Long overdue - my child (now almost 14) has been coming to Dr Glann since she was 2 1/2 months old…read more Dr. Glann always remembers us and always listens, takes our concerns seriously and offers help and advice. She really is one of a kind. One of the best things about Dr. Glann is she takes care of the WHOLE community. She is one of the very few doctors that take medical, which was crucial through my bouts of pandemic related unemployment. This allowed my child continuity of care and for that I am grateful. We will be with her until my kid turns 18. Dr. Glann is the absolute best!

I had an awful experience here and wanted to warn others, particularly new mothers. I chose Dr…read more Glann as my pediatrician while I was still pregnant. I gave birth in December, and she came to the hospital to see me. She asked me to come to her clinic in a week's time for baby's first check-up. A week later, my husband and I arrived at the practice only to be told that Dr. Glann was out on vacation and that a new doctor was filling in. That was fine. What was not fine was being made to wait almost TWO HOURS with a one-week-old baby. I protested many times and asked that we could get seen sooner rather than later so we wouldn't have to sit in a crowded waiting room full of sick children, exposing our newborn to god knows what. Their solution? Wait outside, in the cold. I wanted to leave, but I didn't have a backup pediatrician and I wanted to make sure my newborn was OK. I was tired, sore, having breastfeeding issues, and worried that my baby was not eating enough. When we finally did see the doctor, two hours later, I noticed how dirty the exam room was. We were not given any assurances or apologies, just told to be on our way. The next day, I found a new pediatrician and left a detailed complaint with the front office. The office has continued to send me a bill, even though my insurance has covered everything, and even if they hadn't, I wouldn't dream of giving this place a cent after how they treated a new mother. Awful.

My husband and I found Dr. Amy at Sage Pediatrics after researching holistic pediatricians within…read morethe Bay Area. We knew from the get-go that we wanted a pediatrician that respected our healthcare beliefs and fostered a positive, welcoming health care environment for our daughter. Dr. Amy and her staff are amazing. Each visit is unique and individualized, providing enough time to thoroughly discuss any questions or concerns. Dr. Amy is exceptionally knowledgeable and truly cares for her patients. Her office gives off a warm, cozy vibe unlike traditional doctor offices. Due to a recent move, we unfortunately have had to find a different pediatrician for our daughter. But, Dr. Amy has been absolutely wonderful to our daughter over the past 5 months, and any child would be lucky to be under her care!

We have been patients for both of our children and couldn't be happier with our experience with Dr…read more Maidenberg and her staff! Dr. Maidenberg has a great bedside manner, is very personable and helps you navigate treatment and care in a balanced and respectful way. She goes above and beyond to make sure that you and your child are comfortable during exams, telling you what she is doing and looking for. No long wait times or impersonal care- a big plus when you have young children. If you have an emergency or questions after hours she is always available and returns calls and messages promptly. We love her approach to pediatrics and our children like going to the doctor because it's always a pleasant experience to visit her office. Highly recommend this practice and Dr. Maidenberg' s expert care and guidance!

Dr. Usem is a nice and personable guy and does a good job of answering questions. However I noticed…read morethat he didn't wash his hands upon entering the room or put on gloves and it bothered me a little but didn't say anything. Halfway through the visit, my 2 month old began crying. To quiet him, Dr. Usem put his ungloved, unwashed hand inside my baby's mouth to quiet him. I was shocked and horrified but at that point it was too late to say anything because it had already been done. Fortunately my pandemic baby didn't get sick or anything but it made me as a parent sick to my stomach. This happened last year in early 2020 and I was meaning to write this sooner to warn other pandemic parents but it kept slipping my mind. I hope that they have upped their sanitation and PPE requirements with all that is going on with COVID. I never came back to this office after that.

I'm so glad that my friend and also my gyne recommended this place! Being a. first-time mom it…read morewas a blessing to not have to shop around for a pedia office while dealing with a pretty tough pregnancy. Their staff are great. Dr Usem and Dr Horowitz are awesome. They have a lactation nurse (in Alameda office) who is also very helpful. They have accommodated me, explained things well to me and my husband and it's never too hard to get an appointment. They're office is also located where parking is not hard to find -- a plus for moms.

For the past two years, our children have been under Dr. Ashley's care, and we couldn't be more…read moregrateful. She is kind, compassionate, incredibly responsive, and brings so much energy and warmth to every interaction. There have been multiple occasions when one of our children have shown signs of an ear infection late at night, and she responded promptly, saw them to make an accurate diagnosis, and made sure they received the treatment they needed as soon as possible. Whenever my kids feel anxious about an appointment, she is able to calm their fears, make them feel safe, and even turn the visit into a positive experience. I especially appreciate how thoroughly she explains medical concerns in a way that's easy to understand. She takes the time to answer questions and listens to my concerns. I always feel heard, respected, and confident in the care my children receive. We are so grateful to have found Dr. Ashley and highly recommend her!

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

First off, we love Dr.Handler. He's amazing and the only reason we're still with EBP. And setting…read moreup appointments and working with the front office is fine. But Dr. Miller is why I decided to write this review. She was on call when our son was born so we met her in the hospital, and now again today (a year later) when we needed to speak to the on call doctor about an injury my son just had. From that first interaction to this one, Dr. Miller has made us feel like insufficient, blundering parents. Today my son accidentally got hold of a clothes hanger and cut the inside of his mouth. I obviously already feel like a terrible parent, and the questions she asked, and the way she asked them, were so condensing and judgmental ("does he often play with hangers?") it pushes me into an even deeper feeling of insufficiency and guilt and is entirely unhelpful in trying to assess if my child needs additional care. When trying to describe what happened, she asked for pictures and I asked a clarifying question and she laughed at me and responded in a way that made me feel so stupid for asking. She was like this the day he was born as well, trying to push us into make a fast decision on a very important topic that we learned later we actually had weeks to decide on. As a parent, this is the last person I want to answer the phone when I'm at my most vulnerable, panicking about a situation, and need advice. I would not advise working with Dr. Miller.

Hi new parents! I love our pediatrician, so let this be an ode to her!…read more Dr. Pickering at East Bay Peds is a great choice for your pediatrician needs. And to add: We've seen a few other doctors from East Bay Peds right after our son was born due to the nature of newborn's doc schedules, and everyone has been so nice. They do have 1 or 2 doctors that do circumcisions (lots of info for ya, right there). Back to Dr. Pickering. She's funny, she's real laid back in the most professional kind of way, she's smart and easy to talk to as a parent. She takes time to answer all our questions, and makes sure to ask us questions. She's far from uptight or reserved and we really like that about her. She's fun! We def are first time parents and have 1000000 & 1 questions every time we see her. Half the time she laughs and tells us we're doing a great job and keep doing it and the other time she elaborates to us what really getting at: what should we be feeding our son? Is there anything we can be doing to make sure he develops the best way possible? Yada yada yada. They're pretty on time. We've never had any problem scheduling an appointment. There's a playground next door. It's a few blocks from Elmwood if we need lunch. They have a 24 hour hot-line with a nurse which I'm not gonna lie: we've called probably about 20x this first year: is his head flat, he has a splinter, why is his butt so red, etc... Overall, we're super happy with East Bay Peds. They are organized, professional, but also so warm and inviting. * I'd like to thank the heavens and stars that be that our son is healthy and we haven't had any issues; I can't tell you how they deal with that or emergencies.

I recently changed my son's PCP to pediatrics in this location. Two weeks ago, my son and I came…read morefor the first time to have a well baby check.I am happy with my first visit. My son has pink eyes today(6/30/2018). I called the 24/7 nurse line and I was told to wait for 15-30min for call back. About one hour later, I got a phone call and I was told it's better to see urgent care today. I decided to walk-in. My whole experience with this clinic is awesome! Everyone is so nice, helpful and go out of their way to help me out. I am so grateful for everything you guys have done for me and my son. I met the gentleman who let me in and help me to check in, the lady sat at Desk 1, the nurse and of course Dr. Chase. You guys made my day. I appreciate it so much! I know I am in good hand!

Great for the kids they help me alot with my two younger children they give you resources if they…read morecan't help in a area that they don't do but over all they take care of everything

We have been coming here for years and all of the staff and the doctors are amazing! Their…read moreemergency attention on-site, response time and telehealth during the pandemic was fantastic. Dr. Kalar and Dr. Frank's are amazing and they have been wonderful with our family for many years now. I had to write post pandemic to just reiterate how wonderful they are how well-prepared they were for treating our youngest family members. They have great staff and during the pandemic had outdoor screening rooms. Best place to have kids supported by medical Professionals in the Bay Area

New to the Bay (with kids) and hoping that this would be our Pediatric group. Unfortunately, I…read morethink I'm going to go elsewhere. The front office staff was just okay--not extremely helpful for new patients, but that's fine. The facilities are old (loved?) and could use an update but again, not the end of the world, albeit noticeable. What was disappointing was the visit with the Doctor. I guess she is an external verbal processor--so there were lots of unnecessary and rather off putting comments that casually flowed off of her tongue. Many of the comments were off putting and frankly just not helpful. I have done so many of these well child visits and have never encountered such treatment.

I started here when I only had my son, and it was a different female young doctor. She was nice but…read morekept pushing the Covid vaccine on my kids, she ended up leaving which I was sad about cause I like keeping the same doctor for my kids. We were switched over to Dr. Burge, which we have been with for at least 5 years now. We adore her! She listens and really cares about the kids. I hope she stays for a long time cause my kids and I enjoy seeing her. The staff there are always nice. The MA (medical assistants) seems to change often though.. Parking (in the back) can be hard, it's shared with the post office and another office. Sometimes you can find parking in the front (park street) and around the corner, but you have to pay. Overall, my kids love coming here, there is a place in the waiting room that they can color and then after the visit, you used to get a lollipop and sticker, but now you can get a token to choose your prize like a bouncy ball, sticky hands etc, or you can opt for just a huge square sticker. The bandages they give after they give a shot or anything is also always cute, like transformers, dogs, cats, etc. Someone is always greeting you at the front and super friendly. The wait is not long after you check in. (It used to take awhile but recently it has been quick) I left for a year due to insurance change but was eager to come back after I got back my old insurance.

Quality care, clean, sometimes it's a bit of a wait…read more Parking lot is usually always packed. Dr. Burg is great she took over my previous Dr. Which was really nice too. They listen, they care.

We were always happy to be there because they were always taking good care of our children when we…read morereally needed help. Thank you!

I was sent here from my pediatric doctor to see a heart specialist for my unborn baby (a fetus). I…read morewalk in and to my surprise I see 4 woman who look like me (black women). Representation really matters when you walk into a doctors office and I immediately felt comfortable. Tiana (the receptionist) checked me in. She was as pleasing as the smell of fresh bacon in the morning when you wake up. She was extremely informative and insanely nice. I then get an amazing sonography "Jordan" who made the room feel so cozy and he made me feel safe and comfortable, it was hard to keep my eyes open I was so comfortable . Normally I freak out when I see men in OBGYN but Jordan was like no other. Once Jordan is finished another doctor (I forget her name) comes in. She's stunning, outfit was amazing and her spirit was unmatched. I wish I could come here more but this is specialty type of place and that would mean there might be something wrong with my child so I grateful to not have to come back but the experience is something we should all get when visiting a doctors office.

I as a nurse I think that I'm a really picky patient, I'm even pickier when it comes to my child's…read morecare. What I wanted from our provider was to feel like my son was at the forefront of his thoughts when he was making suggestions given that it was related to asthma and some other issues. That wasn't what I got from our old doctor, he was nice enough, but what I wanted was somebody to really listen to what I was trying to say and I got what I wanted from Dr Sheriff. Actually a lot more. Number one she takes the time to understand your family dynamics and what things are important to you and number two she is so much more available than a regular doctor. For those of you that really want optimal care and want an old school feel on somebody with current evidence-based practice in pediatrics this is your doctor right here. She also has an office so you can do regular office visits but on occasion she has in-home available which makes A lot of sense when you have a sick bub. I can't recommend her enough!! I highly recommend that you reach out to her and see what it might mean to your family to have the best care in the Bay Area at your fingertips. last thing is that the one time we needed to use our EpiPen I tried to take him to urgent care and they wouldn't accept us as a patient because of covid and the surge and I was able to get her on the phone and get him into the emergency department really fast with her help. It's so much more than just a regular doctor's care.

Beyond amazing! So patient and well versed! Especially with texting when I know the answer but am…read morestill freaking out. Also not judgmental at all and accommodating with a parents crazy schedule. Our old pediatrician did at home visits but honestly my toddler loves Dr sheriffs toys, I love that it's Well kids only so im not worried she's going to catch something, and her DEPTH of knowledge is so so worth it!!!! She was highly recommended to me and talking to several people in my business network she is their pediatrician too LOL!