Waited 3 hours for them to come unlock my car. They called and said they were 5-7 minutes away near…read morethe end of that. 5 minutes later they called again and said he was rerouted to a wreck. Absolutely garbage service

Took great care of my car and belongings after a wreck. This may sound crazy considering the line…read moreof business but their offices are Spic & Span. Makes me think and I absolutely saw that they take with everything they handle. Chandler himself is very forthcoming with information and pleasant and definitely takes pride in his company. I hated the circumstances but I'm glad that they took care of me and my car.

Jeremy got me a new battery when my old was so dead that the car wouldn't even run with just a…read morejump. I've used him before. He's just a very nice guy, a very helpful guy.

I was visiting Huntsville AL, and I ran over something in the road that punctured 2 of my tires…read more After calling around for towing services near me, I chose Bards Roadside because I could tell that Jeremy genuinely cared about my situation and went above and beyond by storing my vehicle overnight and helping get reimbursed through my insurance company without filing a claim! His knowledge about the towing business is insane. If you are looking for someone that actually cares, call Bards Roadside!

My grandmother called them to help tow my car after I got stranded. They were super sweet. Got…read morethere as soon as they could when my alternator crapped out on me. Super pleasant during the whole experince. Great rates!

From the owner: Locally owned and operated towing and transport of all kinds along with 24/7 roadside assistance.if…read moreyour stuck on the roadside give us a call we will take care of it guaranteed

A bit expensive. Cost $600 to get car after impound two days. When they pulled out of ditch they…read moreweren't careful and toye off my running boards.

So let me just start with Zack and Shanna... Absolutely stellar…read more I bit of background information. I waited for another Tow Company, which I wouldn't dare mention their name, for about 3 1/2 hours only After calling every hour on the hour, finding out they weren't coming at all. AnyWho, ONE call to this company and they gave me an ETA of 30 minutes and they were there in 28. The customer service was great, very accommodating, huge truck, which let me sit in the back very comfortably. They got me to my destination and "thanked me for my business " before I could "thank them for their service..." I use this platform more often than not to let people know the companies that I experience and if they should stay away But this is a few times I must say call them call Personally, I will call them first, especially if you're not in a good situation and would like a Tow with great customer service

I recently had an incredibly frustrating experience with S&S Service Center in Owens Cross Roads,…read moreAL, and I feel compelled to share my ordeal. I brought my RV in for an Onan Generator repair on Monday, October 28th. From the get-go, I was overwhelmed by the owner, Jerry, who couldn't stop talking about how religious he was. That should have been my first warning sign. He assured me to bring the RV back on Tuesday morning for troubleshooting while I waited. However, when I returned on Tuesday, he claimed he was too busy to look at it. After receiving no updates, I went back on Thursday, only to find Jerry absent at a Drs appointment. Gustapho, an employee wanted to trouble shoot items I had already had done. I did not want to waste time and assured him that those would be a waste of time. He eventually found the problem and estimated it would take four hours to fix. On Friday, Jerry called me at 9:33 AM, and I missed his call. I returned his call at 9:34 AM, and he said they couldn't repair the RV until Monday or Tuesday of the following week. When I stopped by the shop at 2:30 PM on Friday the same day, I discovered the RV was already repaired. My tires were muddy, and Jerry informed me they had to pull the RV out of a hole. I'm unsure if i the RV was properly towed or if they used a tow truck. Its my opinion that any way to cut corners, cost, or to be dishonest would have been his method to pulling my stuck RV out of his muddy parking lot. To make matters worse, S&S broke my screen door. I overheard Jerry's granddaughter asking if he was going to tell me about the damage. The final shock was the bill: $1,263.34 for actual 4.2 hours of work, despite the mechanic's initial estimate. The breakdown of the exagerated bill included 8.2 hours at $140 per hour for a generator that wouldn't start, removing the cover, replacing the ignition, cleaning the carburetor, and test running it. Parts cost $70.90, shop supplies $7.50, and a 2.50% card usage fee, which I later found out is illegal in some states. Note - (Under the Credit Card Accountability Responsibility and Disclosure Act (CARD Act) of 2009, merchants are allowed to impose surcharges on credit card transactions, provided they do not exceed the cost of accepting the card. However, merchants must give customers clear notice of the fee before the transaction) As I left S&S about 1 mile out, the engine light came on, and when I called Jerry, his so-called Christianity went out the window. He became combative, insisting he didnt tear up my vehicle and he charged the max hours the book allowed, even though they only worked for 4.2 hours. The 8.2 hours isnt humanly possible because Jerry did start on the repairs until 10:00 am and finished at 2:00pm. I routinely drove by and believe he charged me for repairing the door he broke as well as pulling my RV out of the muddy hole which was also his fault. He further insulted me by lying about having two guys on the job, even though the invoice showed one employee billed. He tried to make a logical adjustment for the deceit but the evidence contradicted his lies. Jerry admitted none of their guys were certified, with one even saying he was still learning. The one technician said his expertise was tile flooring and asked if I needed any work done on the weekend Stay away from S&S Service Center if you value your time, money, and sanity. Google this business and because this place is a nightmare.

I loved my experience at S &S Service Center. They treat everyone fairly, and they are completely…read moretrust worthy.

The gentleman(Chris Jones)they sent out last night (around midnight) was seriously a life saver and…read moreyou could tell he actually cared that my family an I where out on the side of the road, he was fast and so friendly. He responded faster then I could get a representative on the phone from my roadside assistance company. I will definitely use and recommend them to anybody.

13 April 2019 around 8 pm. I was helped moving a truck of mine to my residence. The company is top…read morenotch very professional. I drove a wrecker and flatbed for 12 years and was so impressed with Shawn Tilley with the attention to detail, notified of everything while he was on his way and the amount of knowledge he has obviously moving my truck. Now my truck is 85 Chevy beater and he treated it like it was his own. Triple AAA better keep these guys because the last couple of experiences I have had I wouldn't want anyone else to touch my vehicles. Best I have dealt with bar none.