From the start Dr. La Puma and his staff communicated professional and on point. They offered…read moremultiple options based on my son's needs and financial needs. Extraction was painless, safe, and quite timely. They made us feel at home. In gratitude.

Best oral surgeon in town. Would highly recommend. Had a very successful sinus lift and implant.read more

Very kind and thorough dentist. Made me feel comfortable and unafraid. Spouse saw him for a tooth…read moreextraction and also liked him.

Dr. Janette and his staff rock! I can't thank Dr. Janette enough for what he did to help my…read moredaughter last year. His work is incredible but the way he and his team makes patients and their loved ones feel in unpleasant situations is impressive. This small town is incredibly lucky to have a world class professional in their backyard.

I've been through a complicated journey with facial trauma from a serious car accident years ago,…read morewhere my face hit a metal dashboard. Because of that injury, I needed orthodontic treatment as part of preparation for corrective jaw surgery -- it wasn't cosmetic, it was medically necessary. When I first visited this office in San Luis Obispo, the doctor suggested single jaw surgery instead of double jaw surgery, which would have cut my costs in half. While I appreciated the effort to save money, this recommendation didn't align with my surgeon's plan for proper correction. The office itself raised concerns. Their website and messaging mirrored my original surgeon's office, causing confusion. Months into treatment, after consulting with my surgeon and other specialists to confirm the surgical plan, I received a call demanding $800 for an evaluation fee. Much of this evaluation relied on imaging that was never conducted, and when I questioned it, the response was aggressive and dismissive. Orthodontic care for trauma-related jaw surgery requires close coordination with your surgeon. In this office, that coordination felt secondary to billing and aggressive collection tactics. While the doctor may have been well-intentioned, the office's practices left me frustrated and concerned. If you are dealing with medically necessary orthodontic treatment, especially after facial trauma, I strongly urge caution: Confirm your orthodontic plan aligns with your surgeon's recommendations Get a full itemized breakdown of fees and services Know your rights to transfer or modify care if treatment plans change I'm now back under the care of my trusted surgeon and hope to continue treatment safely. I share this review to warn patients to verify that the office truly supports medically necessary care before committing.

I was very, very anxious about my appointment today. From Sedona at the front desk, to Streisand,…read moreAshley and Dr. Janette, I was treated with such respect, compassion and kindness. I'm so grateful to have found these wonderful people. The care you showed me was above and beyond and I would highly recommend them to anyone. Thank you!

I now consider myself a vintage patient here! Dr. Ian Leopold is hands down the best dentist I…read morehave ever had! I originally saw his father, and Dr. Ian has inherited all the skills and patience that his father had. I also go in regularly for dental hygiene with Maria, and am just as happy with her work to keep my teeth looking and feeling healthy! Maria works quickly and I always walk away feeling like I have a new set of teeth. The office is in a beautifully restored Craftsman style house near Highway 101 and also close to Poly. It is clean, calm and relaxing. The front office staff is also attentive and patient. They can navigate the intricacies of billing and scheduling with cheer and ease. Dr. Ian also works on Saturdays, and they can fit you in should you have a dental emergency. They can also recommend specialists in the area if you need further work like dental surgery. The only downside for me is that they are out of my dental insurance provider, but I still get partial reimbursement. I would never go anywhere else because the quality of the work here is worth paying a bit extra for!

I had a fractured tooth and was given a appointment within a couple days. Dr Main and two…read moreoutstanding assistants, sorry I don't remember their names cared for me. The removal of the crown was a long process a little stressful but no pain. Best dental care and kindness ever! I have been to many dentist over the years but SLO SMILES is the best!

I recommend to NOT base your decision to see Dr. Fitch on the old, negative one-star ratings. I…read morehave been going here for dental treatments since December of 2021 and I cannot think of anything negative to say about Dr. Fitch or any of the employees. Yes, dental treatments can be expensive. That's how it's always been, whether you have dental insurance or not. Dr. Fitch's practice takes almost all insurances and the staff work with you to come up with a financial plan that is doable. There was no way I could afford all of my treatments up front, so we have been spreading them out over the last few months and billing insurance/paying out-of-pocket as we go, and it's been great. Meggan and Lucy are super sweet and take care of all the insurance/billing and appointment questions/reminders for you. All of the RDAs are so gentle and kind. I have *huge* dental anxiety, due to really painful/botched dental treatments in the past and I appreciate that they all go out of their way to help me feel at ease. I wish I remembered all of their names (I think I remember one: Monica!) but I'm a little loopy by the time I get to their office for my treatments ;) I use oral sedation and it makes everything SO much easier. Note: sedation isn't covered by most dental insurances so you'll have to pay out of pocket for that. Worth it! Melissa is a fantastic RDH and is empathetic, gentle, and caring. She gives off the best, nurturing vibe. I really like Dr. Fitch too. He speaks my language (sarcasm), has a sense of humor, and does good work! I never feel pressured by him or feel like I am being "sold" unnecessary treatments. He goes out of his way to show you photos of your teeth and explain why he recommends something. On my first appointment he asked ME what I'd like to see happen. No pressure whatsoever. I am almost done with the majority of my treatments already. I plan to talk to Dr. Fitch about Invisalign, too. I am so thankful to finally have a dentist/dental practice in SLO that I really like! Definitely recommend this practice.

I had been going to this dental place for about 4 years and had extensive work done that amounted…read moreto almost 10k in that time period. At first, I overlooked a lot of things that my gut was telling me. One instance, I inquired about something different from what I came in for, the dentist did work on it right away to my surprise, and of course deducted the cost from my prepaid funds. There were billing errors that happened more than once, being overcharged, even when they say you get a discount. Getting my refund took time because of "corporate" office approval wait. Then I get charged for "periodontal" work $184 when I received basic cleaning - I know full well the difference. I specifically told them that I only want cleaning. With my last appointment I called first to make sure, again she said $184, and I said I want cleaning only then qouted $131. Ok so I go in for basic cleaning, upon being seated, the hygienist said that I'm due for an Xray. I told her I'd rather not at this time as I had extensive work done in their office already. She said my last xray was a year ago. I said it's not necessary, then she calls in the new dentist whom I never met before, and I felt ganged up on both convincing me. I said I'm willing to do it next time or in a year. I asked if they will do cleaning without Xray for now, again they insisted with no regard to what I wanted. So I stood up and quickly walked away. The way they made me feel was awful. This was the final straw for me. I definitely relate to what others are saying about Broad St Smiles. It's a corporate dentistry in which the main focus is to generate revenue as much as possible rather than genuine patient care. Yes, BUYER BEWARE!

I give this place a 0!!!! Major scam artists. I have full coverage Dental and went in for a…read morecleaning and they wanted 625$$!!! I've never been charged ever and if I had it was so cheap. Please don't ever go. They will rip you off! There is plenty of other great places around here.

This is not a dentist in the sense of being an actual health care provider. These are full blown…read morescam artists. They were listed on the Delta Dental website as providers (no idea why), so I made an appointment for a cleaning assuming it would be free. Big mistake. They tried to charge me $900 for a cleaning, then brought it down to $200 but didn't explain what I was paying for. When I got an itemized bill later I realized they upsold me some unnecessary mouth wash without telling me, then told me I had to come back to a second appointment to "complete my cleaning." What kind of dentist does that? I came for a cleaning so I should've left with clean teeth. They barely did anything at my actual first visit. I never went back and highly recommend you avoid these scammers. They know EXACTLY what they are doing.

The worst dentist ever. Overcharged me! I'm left with pain, and I need to hire another dentist to…read morefix the problem. This dentice twice gave me a verbal quote of $4,200, $2,100 per tooth, to build two teeth to be installed over completed dental implants. Within two weeks I was billed for the first tooth in the amount of $2,680 instead of $2,100, but I was told by the assistant that was the price with no explanation. I paid the bill reluctantly. I wrote a letter to the dentist saying the fitting process was extremely painful and it took over two hours. He never explained the reason. I was asked to pay the balance of $2,680, again, more than his original quote. It turns out that the tooth was oversized and did not fit, but the dentist didn't admit it until I returned for a consultation months later. He admitted that tooth was not seated all the way and food would penetrate underneath it, and could cause infection. It's has been very painful from the start. The dentist suggested having an adjace nt tooth shaved but he wanted to charge for that third tooth even though he caused the problem. So now, one year later, I am stuck with the pain, and must hire another dentist and pay more money to have the mistake fixed.

Super happy with my caps. This improved my over all smile. Glad I took the leap. Excellent work.read more

Dr. Hollister is a specialist dental implant surgeon. His diagnosis is concise and powerful, and he…read moreis rich in professional knowledge. My husband and I consider him to be the best dental implant surgeon in central California. Dr. Hollister has two clinics. One in SLO and one in Arroyo Grande. His team members are also great and very helpful. I have had my cleaning a few times here also. One time I walked into the office to ask for assistance in calling family members because my cell phone was unavailable. The first time I had a tooth implanted was in 2016. Recently I had two implants done. So far my teeth are in good condition and healthy. I had an unfortunate situation where I had a very strong bridge improperly placed by another dentist a long time ago. Dr. Hollister cut through my bridge to detach it and continue with the procedure. No other dentist I visited wanted to touch my difficult bridge but Dr. Hollister cut through it with patience and determination. His skills are superb. My teeth were extracted perfectly and delicately. I highly recommend Dr. Hollister to anyone who needs implants or periodontal treatment for their teeth.

This office is so efficient and clean and professional. Dr Hollister made sure i knew exactly what…read morewas going to happen and what to expect. I felt very confident in his work and he has a great staff to support him.