Beware of predatory, bait and switch price listings! The listing I booked showed a price range of…read more$985-3,535 per week. Based on that, you would assume $3535 would be peak season pricing. That is not correct. I was told I'd be paying at least $4480+ taxes and fees. And I was not even booking during peak travel season! How is this kind of thing legal? I was then told my deposit was gone if I could not afford the inflated rate. I was also told I could not use my deposit toward another, more affordable rental. This was 24 hours after making the initial booking. I could understand if I canceled just before the trip, but we are a good 9 months out. I tried to work with them and find a solution that worked for both parties but they refused. I will be disputing the deposit with my credit card company.

We have stayed here for many years. My grandparents used them for rentals when I was growing up and…read morenow my family and I come here yearly. We absolutely love it. Friendly staff.

BEWARE! do not rent a home through them! If I could leave 0 stars I would. So incredibly…read moredisappointed and very sad that they take advantage the way they do. We booked a house 6 months is advance and bought the cancel anytime for any reason insurance for $900. We wanted to do an event at the property and after over a month of calling every day to get permission, they said no. Which is ok that we couldn't but we decided to change to a property that would allow it. When we cancelled we had to file a claim through the insurance. We were still over 3 months out! And they would not refund the full amount. It took over a month for the refund to come in which was half of what we paid. They robbed us!

This review pertains to the property "Dune Life," located at 214 Ocean Blvd East, Holden Beach, NC…read more Lesson learned - if you see an exterminator at your vacation rental at check-in time you should go the other way! We arrived at Dune Life at our 4pm check-in time to find an exterminator truck parked in the driveway. We were immediately concerned to see this, so my husband inquired with the gentleman on site to find out what was going on. He stated that they were there for routine spraying and it was completely safe for us and our pets. We took him at his word but thought it was rather odd that a rental company would allow an exterminator to come at the same time guests are about to check-in... unless of course they were aware of a problem. The home itself was lovely - recently updated, very spacious, and appeared clean on the surface. However, there was one major issue - ROACHES!! After our group unloaded and settled in for the week, including unpacking our nearly $500 grocery order, we started to notice these disgusting pests surfacing throughout the evening. Roaches were found crawling on the counters, cabinets, walls, floors, and even on the sofa! I've attached a few pictures showing what we experienced. We also found ants crawling on the counters, but we know this is a more common problem that we could have tolerated. Once we realized there was likely a roach infestation in the home, we contacted Proactive Vacations early Sunday morning via the afterhours emergency email and phone number. They were quick to respond to our call. We worked with one of their property coordinators who was very professional and did her best to handle the situation by relocating us to another available home. The two options they offered us were not the best. The home we ultimately went with (the better of the two) was not comparable to the home we rented (e.g. Duplex versus house; 1 master bedroom versus 3, etc.), and the condition of the property was fair at best. We did not report all the issues we found with the replacement home because why bother - there were no alternative pet-friendly, oceanfront homes available. As such, we settled for the sake of being able to continue our vacation without further disruption. We had driven 6 hours with two dogs and knew our last-minute options were likely limited. At least the replacement home did not have roaches. The whole ordeal of having to pack up and relocate to another home was extremely disruptive to our vacation and really left us feeling stressed, frustrated, and misled about the pest situation in the home we rented. Proactive Vacations did credit my credit card for the difference in price of the rentals (as they should have!) since the replacement home was smaller and less expensive than the home we rented. However, they never responded to my request for a partial refund, nor did they offer any compensation for the inconvenience and wasted time we experienced having to move to another property. Instead, they made sure to charge us for the one night we stayed in the roach infested home. A top-notch rental company who cares about their guests would have offered compensation without question. We are honest people who just wanted to enjoy a vacation that was interrupted due to no fault of our own. We were the only ones inconvenienced by this situation, yet we are stuck paying full price for a vacation rental that we didn't choose and was less than ideal for our needs. Despite this unfortunate experience with Proactive Vacations, we still love Holden Beach and will return again in the future. Next time, we won't be using this rental company.

Hard beds, no back porch, if want to grill out you have to walk two flights of stairs, and it takes…read morean act of God to figure out how to turn on a light in the kitchen/common room.

My husband and I reserved a 3 bedroom unit at Triton's Trumpet through Coastal Resort Sales and…read moreRentals. Our first surprise, the master suite had no closet for our use; the owner put a lock and sign on it saying Owner's Closet. We checked another bedroom and saw it was filled with all kinds of stuff that belonged to the owner, including blankets, sheets, towels, toys, etc There was only 1 closet available. We've rented vacation units before and saw closets with that kind of lock and sign on it but it was in the hallway. The owner of this unit had a lock and sign on the closet in the hallway too. I called Coastal Resort and was very disappointed in the manner they chose to handle the situation. It left us no other choice but to stay there all night because they claimed they couldn't contact the owner until morning. I told them the only acceptable solution would be to move us to another unit or refund our money. I got a Call the next morning saying the owner said there was a hook we could hang our clothes on, and they said the owner said she could send over instructions for the tvs that my husband couldn't get to work (my husband worked at QVC for 25 yrs., as a Quality Assurance Specialist, testing every kind of electrical device imaginable and never had a problem setting up something as simple as a tv). This was TOTALLY UNACCEPTABLE!!! We left the next day and found a beautiful unit at the Astoria vacation rental, so nice. It had everything Coastal Resorts didn't have with Triton's Trumpet (we stayed in a 2 bedroom unit yrs ago & it was more room in that unit than the 3 bedroom unit, and more modern, too). 201A unit even had an electric stove with coils, an antique to say the least. I haven't cooked on a stove like that in over 25 yrs and I didn't like it then. Needless to say I did a dispute with our CC company and I told my CC company I wanted every cent returned because we had a miserable night and our guests who had medical problems were not happy either. I don't usually do reviews but I don't want anyone to experience what we went through. I feel strongly that the owner of 201A Triton's Trumpet cares very little about guests who rent their unit and more about their own desires. There were also issues with the keys...we had to use 3 to get into the unit and they were not marked. Oh and how could I forget this, they had no loading carts to carry your things. The only thing Coastal Rentals would say about the closet situation is that it was in the owner's lease that they could put locks on the closets for their use. I got no reply to my question: How does your making things comfortable for the Owner help us with this terrible inconvenience we find ourselves in because of their gross negligence? I don't want anyone to go through this nightmare. Oh and by the way, the nice unit Astoria was rented via Shoreline Rentals and not only was the unit absolutely phenomenal but the staff were great!!!

Can't say enough about how disappointed we were with our stay at a Hobbs property in Holden Beach…read more The particulars are too lengthy, but the highlights are that they do not list things in their listings that would prevent people from renting if they knew. They left off a big one for us and just played dumb when we asked why it was never communicated. We also had issues with linens at the home they supply and they never resolved the issue. I called them 4 times. I finally gave up because it was turning the trip into something very negative S They just blamed the contractor they use to supply the linens and made no effort to confirm it was resolved. Worst of all is that I tried to post a negative review about the home we stayed in on their site and they prevented it from showing up on their site. (Once upon a Tide). We gave it one star due to our issues with Hobbs and also some other problems with the home. I have to say, this was probably my worst overall experience from renting from a vacation rental company that I have experienced in over 20 years of renting homes this way. I would advise you to stay away completely. We have had much better experiences with individual home owners and a few of the other rental agencies in that same area.

We truly like our little house but it needs some TLC! Hazel has been in a twisted situation…read morealready! The cleaning lady took a break! The towels were all left in a bag, last year they were placed hanging in the bathroom. The glass top table clearly hadn't been cleaned with Windex for possibly months if not longer. The toilet paper forget it we bring our own...the bushes need cutting back again to see to pull out in traffic. The stairs and wooden walkway are getting more than sketchy...we love Chuck. He haunts the house! Mildew or mold from Hazel? Lots of sneezing going on and stuffy noses...we think the air ducts perhaps? Crazy about our porch. Wish 10 days were an option! The beach is wonderful where we were located! Nobody across the street! Didn't see flying termites swallowing the tele this year! Yay! Till next year!Not fond of changing or stripping my own 3k sheets! We flew our big kites and fished and played with each other! It is possible to hear your neighbors and your neighbors hear you! Someone before us left sand in the tub...I like that retro tub like you wouldn't believe!

Great service! The young lady in the front office - Summer is so helpful, professional , and nice…read more I wish all companies could have a Summer working . Great place, beautiful view, agency has great service. Try Williamson for your vacation rental in Ocean Isle.

Unlike Sloan Realty, Williamson Realty was very gracious when we informed them of bugs we found in…read morea condo a few years ago. They offered to move us to another condo but the two available didn't meet our needs. They refunded us 1 days rent for our issues. Grade A company.

This home truly matches the description "Southern Charm". We had a group of 12 and had the most…read moreenjoyable experience. Fran was a great host and you can't beat the amenities and the location. Each bedroom had its own bathroom...wow! We plan to return next year for sure!

From the owner: We are an exclusive 16 bedroom oceanfront vacation property located on Holden Beach in North…read moreCarolina. An oceanfront property with over 8300 sq/ft of luxury! 16 bedrooms and 16 1/2 baths. Pools and a game room for the sport enthusiast! Weddings, family reunions, events can be held at the home. Contact us for more information at 910-690-4102. Thank you for visiting us!