10/10 5 stars would recommend Dr Sara is the best. She's my dental Sherpa. Great staffread more

very friendly staff and amazing dentist. i would recommend Dr gotwalt to everyone. Dr Gotwalt is…read morenice and accommodating.

Both of my kids had a great experience here! The doctors and staff were friendly, patient, and…read morewonderful with children. The office is clean, welcoming, and truly kid-friendly. We needed an appointment before school started, and they were able to fit us in--amazing! We'll definitely be back.

I truly wish there were more than 5 stars to give to a business as cliche as that sounds. Though…read morethis family practice is of the utmost professionalism and dedication to their patients, they truly do deserve so much more recognition and appreciation! I was in a very tough spot having tremendous pain and swelling in the top right wisdom tooth that needed to be extracted. After coming from a different dentist that I will not name due to having an awful experience, Lanco truly did change every opinion in my mind about how a dental office should operate. From the receptionists to the dental hygienist, and all the way to the lovely doctors who own and operate this incredible establishment, I truly was amazed at how diligent and caring these individuals worked together. In a matter of an hour I had an emergency appointment scheduled, and the wisdom tooth extracted pain free and in such a swift manner. I must say that the doctor who did the procedure deserves the utmost credit for assessing the situation and acting promptly not only in procedure. Though also explaining ALL of the outlines of payment, diagnostics, and further details on the entirety of the procedure before even coming to the conclusion of extraction. That being said you can entirely expect the utmost respect from the staff and even more importantly the family style of care that the office truly does embody. Absolutely fantastic service and people at this office I would highly recommend to anyone who needs any dental assistance!

The experience that I have had at this office was and is great. Professional and friendly staff…read more Would recommend them 100%. Mari M

Dr Barton and his staff are always friendly kind and take their time with our sons every We were so…read moregrateful when he suggested using an expander on our youngest so that his jaw had the time to open slowly, without pain, to avoid surgery. We drive almost 45 min because I wouldn't trust anyone else!

Went there shortly after office was open with a broken molar. Dr. Kingston very honest...said it…read morecould be fixed but no guarantee if it would last a year or a few days. I wanted it pulled. After x-rays he told me he was not comfortable pulling it bc the way the roots were just in case something went wrong. Appreciated his honesty. The office set me up with the oral surgeon I asked for to pull tooth. So glad he accepts my new insurance and am looking forward to going back...not something normally said about going to a dentist.

I have been a patient at Healthy Smiles since October, 2011. In the past, I have had an extremely…read moredifficult time dealing with dentistry, ie, I don't like pain and I don't like going to the dentist. After seeing an ad, I decided to call and schedule an appointment. I am so glad I did! They have an extremely compassionate workplace that makes the patient very relaxed and welcome. My hygienist, Leah, has been an absolute dream and makes me very comfortable and relaxed, even at time I would normally have been panicked. I now enjoy going to the dentist and my smile is brighter than it has ever been. If you are phobic about dentists, please give this place a try.

DO NOT TRY THIS PRACTICE UNLESS YOU WANT TO BE UPSOLD! I went in for the repair of 1 missing…read moretooth...I know I need other work but my vanity wanted just a fiber flex partial. Dentist kept INSISTING "don't worry we'll Fix it but you need this and this and this and it will get Easier with the 4th and 5th etc. visits....don't you want a nice smile? We can leave this one in and pull this one and in a few months you'll have a perfect smile". I JUST WANTED A REPLACEMENT TOOTH!!! They kept insisting on doing more X-rays even though they had recent ones from Another practice I was at - they said "don't worry they are free - doctor said he would not charge me to do them"! Lets see if he was telling the truth from My insurance! I don't want to wait months to get a smile! I wanted a tooth! 1 TOOTH! I could see I was going to be paying for this doctor's children's private school! Don't go here unless you plan to be conned Into more than you want! You're the boss of your own mouth! Stand up for yourself and OPEN your mouth and tell them what YOU want! They not only lost me ...but my husband will go elsewhere too since they couldn't do ONE TOOTH for me we'll take our money elsewhere!

I went to Dr. Carano and then Dr. Green for years. When Angstat took over I was never notified. I…read morehad to reschedule my last cleaning due to inclement weather, they had nothing in the evenings for 6 months. I get a message months later that they need to reschedule the cleaning and that they don't have hours past 6pm. It entirely unreasonable to cut your hours so people have to take vacation time to get a cleaning. The receptionist was an immature person incapable of explanation as a reasonable adult. If you're going to reduce your hours, the very least you could do is plan ahead and honor the appointments you have and not inconvenience patients. It's clear this practice does not care for its patients. And a good family practice lost in Lancaster.

Dr. Schmidt is the very best. When he left the Ephrata Dental Group, most of his patients followed…read morehim to his Lancaster practice as did we even though it was 20 miles further. Melissa B. - 2 stars ?? Come on, I think your a little confused which dentist is the awesome one !!!!

I take my entire family there great dentist so great have a great dentist took me 15 years I have a…read morelot to do but so worth it changed my smile forever I love to smile now

I would not recommend this dental office. It changed names to Merit Dental, the original dentist…read moreleft, and there are almost all new dental hygienists and office staff. They do not listen to your concerns at all! I have a ton of anxiety about going to the dentist and they had me with the MOST chatty hygienist in the office which just made things worse. They also said I had to update my health record each year so basically it would be starting from scratch....i don't think so.

I had to miss an appointment because my brother passed away out of state. This place, with their…read morehorrendous customer service, had the nerve to charge me a $45 missed appointment fee. There was a death in the family and this is what you do? That seriously couldn't be waved for a patient who has been going there for over a decade? They needed $45 that badly? Awful.

All staff was very friendly and non judgemental. My daughter was nervous and they allowed her time…read moreto calm down before proceeding. They gave me several treatment plan options without pressuring me to make an immediate decision.

We came in to have a cavity filled and the lack of patience for a pediatric dentistry was insane…read more My daughter was on the chair, under laughing gas and had some tears because she was nervous. She had her mouth open and they already put a device in her mouth. The doctor decided he wasn't going to work on her and said I can't work on her if she does move (she wasn't moving and was hooked up to nitrous) we were seen for a LASER filling. At this point he stood up and left the room, with the assistant repeating "we see this everyday it's not going to work". My daughter was laying back completely still under nitrous- might I add. I asked- so you're going to make her come back again and after starting a service and saying you won't work on her when she has a few tears? (First filling) She was upset that they stopped, I told her we'd have to come back and try again. Then- we go to leave and I ask the assistant as we walk out now what, I schedule an appointment next week to try again? And she says no-the doctor won't want to see her back for six months at least. I said for a filling!? How do they know her tooth won't hurt by then? The lack of caring, patience and time they give is absurd for a pediatric dentist. My daughter was calm and ready outside of having some normal fears for her first ever cavity. Had they taken a moment to slow down instead of storm off, she would have been fine moments later. Instead, she started crying even more because I told her we would have to come back AGAIN. Extremely unprofessional and so disappointed. I DO NOT recommend this place for fillings. EDITED TO ADD: I called around to a few other pediatric dental offices and explained her age, circumstance, etc and they all stated they would NOT recommend waiting 6 months for the filling. I proceeded to call back and asked if we actually are recommended to wait 6 months for her to be seen, what am I supposed to do if she has pain and also how much can I expect the tooth to decay if we wait that long? The girl put me on hold. Then another female answers and says she's the office manager. She started the phone call right away by saying we no longer think your family would be a good fit here you guys obviously don't like it here etc. I said I'm calling to ask questions about my daughter's care for her cavity, I never said we don't like it there. I'm a parent trying to take care of my daughter's teeth. She said yeah well we're going to refer you out etc. I said okay, well the only issue I had was the bedside manner today and lack of patience. She stated that the assistant and doctor claimed my daughter (who I was in the room with the entire time) was "crying hysterically, moving, and not opening her mouth" which was 100% not the case. She had some tears which could have easily been walked through with patience. While still on the phone she did state "you're leaving a google review so you wouldn't be a good fit here" I guess only good reviews are appreciated by staff, but REAL reviews are appreciated by the public. I'm just shocked and blown away by the abrupt, unprofessional, sad, not patient, not kid friendly service today. Yes I left overwhelmed, frustrated and upset. After hours on the phone getting other opinions, I lack the trust in this dentist. I ended the phone call with the dental office manager (repeating myself because I still didn't get an answer) as a parent I'm just trying to figure out if the 6 months is real and if it is- what to do if she has pain, and secondly how much can I anticipate her tooth to decay in waiting that time? And she stated she would talk to the doctor and call me back. Added: they called me back and didn't answer any questions and said we're sending you a dismissal letter I said okay I'll add to my google review and hung up. That's my latest update. Added X2: this company has numerous fake reviews and they attempt to remove their "bad" reviews.