They left my back window seal out, so it leaks when rains, and they tore my door panels to pieces…read moreand tried to glue them back together!!

Tidwell Paint & Body repaired my daughter's vehicle after an accident. They did a great job and it…read morewas done very quickly. Everyone at the shop is very courteous and you can tell they really care about their customers. Thanks again for all of your help!

Always have our oil changes here, along with any other auto repairs( 20+ years). The people here…read moreare ultra friendly, helpful and honest.

Henry Auto is an honest, professional and fair priced. The employees are very qualified and loyal…read more Not fly by night mechanics. A real example. I took my car to a national chain auto and tire shop. They said I needed all new brake pads and rotors for $900.I took it to Henry and after examination said brakes were fine, no charge. This is my 3rd experience with Henry, all positive.

One of the Best experience I have ever had with a repair shop. A man named Jack was so helpful. I…read morewas not over charged because I am a female and it did not take the entire day to complete work. I would highly recommend Auto Tech in Northport. God Bless

I had my truck towed there after it quit running. They replaced the coil and called me telling me…read morewhat I owed them BEFORE telling me what needed to be repaired. I just had to have the coil replaced again. My mechanic told me that they had put in a used coil and that they had removed some of my new plug wires and replaced them with broken ones. I AM NOT HAPPY!

The people working there are so nice and helpful. Communication and service are wonderful…read more Honesty is a priority when it comes to needing a new tire or not.

They lied to me. I went for front end alignment and they said it was ball joints. It was a bent…read moretire rod. They charged me 43$ to lie. If I'd let them replace front ball joints it would've been 600.$.

This is my experience with Brown's. I had damage on the front end of my Rav4 -broken pice of grill…read moreand some paint scrapped off from a chunk of ice that hit my car on the expressway from an 18 wheeler, and had backed into another car in my driveway which caused a small dent in the back door. I went to Brown's during lunch for an estimate. That was probably a mistake because I think I interrupted the estimator's lunch. I tried to introduce myself to him and shake his hand as he tried to walk past me in the lobby, as he blasted by me asking me which car it was, he finally offered up 3 of his fingers to shake my hand. Not a good start. The estimate to replace the broken section of grill and repaint the scrape on the roof was $2,100.00. The estimator explained it is a 3 step process and really expensive to paint. The scrap on the roof is about 3 inches long and an inch wide. Only the paint is missing, there are no dents. The estimate to repair the small dent in the back door was $2,500.00. The guy doing the estimate said the entire door had to be replaced. The Rav4 emblems all the way to the interior panels of the door. WTH?? I tried to tell him that the door worked fine, there was no alignment problems, no scratches in the paint, it was only a dent on one part of the door, but he said the Rav4 was a terrible design and it all had to be replaced. All the interior parts that hold the sprare tire were busted. But I tried to explain there is no noise...indicating broken parts, there is no problem opening or closing the door. Nope he said poor design, it all has to be replaced. I asked him that I would take the tire cover off and the tire, would I see the damage. Yep he said. He never offered to remove them himself to verify. When I got home, I removed them both. There was no visual damage. I went to another shop, they are bumping out the back door for less than $500.00 and replacing the grill and painting for $350.00. They removed the cover and tire and saw there was no other damage. So, instead of paying $4,600.00, the bill is less than $850.00. I can't help but wonder if I had been a man, the guy would have listened to me and tried to do a little more diligence in estimating the work, or if I didn't come during lunch. Sorry, but I cannot recommend this shop.

I've (unfortunately) needed to visit a body shop here in Tuscaloosa more than once, but Brown's…read moremade it a simple experience both times around. My 2014 Honda Accord Coupe was rear-ended on McFarland back in 2017, and I was recently backed into while parked in town. They were able to work with both parties' insurance companies easily and took the care to do the best work and not rush anything through. The staff was very friendly and helpful throughout the process. I certainly recommend them.

My sons car had an electrical problem and he went to O'Riley's where we had purchased a battery to…read moreget a check. They tested and said it was the alternator. He took it to Minor's and they tested it and determined it was a battery cable. I appreciate the testing and determining it was a minor issue and taking good care of our son Jim in Hoover, AL

After getting ripped off by another mechanic in town, I was…read moretold to go to Mike Minor. I've been going to him for years. When he fixes something, it is fixed! He specializes in VWs but can fix anything else. He's like having a good lawyer on retainer for your car's! He is fair and if he can't fix it, he will get you to someone trustworthy who can! I can't recommend him highly enough!

Made things right for my son. Thank you! I appreciate you helping him out. Customer earned.read more

I had the best experience at Smith's Automotive!! The people were very kind, helpful, and great…read morecommunicators. I took my car in for an oil change and a new battery and they had it done within an hour. They answered every question I had and were very patient with me. I will definitely be returning there for any other car issues I have. Could not recommend a better place! Thank you Smith's Automotive!!!

1 star is being extremely generous. Towed my car from a…read morepermitted spot without any notice or justification. No ticket, call, email, or text--absolutely nothing. I returned to find my car gone and was forced to arrange an expensive ride back when I live right down the road. The only reason I even knew where my vehicle went was because of my AirTag tracker. Now I am being told I must wait over 30 hours just to make contact with this company. That is unacceptable. Towing vehicles without cause or notice is not only irresponsible but borders on predatory and unlawful behavior. I fully understand towing cars that are illegally parked, but that is not what happened here. This was a permitted space, and the complete lack of communication is indefensible. I can only imagine how many students and residents have been taken advantage of in the same way. This practice is exploitative, and I will not hesitate to escalate this matter further. With legal counsel in my family and direct knowledge of how these situations are addressed, I feel fully prepared to challenge what is clearly an unethical and wrongful business practice.

Would give ZERO stars if could as they hooked up my car in a spot where a business gave me…read morepermission to park - then insisted I pay to get it unhooked even though HAD permission to park there . And even came back later and tried to tow car again that night from SAME spot - so defiantly taking advantage of all the college kids in the area ! SO Very sad - instead of Grace and understanding - they take advantage of kids ! shame shame shame !