FOREVER DONE with all Bruegger's after today. Stopped in this morning on my way to donate blood and ordered breakfast and lunch for later. I used my pre-loaded account and was charged TWICE for my order by a 65 year old man making food who had black, nasty, dirty fingernails. Gross . It legit looked like he hadn't washed his hands in a week. Had I seen them before I ordered and paid, I would have walked out and gone somewhere else. Regretfully I wish I had done that regardless. I had $61 on my Bruegger's account and after ordering 3 sandwiches and scanning my barcode, they told me I still owed them $23. Nooooo. So wrong. Three sandwiches DO NOT cost more than $61. Thats ridiculous. No common sense from these employees. That's when they charged me twice for the same order. Great. Completely incompetent. They had to call the manager Steve in, who sorta fixed the issue but short changed me. I didn't notice that until I got home. But he had another woman make my order while he worked on refunding me (incorrectly) and I was focused on that. I didn't want dirty fingernails making my food. ICK! Also, I always order the herby turkey with extra tomato spread, which they charge extra for. Fine, whatever. But I just sat down to enjoy the herby turkey. There is ZERO TOMATO SPREAD ON HERE WHATSOEVER. Charged me extra for it, charged me TWICE for it... and there is not one drop of tomato spread on this sandwich at all. Lovely How difficult is it to follow simple directions? To wash your hands while preparing someone else's food? To train your staff how to operate a register without screwing customers out of their own money? And to get one straight forward order correct, especially when the customer PAID MORE for it?! Absolutely PATHETIC. Brueggers should be ashamed. Every time I stop here regardless of the location, my order is never correct. Not once. The staff is less than competent and don't know what the hell they're doing. I'm trying to get rid of the balance on my account so I can done with them for good. Bruegger's used to be packed all the time with customers. It wasn't today. Like not at all. I can easily see why. When you screw customers out of their money, can't follow simple instructions and never get their order right, you're heading for locations to close permanently. And truthfully, I'd be happy to see this franchise close. They can't seem to do anything right. Their management doesn't care either and never answers the phone or calls back. Omaha, you want delicious bagels with a friendly, intelligent staff? BAGEL BIN! They're local with great owners. They'll be getting my business from now on. read more

Bruegger's Bagels - Herby Turkey w "extra" tomato spread that I paid more for. Glad their 60 year old staff can follow simple directions while charging me twice - Bagels Near Me - Omaha, Nebraska

Consistent quality and speed! Always friendly. I love the ability to order ahead for pickup.

Kind staff, quick service, all with a smile. Food is amazing as well!!! Brueggers is a long time go to spot for me and they have not disappointed. I bought a sandwich and 13 bagels with cream cheese for work. read more

We stopped coming to Brueggar's Bagels because they've messed up so many orders. Unfortunately, we were given a gift card to Brueggar's Bagels. Today, they screwed up again! We ordered a western bagel that they forgot the sauce and failed to cut correctly. Who cuts 1/4 of the top half and not all the way through the sandwich. read more

Quick service and food was also amazing. Fresh bagel sandwiches and so many to choose from. Very filling. Coffee pictured was from stories nearby! read more

Bruegger's Bagels - Ps. Coffee pictured was from Stories - Bagels Near Me - Omaha, Nebraska

Dirty. Rude. Jalepeno bagel flat, cream cheese cold. This place has gone downhill BIGTIME! You now order at the register...not as efficient as he says.... read more

I'm not sure why I come here anymore besides I like the breakfast bagels. But after today, I'm done. There's Bagel Bin right down the street and besides not having meat, their bagels are better and staff actually seems competent. 25 minutes for 2 bagel sandwiches and 3 people that came after us were given their food before us, one that ordered and 5 minutes later got his sandwich. It wasn't due to bagels not being ready or prep, that stuff was happening but not pertinent to our order since the people after us were getting similar sandwiches. They just were making orders but not paying attention to the order they came in. But they like to argue about register cards and not having bagels prepped cause no one plans ahead. Not worth the wait. Find another spot. 2 stars cause I still like the bagel sandwiches. read more

super sweet first experience. we placed an online order an hour before they close. we get there and the worker informed us they didnt have anymore large cups for my FREE iced coffee. obviously no problem it was free ill just get a small. then otw out the worker offered us a free cookie for the "inconvenience". so sweet of him. bagels tasted amazing and had a great time :) read more

I'm a boring plain bagel kind of girl, but I've heard Bruegger's has great bagel sandwiches. I've been a loong time ago (ordered a plain on plain), but with the recommendation I wanted to try to branch out - trusting the kind employee I got the Asiago Parmesan bagel with bacon, egg, and cheese. It was AMAZING: flavorful and filling. Their bagel itself was top notch as well! Employee answered questions of other customers about their cream cheeses with knowledge of previously personally trying it - so you know they know the food they serve and you can trust their reviews. Fantastic service, fantastic food. Now I recommend for you to try the same! If you are looking for a nice little place to stop for a bagel breakfast look no further. Skip the Starbucks or Scooters and hit the Brueggers! (Add on: Though there's no drive thru, their window says they have order ahead, for those who like a quick pop in and out.) read more

The bagels themselves are good, but every single time my husband and I have been here, we've had to have our bagels remade. We are both Muslims and cannot eat bacon. Every time, we order our bagels without bacon. And literally every single time, they get made with bacon. It's honestly kind of funny at this point. They always remake them for us, but I really wish we could just have our bagels made right the first time. read more

Best Bagels on EARTH...go now...eat them all.. and order some to go! I recommend a toasted blueberry with a sweet cream cheese spread.

The food is good. A bagel breakfast sandwich is hard to beat! However, they got both of our orders wrong. One sandwich was to have no cheese, which was repeated 3x, and cheese still ended up on it. The other sandwich was to have 2 eggs, as was listed on the order, and it only had one. So we paid more for nothing, basically. Double check your orders. read more

We picked up some to-go breakfast sandwiches and bagels for breakfast and traveling a few miles with them they stayed warm! It was the perfect combination of bagel to sandwich, I tried the southwestern and it was packed with flavor as well as tong of veggies. The sauce on it was a little messy but finger licking good. My husband ordered the salmon sandwich, and he was pleasantly surprised, and it satisfies his craving for bagels. We took some regular bagels home for breakfast the next day and they held up pretty good! Service was fast, and everyone was masked and socially distant as possible. read more

Service: Came in 10/22 around 845am. Older gentlemen was so nice and kind! The younger was straight up not having it. Wanted to order something but felt like we were an inconvience, so didn't end up ordering everything we wanted. Making this more for the order gentlemen cause he was amazing! Food: Siracha honey sandwhich- AMAZING, PERFECT 10/10 read more

What is my daughters took us here. "The best bagels in Omaha!", That's what she said. Yeah! Very good! read more

Bruegger's Bagels - Bagels Near Me - Omaha, Nebraska

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don't expect you to get barely any cream cheese on your bagel the guy who makes them is one of those people that think of cream cheese as a schmear on your bagel instead of normal amount like I'm paying for a bagel with cream cheese I don't want to just get a bagel with cream cheese tracings and then you'd ask for more and they make you pay for extra.. never had this problem at any bagel place I went to extreme let down like this isn't a chipotle.. or maybe it is based off of how much they skimp your toppings read more

Let me just start with... the bagel sandwiches here look delish! That's what attracted my eye to this place. I walked in and felt a little unwanted but continued to proceed forward. I noticed the menu didn't have any GF options, but a hash brown egg muffin (which potentially may have been GF friendly) so I asked the worker if they had any GF options. I was told no... and not in the best way. So I ended up walking out and not even getting to try the hash brown egg muffin. My review is bias since I didn't have the greatest customer service experience, but I'm sure the food is great. They have been in business for over 20 years so they are doing something right. If they get a GF bagel, I would be willing to try this place! read more

First time at brueggers bagels and Scotty behind the counter made the experience phenomenal. Very personable, very friendly, and very kind. Customer service was incredible and started our Tuesday off on the best note and with a tasty bagel! Would recommend this place 12/10. read more

instead of sriracha honey cream cheese I received just sriracha and chipotle sauce. Also the drive through was a 30 minute wait and the girl at the window seemed clueless read more

I'm not the biggest fan of chains in general, but Bruegger's is one of my exceptions. And this is my favorite Bruegger's in town. In fact, right now I'm chomping on a deli turkey, egg, and cheese breakfast sandwich on a jalapeno bagel. The coffee is awesome, management runs a tight (but fun) ship, and the staff is always friendly and helpful. read more

Employees are too busy gabbing behind the counter to pay attention to customers, lady taking orders seems like she really doesn't want to be there, the garden veggie shmear had the ingredients of good garden veggie shmear but they were clearly dehydrated and just mixed into plain cream cheese recently. The pastrami and egg sandwich was decent, but our order was still incorrect and quite slow to reach us considering the way in which it was incorrect. More focus on job performance and less social hour might yield better results. read more

Great customer service and they have a variety of bagels/sandwich choices to choose from. read more

Bruegger's Bagels - Smoked salmon bagel sandwich - Bagels Near Me - Omaha, Nebraska

Expect terrible service from every Bruegger's that you go to. This location is no different. Fire food, terrible service. The risk is yours.

asked for extra cream cheese on both sandwiches, the gal taking the order repeated it back to me and then we received no cream cheese on either after waiting half an hour to have our order taken. read more

What a joke. Sandwich the equivalent of one piece of deli meat (less than an ounce), one piece of cheese and was $5.29 plus tax. Charged for egg when there was none on sandwich. Huge rip off!!! read more

Bruegger's Bagels - Where is the sandwich part? - Bagels Near Me - Omaha, Nebraska

This has got to be the slowest place in the world for food....seriously the worse wait for mediocre food

Always great bagels and coffee. Smoked salmon on an asiago bagel is to die for. This is a must stop for me when I am on th is side of town. Much better service than other bagel places. The staff is very friendly and good at what they do. read more

After a bad experience at the other location in Omaha, I decided to give the 114th St location a chance, and a second chance for Brueggers. It was quite the exact opposite of what I experienced the other day. When I walked in, again, there was a counter person making someones bagel, but looked up at me this time with a smile on her face and told me she'd be right with me as soon as she was done. Talk about awesome!! I'm big on customer service, and this lady made my day with her positive attitude. I tried the other guys, and Brueggers truly does have the biggest best bagels in Omaha. It will be a little more of a drive for me, but well worth it from a customer service standpoint. Thanks for renewing my faith in you Brueggers, your service at the 114th location did you proud. read more

I've been coming here for years and the quality of food keeps getting worse. The staff continue to get more and more lazy and most have a "not my job" attitude towards everything. It's sad because this used to be a good spot for bagels. Don't go here. You would have a better breakfast at McDonalds. read more

I will start by saying the Bruegger's is where my now husband and I had our first date so it will always hold a special place in my heart. The bagels here are made fresh daily and are so delicious! The service is always speedy and friendly! There's something for everyone whether it's a breakfast sandwich you're craving, a savory bagel with cream cheese, a delicious sandwich for lunch or a hearty salad. I love all the different bagel and cream cheese choices. However, I do wish they had more options for coffee. I highly recommend getting your bagel toasted with cream cheese, really sets it over the top! read more

I'm a huge fan of all Bruegger's Bagels joints, but this one really stands out for me! The staff here is always very friendly and very accommodating. My favorite thing here is the Herby Turkey sandwich on a sun dried tomato bagel... by far the best sandwich out there! The sun dried tomato spread and herb cream cheese on the sandwich are absolutely amazing! Great food, friendly staff... this Bruegger's has it all! read more

Not too big of a fan. I tried their primo pesto chicken panini...it was totally drenched in fat that the bread got soggy quick...I ended up picking out the bread and just ate the chicken with the red peppers....the chicken itself was nice and juicy though. A sandwich, a bag of chip and a bottle of juice came out to be $12.35..quite a pricy lunch...the staff were pretty helpful...3 stars total read more

Had Bruegger's Bagels the other day at work and the bagels were quite good. They were flavorful and the cream cheese was even better. I would recommend the garlic herb and maybe the strawberry. read more

Good bagels that are really filling!!! Yummy read more

BEST BAGELS IN OMAHA!! Puts Panera to shame. Bagels are made fresh every single day. Service is exceptional. They don't "chince" you on the cream cheese either. They put it on thick which makes it even better. read more

The best bagel chain in Omaha. This one happens to be convenient to the Dodge St. commute, so that's nice.

The egg and cheese bagels come with pre made eggs. By pre made I mean they cook it before hand and keep it in a hot bin. Uggg the bagel tasted....horrible. I wish they would make it fresh. And to top it off, my coffee was cold! Unfortunately, this was not a great breakfast experience. read more

I don't get it. I constantly tell my wife to find a new bagels place as there are so many places better than Bruegger's. Instead, she continues to support Bruegger's and I end up having to continue going there week after week. Not once have I ever gone in to Bruegger's and had them have everything I wanted (this is just like 2 different types of bagels, not like we have some huge order) and/or have enough staff working so that I'm not there for 3minutes or longer. Seriously, every single time I have gone there the wait has been 20 minutes or more (being generous here) and they have ALWAYS been out of something. I've gone at all times in the morning and on different days but this is always what happens. I feel like I'm taking crazy pills with the fact that the wife continues to want to go here, knowing exactly what is going to happen. This is my first ever Yelp review and I never thought I'd make one but I truly despise Bruegger's Bagels. I never thought a bagel place would be my number one enemy in life but here we are. UPDATE: Despite me continuing to try to persuade my wife to go to other places, she has still remained loyal to bruegger's for some absurd reason that I'll never be able to understand. That may change though finally today after she waited in line for over 30 minutes and then found out they were literally out of plain bagels and strawberry cream cheese at 10:00 AM. Seriously. No plain bagels and strawberry cream cheese at 10:00 AM. I am hopeful that now that she has gone through this ridiculousness herself that she will finally join me in going to any of the other numerous spots to get bagels in town instead of one that has a 100% success rate of screwing up in some way or form. I hope others join us as well too because until then they know they don't have to change a thing as people like my wife will continue to come back. God I can't believe I've left two Yelp Reviews in my life now and both were over this awful bagel company but man oh man there is just nothing that irks me more than a company that has no regard or care for your time and will never do anything to change. read more

I love bagels so of course I love Bruegger's! I only get bagels so I can't tell you if their other food is good or not but the bagels are always a winner! They open early enough for me to go before work. Their coffee is always good too! read more

LOVE Bruegger's! Everything is so fresh and the employees are wonderful! So glad there's a good bagel place nearby!