Awesome place great selection of cigars amazing people to hang out with!…read more Ox Recommend you check it out

My first visit but won't be the last. Such a smooth relaxing experience. Cigar bars are a safe…read moreplace for me and this one will be a regular.

HORRIBLE EXPERIENCE. We walked in this cigar shop and a man around 30 or 40 in sweatpants, Adidas…read moreslides and dirty socks comes downstairs. The first red flag was noticing that the cigars are not humidified! There is a front door and then you walk into another door where the the cigars are. The second door is wide open, and not properly humidified. The man asked if we were veterans and we told him both of us were. The policy posted was 20% for veterans. He looked at us and said "I'll make it 50% off for you two!". We asked him about 3 or 4 cigars and ended up getting two of them. We went to put them back in their box and he says "I'll do it!". As if we couldn't figure it out for ourselves. He was rude to other customers that came in after us as well as some people that were just sitting outside at the patio table. We go to check out and ask if he needs to see our military ID and he says no and something about trusting veterans and their honesty. He tells us the total is 29.70. Which is much more than it should be with the 50% off he promised. I tip $5 because he was helpful finding a specific flavor. We noticed the price was way off but didn't say anything and let it go. We go across the street to Havana '59 to smoke and the cigars are COMPLETELY dried out. We had to order from the restaurant which were accurately priced and humidified. After dinner we walked back across to Richmond Cigar Factory and politely ask the man for a refund. We show him the dried out cigar, and slightly bent it to demonstrate how dried out it was and it ended up snapping in half. He says he can't refund us. We ask for a refund on the other unbroken one and bring up the fact that he lied about giving us a military discount. He tries to cover up his lie by saying he meant to say he was trying to "convince the owner to do 50% discount for vets", when he CLEARLY stated he would give us 50% off. He continued to argue with us about getting a refund. He told us that he's going to call the cops because "a lot of cops smoke cigars and can agree that they are good cigars". We tell him that's insane and then says we can just call the cops and then deal with it "in the courts". He walks away and goes behind the register and we follow him to the counter thinking he's about to refund us and he tells us to go to the other side of the store near the door. He comes back around with nothing and then starts looking out the windows for a person that may potentially come inside the store to "ask them for their unbiased opinion" on what a ideal moisture content of a cigar should be. He walks outside and we follow as well taking a seat at the patio table. Eventually a couple approaches the shop and he asks them if they're knowledgeable about cigars. The guy says he knows a little bit, and we explain the situation on how the cigars are complete garbage and how the seller won't give us a refund. I pick up the cigar that is snapped in half and show them how it crumbles. The couple walks away after noticing this store and seller are not worth lies and dried out, over priced cigars. The seller gets irritated and he goes back inside grabs a random twenty dollar bill and I ask him for the remaining $9.70 he owes me for the other one we couldn't smoke. He goes inside again and then slams the door and locks it. You are better off going to your local park, snapping a branch off a pine tree and smoking that. Anywhere but here!

I don't even know where to begin. From the over priced dried out cigars, to the shop keeper being…read moreso disrespectful that he jumped in my face with his hands waving around my head asking me in a yelling tone "What do you want!" He charged my friend and I 18 bucks per cigar, when asked why he told us to "Look around!" Referring to the location. I have lived in Richmond for 13 yrs, and I have never spent 18 bucks on a fat bottom Betty. When asked if hd could cut said 18 dollar cigar so that I could take it with me. He refused initially, then took it to the back and lopped it off with a box cutter. Tearing the cigar into pieces. I asked why he would do such a thing he simply stated "You wanted it cut right?" If someone is willing to get into your personal space because they know that they are wrong, and overprice your cigars go the opposite way!!! I want to believe that the owner is way more pleasant and kind. I want to believe that we can as POC support this POC owned business. However....that Saturday was both scaring and bewildering. At the behavior of the shop keeper, the prices, and my overall experience there.

best restaurant in shockhoe bottom! I've been to Havana 59…read moremany times (mojitos are my fav) and have always had a great experience- tonight was no different! Only this time, my server, Simi, was so exceptional that she inspired me to finally write a review. I was impressed with her ability to balance tables while giving each guest her individual attention. I always order the delicious Cuban nachos (rlly good vegetarian option if you specify no meat!) and of course a couple mojitos. And sit by the open window if it's a nice day!

Perfect location in Shockoe Bottom. For the most part the food was fine. Black beans from a can and…read moreinstant rice was pretty obviously part of the "Habana Experience". It really is OK to season these things as well. It was particularly jarring as the rest of the food was fine. Anastasia was attentive and fun on a busy, beautiful Saturday evening in March. We were there for over three hours before a concert and we never felt driven off. A good thing, that. Just do a little something more with the beans and rice. Your abuela would want you to.

Went here looking for a place to smoke cigars, hang out and watch some March Madness. It had some…read moredecent reviews so we trusted them. Got to Mona's and found a good spot. We had cigars but bought more. The cigar collection was anemic, but we were not bothered by that because we came prepared. It filled up pretty quickly around 8 because a DJ showed up. So it went from a cool and chill place to CLUB RICHMOND pretty quickly. We enjoyed the best of both worlds...cigar bar by day/nightclub by night. The food was above average for bar food. The drinks were solid. The staff was cool but slammed by guests. And the patrons were very friendly. We enjoyed it so much that we went back a week later. If you are near Richmond and want some place to have a cigar and a good time- this place is with the trip.

Decided to visit this with some girlfriends on a Saturday night. Free parking available in the…read moreneighboring lots. The drinks were reasonably priced. Cocktails: Pineapple Upside Down 3/5 Crown Paradise 4/5 Strawberry hookah 4/5 DJ 4/5 Service 3 Hookah and cigars are available for purchase. The space is large with plenty of seating. majority of the seating was showing reserved but my group of 4 was seated pretty quickly without an issue. We arrived around 8:45 and it wasn't crowded. The crowd arrived around 11:30ish. Limited patio seating is also available on first come, first serve basis. Our waitress was friendly but the service was ridiculously slow. Only 2 waitresses were available for a crowd of people.I watched our waitress make the drinks, serve the drinks, change the hookah coals and serve food. Management needs to hire more staff asap.

Lions Den was a super cute cigar lounge-- definitely giving grown and sexy vibes! It's the perfect…read morespot for the 35 and up crowd. The live music set the tone, and the cocktails were on point, and so was the service. Great atmosphere, good crowd, and an overall chill, classy experience. I took my mom and she loved it, I'll definitely be back!

This spot has a really cool vibe. I'm not a cigar smoker, so the smoke isn't something I personally…read morecare for, which means it's not a place I'd frequent. That said, the ambiance and décor were great, and the waitress was very nice. The kitchen was closed when I visited, so I didn't get to try the food, but the gin and tonic was excellent.

Had dinner reservations at 640PM Seated immediately…read more. Rooms historic tobacco building with a HUGE CHANDIER Began with meatballs AL Forno Both had Filet Mignon ...cooked to perfection Desser was awesome Tobacco Company Cheesecake!!! 7 year old had chicken Tenders Sam our waitress was very helpful & attentive Reccommend

We had a great time!! The DJ on Friday 8/15 was incredible!!!!! She made the whole night. The…read morebartenders were also great and fast service. What was the DJ's name?

I stopped by this place after looking it up on Yelp, it looked pretty classy inside with leather…read morechairs & couches and well displayed cigars. From entering the store to the time I left several hours later this place didn't disappoint. Faris took care of me, from picking out a good smoke to great conversation. The store itself is welcoming and very chic + classy inside. It sets the standard for what a cigar lounge should look like. If you in the Richmond area i highly recommend stopping buy if you enjoy good cigars and a pleasant environment to be in. BTW, This place is located at a mall behind PF Changs. P.S. they also sell tobacco, and allow you to smoke pipes inside, super cool! Enjoy! @kaliking806 #ViBN We are ENERGY!

Stopped in today because we were in the area and once again had a great experience. My husband left…read moregrinning ear to ear and I got to get some Christmas stuff out of the way.

Unexpected enjoyment... I decided to give myself a day off from cooking for myself and try a…read morerestaurant that I was told was pretty authentic. I arrived with an open mind and was greeted with politeness and escorted to my table. My waiter was very knowledgeable and personable. I did the 3 course meal. Salad, pasta and entree. Salad was very fresh and you could taste it. The pasta course was gnocchi...fresh pasta with fresh tomato sauce. The entree was fettuccini with duck, super rich and filling. I finished my meal with a tiramisu and coffee. I think it was a perfect ending of a great meal. I would definitely recommend

Had a great experience at La Grotta. I ordered the quail and they let me know up front it would…read moretake a little longer, which I appreciated. While I was waiting, the owner actually brought out a complimentary plate of pasta with three ravioli and some fettuccine--both were unreal. The ricotta ravioli (not pictured) is honestly some of the best I've ever had. The quail was definitely worth the wait too--really well cooked and super flavorful. I'm in town from Texas for work and this is 100% a spot I'll be coming back to every time I'm in Richmond.

Nice store wide walk in humidor! Great customer service.. knowledgeable about what was in stock.read more

Very Helpful staff. They also just let me look without bugging me about what I know and what I…read moredon't know. Decent prices and great choices.

I had heard about this cute lounge through IG. It was a quick ride from our hotel to the Church…read morearea. Staff were so fantastic especially the amazing hostess! She knows how to take care of her customers. We appreciated all her efforts. Our server was also great by constantly checking on us. The drinks and food were the stars of the show at this super cute Tiki themed lounge. The menus gives the "alcohol" content, beware those cocktails pack a "punch"

Had a wonderful experience at The Emerald Lounges Holiday Pop- Up bar "Sippin Santa"! If you ever…read morewondered what Christmas would be like on an island look no further because Sippin Santa brings those vibes to RVA. The ambiance here was amazing from the lights, the decor and cozy seating. Had a lovely time talking and enjoying the scenery. We ordered the Coco Ho Ho Ho and the Hot Grog, the Coco Ho Ho Ho was delicious, it had the perfect balance of sweetness with a slight tang. The Hot Grog was our least favorite, we expected a more thicker beverage based on the description but it was more liquidy. Overall, I would definitely give this place a shot if you're wanting to try out one of the Pop ups. They did release reservations earlier in the month but pro-tip some cancelations may pop up so make sure to check it out before hand! (Thats how we got ours).