Family owned and the best customer service around. I make the drive from Camargo just to give them…read moremy business. They have just about everything you'd need and what they don't have, they can order. Everyone there is awesome - from the guy who helped with filling propane and loading concrete, to the guy helping with hardware, to the owners - who will take time to visit with you and make you feel welcome. Love this store...

does Rogers Hardware sale Valspar paint? I get tired of driving to Winchester, Mount Sterling,…read moreRichmond, just for a gallon of paint. They want us to shop local but how can we when you can't find what you are looking for

This is a fantastic hardware store. They have saved me many times. The staff are amazing, the store…read moreis well managed, and everyone is helpful and friendly. They manage their inventory extremely well, and if they say that have something I have found that they always do.

Wide selection of miscellaneous items and personalized services…read moreConveniently located always pleased with my purchases

I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Our carpets recently had to be cleaned to prepare our home for guests. So we ran to Ace Hardware…read morewhere we had been able to rent a carpet shampooer previously. They had the machine we needed, and it worked like a charm. We have visited this store several times for other items such as wide mouth jar lids for canning, kerosene, and headlamp flashlights. This store is always kept neat and well-stocked. The employees are helpful and willing to help you find what you need.

As a huge advocate for commitment to actively participate and support locally owned, independent…read moresmall businesses, I go out of my way to buy local products and purchase local services. As a new homeowner in these troubled times, I am mindful of purchases to finish out my house. ACE hardware has come to my rescue. They have advised me on soil and fertilizer for my lawn which has received compliments from my neighbors. On Monday after tuning up my Toro lawnmower for the spring they delivered it to me because it fails to fit into the trunk of my car. ACE is moving up on 'The 3/50 Project' - Select the "3" businesses you would miss and spend $50 this month - a campaign supporting locally owned, independent enterprises.

This True Value Hardware is located in the heart of downtown Winchester on the corner of Main and…read moreBroadway since 1980 in its current location. They sell anything and everything. Paint, nails, cookware, cleaning supplies, tools, keys, and many odd and end items. The guys that work here are great. They strive to assist people any way they can and do it with a huge smile. They also still wear the old school True Value Aprons like they did back in the old days. Entering this specific store is like you went back into time when things were more simpler. I love it. They write everything down on a carbon copy receipt and tally it all up on a hand calculator. This kind of store don't seem to exist any more. This service and nostalgia is why I gave them a 5 star review. These men deserve it. Just stop in and see for yourself.

i have called the store 3 times looking to change a delivery address. Each time the phone rings 20…read moretimes and hangs up. if I had the time to go to the store I would've done so. I called bc I don't have time. Do better!

I went to pick up a refrigerator filter and a few landscaping items. Could not get any help with…read morethe filters so I didn't buy one. Next I went to get mulch and garden soil. Got the mulch just fine 5 for $10. Got the garden soil which was advertised buy 3 get 3. The price per bag is $2.29 per bag in Lowe's ad. I bought 12 bags which according to the ad should have beven pay for 6 get the other 6 free. I got charged for all 12 bags. I consider Lowe's ad false advertising. Print what you actually are selling at the correct cost. I'm sure I'm not the only per to have this experience. I talked to an associate who agreed Lowes is falsely advertising. SHAME ON YOU LOWES, Guess it's Home Depot for me. Thanks Lowe's

So once I found out about a certain Halloween item that I just had to have I tried to call Lowe's…read moreat 9:00 at night and the phone just continuously rang for these issues I'm going to give them zero stars if possible, because the next morning at 7:30 I did the same thing and their phone rang for half an hour before I gave up. I did go to their website where the online chat was again very lag and did have the item I was looking for on online they said the item number was not active. So once again I called and finally got a hold of somebody her name was Summer she was helpful and put me on hold to go look to see if the item had been stocked yet as I was told by the MST team who was helpful his name was Joe, said to check the next day when I came into the store so when I called summer helped by looking to see if it had been down stock yet. She said it had not and then I needed to try again later that day or the next morning. So the next morning I call and I got put on hold but I didn't get the girls name and she never came back so I was on hold for 25 minutes. Then someone finally picked up and he was very nice his name was James and said that he would hold the item for me because I had already paid for it and was a pickup later. So there was another person but I forgot his name he also helped me and I'd like to think everybody who got the item to me because they're very viral right now and I'm so happy with it.Well your phone service is way under par as I was just in there yesterday with my brother-in-law to pick up my item and the phone was ringing off the hook and no one seemed to be bothered by it and it was distracting annoying to say the least. So I'd give four stars to most of the employee interaction that I had except for the girl who just left me hanging.. and the fact that they actually called me back to tell me my item was in which was surprising. So thank you James thank you Joe and to the other guy I can't remember his name. Other than that ,someone needs to get their phone game on point. The employees don't answer the phone on the floor, I called lawn and garden seasonal even home decor and nobody answered. But once again thanks to the employees who did do their job thank you, I appreciate you.

Lowes says that they have delivery installers that are trained. I don't believe that's true. They…read moresent two installers out last week neither of which spoke English. They had no idea what to do and told me to hire a plumber to come out and disconnect the refrigerator and washing machine and then they would come back and reconnect my new appliances. So I was forced to pay $79 for a five minute service call to ask a professional plumber to disconnect my two appliances. That was ridiculous. I asked Lowes to reimburse me for $79 and they finally agreed to a $40 gift card to be used at Lowe's. if they're just gonna give their store gift cards they should reimburse the entire $79. I would never purchase any other appliance from Lowe's that needs to be installed by their installers. I will say that the second time they came out I did request different installers and they were much better. Lowes told me their policy was at least one person would speak English when they send out installers so Lowes violated their own policy last week by sending out two people who did not speak one word of English. They just kept talking into their phone and then pointing the phone in my direction via a translation app. The guy kept saying he was afraid to disconnect the appliances because he was afraid my house would flood. The professional plumbers that came out to disconnect said that there were no problems with disconnecting either and he should've been able to easily do it. I still want Lowes to pay me the other $40 that I'm due because they sent an untrained incompetent installer, which was a service that I paid for.