we were looking for a new vet in monkey junction after having some issues with communication with…read moreour old vet, and pine valley has been GREAT! we have two cats (one sweet, one spicy) and a goofy, wiggly puppy, and were so grateful to find a vet that is so warm and caring for each of them. we also appreciated how organized they are and that they check in after appointments. really clean and neat as a bonus.

I brought my 16 year old cat in a few months ago for fluid retention. They told me she had…read morelymphoma, and that she maybe had 48 hours to live. They gave me no treatment options and basically tried to get me to put her down even though her mood and appetite was totally normal. They gave me steroids to keep her comfortable and told me to expect her to pass soon. The entire time the staff was giggling amongst each other very loudly in the back while I was sobbing my heart out alone in the exam room. Absolutely horrible bedside manner from these chicks. I brought her home and she did not get worse and when I called them back for more steroids they never responded to me. They only got back to me when the AMAZING staff at Paws & Claws called them for her charts, and they didn't even call me back, they sent me a text. Insanely unprofessional. My cat is doing great. She has had fluid drained at Paws and Claws three times, and now she is doing amazing. She has not filled back up with fluid and is doing great on CBD and mushroom supplements. Don't come here, I can't imagine how many animals they have put down because they are either incompetent, lazy, or a sick combination of both. My cat is my best friend and I would do anything for her, including putting her down if it was her time, but it's clearly not. Months later and she is still thriving. Stay away from this awful vet!! I have heard they do this often and have talked to others who had horrible experiences with these heartless monsters :) wish I could give zero stars!

Dr T took a lipoma out of my little girl today and did her dental cleaning I really like the staff…read moreand Dr's here. They never rush you and answer all your questions. They took good care of her today and she's resting nicely now. Theyrvproces are way better than previous vet.

I recently had to put down my sweet Lucy because of heart failure. This was the hardest thing that…read moreever I've had to do it was me and her only for 14 years. The pain was incredible and without the support of the Vet and nurses I really don't think I would of made it. I recently lost my 37 year old son and I will never get over the pain of losing my son. Thank you too all the staff you are truly incredible and I will never forget the help and support you gave me to get threw holding my Lucy and feel her last heartbeat it is something I will always cherish, I know you all are God sent. Thank you so much for your kindness, and your sincere compassion and comfort I truly don't know how I would of gotten through this without you. Thank you from the bottom of my heart thank you.

We have 2 mini Schnauzers that bark non stop, I was very impressed that an employee put us in a…read moreroom to calm us & everyone in the waiting room. We have seen both Dr's & both were great with each dog. We have transferred our dogs care to Lanvale Veterinary Clinic.

My fur baby, Paddington, was cared for by an understanding, caring staff. I really appreciated the…read morekindness and consideration of the treatment team that included Dr. Fredericks, Emmery, Melanie, and Michaela and Vanessa. I will admit that Paddington can be a handful, but he was welcomed by the team. In speaking with Michaela prior to the actual appointment, I felt confident that Paddington and I would have a pleasant experience at Lanvale. So on the day of the appointment, Vanessa greeted us with a smile; Melanie let Paddington know that he was entitled to his feelings. Paddington soon responded with calm as he listened to her. Emmery also had a calming effect on Paddington during the consultation. I was so impressed. It really warmed my heart to hear Dr. Fredericks not judge Paddington based on a stress response. He believed Paddington was a "good boy." And he is! I may be biased since I am his mommy, but I love my dog enough to find him the right team to treat his needs. I believe I have done just that by taking Paddington to Lanvale Animal Hospital. Thank you so much for giving him (and me) a chance!

We've been taking our dogs to Myrtle Grove since we moved to NC five years ago. They are wonderful…read more It is super easy to make an appointment (online even, which is a plus). Very responsive and fast when you call/email with any issues. When we first moved, we had two dogs who were very old. Both of them died last year. Myrtle Grove was SO caring and kind during those losses. Then we adopted our current dog, who is a Covid pup and has all kinds of trauma and anxiety issues and is just generally a LOT. Again, Myrtle Grove has been amazing helping us with her. We put a ton of time and care into our dogs and I feel like Myrtle Grove really supports us, and despite the fact that they have a lot of clients, I feel like they know who we are. They remember things about our dog, and they are just so kind. You can always expect them to call you at home after an issue checking up on you pet, sometimes even multiple times. The team is super knowledgeable, I trust them completely. They will always give lots of recommendations but I have never felt any pressure to spend more than we feel comfortable with. We have on occasion seen all the docs, but our main doc who we see consistently is Dr. Rebecca Cozart. She is the best vet we have ever had, by far. We are so thankful for her knowledge and her patience with our Emma. The tech who helps us at our visits is usually Abigail Baet, who is also amazing, kind, and patient. I feel really good about the care we get here, and I always recommend this office to our neighbors and friends. Price? They are probably not the cheapest vet you will find out there. But I have never once questioned the value.

In order to have an appointment you have To establish care it starts at $90+ and up at an hourly…read morerate plus fee for services. You should ask questions before going to this practice $$$ Can't tell what "fee for services " means - could be cleaning the exam room !?!?!

Great care by caring staff. Never a concern taking our pets here. Good solid advice for home care…read morealso and reassuring if more questions surface. Staff are kind and everyone seems to have a good sense of humor!

I've been taking my pets here for 26 years! Now I'm low income because my husband died. I called…read moreto take one of my cats in knowing I had a balance I needed to pay. Before I could tell that that I was going to pay, this mean, woman got on the line and told me to pay my bill and never come there again. It hurt me so badly. Thankfully my kitty got well with items I keep here. The receptionist was very nice and gave me a search for good vets and pet insurance. This makes me so sad.

My rescued fur babies have been playing there for over 6 years…read more They love running around and making new friends! The staff is friendly, awesome and we'll educated in dog behavior.

I must be a gluten for punishment! I took my dog back because I couldn't find another day care…read morenear Hampstead. I also made another mistake and bought a package. Since WagWay corporate took them over they have gone downhill. Just look at the green dog pool! Now they tried to charge me a full day when I alerted them to the problem by text, email and finally phone they say they're taking the half day out of my package. When asked if they would refund an unsatisfied customer the package with 7 visits left they said no. DO NOT USE THEM!!

We will never be back here again! We took our dog here 2 days ago for a full service (4 hour)…read morepackage & 6 hours later he came out with uneven hair not looking like what we had asked for! Also our dog was very lethargic & definitely not himself at all, we were to the point of taking him to his vets office to be checked, but he's finally getting back to normal (we figured he was under a lot of stress being there)! The owner is very rude, has no patience, yells at the animals, constantly cusses, has her under age son help with everything (but he is polite, respectful, knowledgeable, & hard working), she also blames the cuts & burns on our dog on allergies! We were scheduled to take our mini schnauzers there today but obviously didn't!

Best groomer our dog has ever had, reliable and always the best care for our pup. Our dog always…read morecomes home clean fluffy and very happy.

We are so happy we picked you to board our dog who has never been boarded and it's almost 13 years…read moreold. Love seeing the photos with you playing with him and doing stuff with him it really makes a difference definitely will recommend you to anyone especially people with senior dogs that really need some attention.

We toured the place a couple of months before booking our dogs. Nice place. I really liked how it…read morewas back off the main road and how the owners live next door. Dropped my dogs off to a lovey lady who allowed them to be dropped off early so we could make our flight. I feel that they were taken care of while they were there. Only bad experience was the lady at the front for pick up. She was rude and acted as if we were bothering her by asking how the dogs did during their visit. She was definitely lacking in the customer service area. Thought maybe she was just having a bad day then I read some other reviews, but maybe she is just a dog person and not a people person. If that's the case maybe she should stick to working in the back with the dogs. Would hate for one person to give the place a bad reputation.