals and those willing to travel for quality work.

My wife and I brought her Lexus here after with some significant damage to the front end. We heard…read morefrom word of mouth and verified reviews before bringing it here. All of the positive words were dead on the money. The vehicle was repaired to brand new and the paint work was excellent. You would never know anything had ever been wrong with the vehicle. The insurance company was constantly pushing back on proper repairs, but with the help of the staff at Colorkraft, the vehicle was repaired with high quality parts and looks brand new.

Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

It's been hit or miss for me. The last time I was there wasn't good. I already knew that it was…read moretime for axles but to hear Steve tell me it was slinging grease all over the place was not true because I had just done my brakes and then I just put a new alternator on it and had spun it by hand and then they tried to tell me it had a chirp when spun by hand. I'm like there's no way. So maybe that's just me but then their price for new axles was double what Gateway in Columbia charged. Gateway did the axles for $480 per side in this place wanted over $1800 maybe that's tax included but it was ridiculous. But didn't they tell you you get that three-year 36,000 mile warranty but who cares when it's double. A water pump on the RAV4 also cost $1000+. I would drive south to Columbia. These guys think this is Franklin TN

This was my second time bringing my car to MV Automotive & Performance, and once again they were…read moreamazing to work with. We had my car dropped off last Sunday so they could give it a full look over and fix anything that needed attention. My husband had already done some work on it himself, but there were still a few things we wanted a professional to handle, so we had it towed over to them. They originally said it might take around two weeks, but they got everything done in just over a week, which we really appreciated. Everyone there is always friendly, honest, reliable, and easy to talk to. They keep you updated, do great work, and you can tell they actually care about their customers. This is the second time I've trusted them with my vehicle, and I've honestly had such a great experience both times. As long as we're living here, they'll definitely be the shop we keep going back to. We really appreciate all the hard work they put in and everything they did for us. Thank you guys again for everything you do!

The only mechanics who knew what they were talking about and go figure they are women! That's…read moreright. Highly recommend this shop with fair pricing. It's worth the drive out to the middle of nowhere, TN. Take advantage of their half off oil change Monday like we did!

Overall incredible experience Clint Billings is a consummate professional he is fair honest and…read moretrustworthy I have been to many mechanics over my lifetime and so far he is one of the best at his craft and fully trustworthy he will not oversell you things that you don't need any only provides what is truly needed he showed me that based on my interactions where I want to purchase additional fixes that were not necessary for my car and he told me not to waste money as they were not needed at the time...

I never leave negative reviews, but after this experience with Cave Auto, people should know what…read morehappened. Last year, we took my son's Jeep here, paid over $1,000, and two days later had to take it to the Jeep dealership and spend approximately another $4,000. Despite that, we gave Cave Auto another chance. We dropped the Jeep off Monday and were very clear: it was running hot and my son HAD to have it back by Friday to drive to Knoxville for school. We were told the water pump and gauge were repaired and paid another $1,600. We picked it up and it was STILL running hot. We took it back yesterday, they kept it for hours, and we were told nothing was wrong with it. Today, the temperature gauge was approximately 3/4 of the way toward hot again. When I called, instead of simply saying, "Bring it back, we'll make it right," I got excuse after excuse. I was told to take it to a NAPA Auto Care Center and that apparently they have to "fix it in parts" to diagnose it. On top of that, he repeatedly brought up the fact that we had discussed possibly trading the Jeep in and said he thought we were going to trade it immediately. That honestly makes me question why that matters. Whether we trade it tomorrow or keep it another five years, if we paid $1,600 to repair it, the work should be done properly and the vehicle should be safe to drive. If there wasn't enough time to properly diagnose and repair it before my son had to return to Knoxville, SAY THAT. We would have made other arrangements. Don't squeeze the repair in, charge us $1,600, and then use the limited timeframe as an excuse when the original problem still exists. After all the excuses, I finally said keep the money, I'll leave a bad review and be done with it. His (Clint's response) response to me on the phone? "FUCK YOU, BITCH." Then he sent me a lengthy text accusing me of threatening his shop, his employees and their families because I said I would leave a negative review. I threatened NO ONE. Saying I will publicly share my experience as a paying customer is not threatening anyone. At the end of the day, we paid $1,600 to fix a Jeep that was running hot. It is still running hot. We brought it back and were told nothing was wrong. And when I became frustrated and said I would leave a bad review, the owner told me, "fuck you, bitch." You can defend your diagnosis. You can explain your warranty. You can disagree with me. But a business owner speaking to a customer that way is completely unacceptable. We will not be back and you shouldn't either.

The standards of service is below average, they were not able to fix simple things plus they were…read morerude on phone.

Axle replacement was done well and at a good value. I have been a customer for several years…read more Work has been quality work and service has been supreme.

I feel confident that they are treating my Audi Q7 TDI prestige right. Their customer service is…read moregreat too. Very reasonable with what they can get accomplished.

We were stranded in Columbia, a hundred miles from home when our car broke down. At 4:45 on a…read moreFriday, minutes from closing time, Jeremy came to us, got our car limping back to the shop, and kept the shop open late to get us diagnosed, repaired, and back on the road. Talk about going above and beyond, and for strangers, no less. He could have taken advantage of us in a very vulnerable state, but the bill was just and fair. HIGHLY recommend this shop! Only wish I lived closer.

Window actuator went out in our RX450H. We dropped it off with Barry on Tuesday, he had it fix and…read morewe picked it up the next day. Price was reasonable too.

We have a Lexus Hybrid. We were told by Lexus that we needed to replace the battery. It would be…read morealmost 10k out the door. We searched all over Franklin and everywhere was the same price because they had to get the battery from Lexus. Apparently the battery alone was 6k. The strange thing is the car was reset and no more issues. We still were looking to trade it in or sell it bc we didn't want to pay 10k. A friend mentioned TLC automotive. I took it there told them what Lexus told me and how much it would cost me. They literally quoted me half. I was so excited we immediately dropped the car off. To our surprise they said they checked everything and nothing was wrong. My husband said the battery we need it. They kept trying to get it to light up and the car was fine. They told us it didn't need anything. They could have easily just changed the battery if if they didn't think it was needed. We would have never questioned it. They were honest and informative. We will take all our Lexus and Toyotas there.