Do NOT use as an emergency dentist even though they claim to be. I got a fast appointment, but have…read morebeen in excruciating pain for three days. Almost $400 later, and all I have is X-rays and an antibiotic which will not give me any relief NOW. I couldn't understand or listen to all the further appointments and implants vs dentures stuff he was trying to sell me on because I can barely talk through the pain. If you refuse to treat pain, DO NOT advertise as an emergency dentist. I was crying in the office and told to take ibuprofen and Tylenol.

The care was professional, but it would've been helpful to hear an explanation of what was being…read moredone; the only communication was, raise your hand to stop. I had to glean from the conversation between the Dr Hedstrom and Dental Assistant Debora, what was taking place.

In 1997 I had a bridge put in my mouth at another dentist and it lasted forever. Never a problem…read more I move to Massachusetts and my Modern Dentistry hygienist suddenly tells me the bridge is loose. I found that odd because it didn't appear to be as I brush and floss regularly. Time and time again she and the dentist kept telling me it's loose, but I'm not seeing or feeling that at all. I finally cave in and have the bridge replaced. Not even 3 months later the new bridge pops loose!!! Falls right out of my mouth!! I set up an appointment and they fix it...then they charge me $100!!!!!!!! Out of pure principle I refused pay the invoice so they send my account to collections. UPDATE: The bridge fell out AGAIN!!!! Second time! Their level of incompetence is astounding.

Terrible Service. Don't answer calls. Hurt your gums. Poke teeth. Receptionists are not good,read more

Caring dental professionals with expertise at all levels -- from hygiene to implants. Highest…read morerecommendation.

I went here for a tooth that was crumbling and a tooth that already had a missing filling with the…read moreintention that he could fill the missing filling at the same time as he could fix the tooth that was breaking off in chunks. First: I thought it was a little weird they have you wear a blindfold for the actual sedation, but I thought it was just supposed to help the atmosphere or whatever. It would up being so you don't see the needle. The told me I would be out of it when I was being injected with any needles and wouldn't remember it because of the oral sedation, but unfortunately it's the only part I remember and I screamed because it was so painful. They should have warned me up front honestly about this, but they didn't do now I'm warning you. Secondly, I asked them to make sure to please use a stitch since we were removing a molar and I have poor wound healing. They said they would but when I woke up said they said they were unable to because my mouth was too small? What? I had my wisdom teeth out with stitches applied and there was NO issue there. Because they didn't use a stitch, I suffered a dry socket. It was painful but when I went back they didn't really even look and they were entirely dismissive. It took an additional two months to heal and the additional filling they did fell out. Because the work they did was so bad, I called them up and told them I wasn't comfortable getting my cleaning there and to cancel it and refund that portion of my bill. They tried REALLY hard to get me to reschedule but I have no intention of going back there. They refuse to refund the cleaning they didn't give me however. So basically I have no filling, took FOREVER and was super painful to heal my pulled tooth because bad technique- and no. I wouldn't recommend.

Been going here with other doctor that retired for30 years. Had issue I wanted to discuss with…read morecurrent doctor and then would make appointment to return. Staff said no way. Can't see doctor without appointment. Nice going. You just lost customer and referrals

First visit yesterday to Innovate Dental in Shrewsbury. So impressed. Friendly professional…read morestaff, welcoming office, more of a soothing spa vibe than a dental office. Highly recommend hygienist Chrissy. Definitely the best of the best. Actually looking forward to my next visit in 6 months!

All kids hate the dentist.. Not mine. Dr Savas, is the expert in teeth.. His staff is amazing, and…read morehe has the state of the art technology,. he is very particular in eveything he does... and now I don't have to dread taking the kids.

From the owner: Where do families in Worcester go for excellent dental care? The answer is that they come to…read moreWorcester Dental Arts, where our dentists have been treating smiles for generations. Some people simply visit us every six months for checkups and cleanings. Others turn to us to help them restore their damaged or missing teeth with lifelike crowns and bridges. And still others may come to our office asking about veneers and other treatments that help them achieve more beautiful, confident grins. Need a conveniently located dental office that offers comprehensive care at an affordable price? We’re more than happy to help. Give Worcester Dental Arts a call today to set up an appointment!

Was referred to the office by a friend that has the same insurance. Not a fan of the dentist and…read morehad horrible experiences with a dentist in Rutland and even worse experience with one in Holden. Had a few teeth that needed addressing (put off going because of the last visit and horrible treatment at another office). From the first person I spoke to when making the appointment, to the dental hygienist and finally to the dentists - this office is like no other. Everyone (and I mean everyone) is so nice, compassionate and caring. Ended up with four filling replacements and Dr. Nutter took care of them in one visit. This is the first time that I can recall having multiple teeth worked on and having NO pain. I am so thankful for being referred here and I actually look forward to my next appointment (something I never thought I would say).

I went to this practice for the first time last night. I had been having tooth pain for sometime…read moreand with 2 young children at home I was having trouble scheduling a dentist appointment. They were so accommodating with my schedule and in an hours time they had taken x rays, fixed my cracked filling and I was back home with my family. The entire staff was friendly and made me fell at easy. I booked my next cleaning there and my husband called today to switch to their practice. I can not recommend them enough!

Scammers. Knock you out ,and you have more done of low quality work, half which wasn't necessary…read more Poor work, had to have many redone. Run to someone else!

I've had a great experience on all of my visits here, most recently working with Abby and Nadia!…read moreEveryone is incredibly nice, and they always go the extra step to explain what they're doing as they work with you. Thank you!

Finally brought my 4 1/2 year old and 21 month old to their first dental appointments and made one…read morefor myself and my husband, too. Dr Tau was awesome with my kids (no screaming or crying) and she is gentle (as a dentist can be) and uses words the kids can understand and not be scared of. I went to get a cavity filled by Dr. T yesterday, and he was great too! I have had many fillings in my life, but this is the first one where I can actually bite down normally after the Novocaine wore off. The staff is also wicked friendly. Highly recommended!!!

AWFUL communication. My son had an appointment for caps, the reminder text message says 815, I live…read morean hour away. They call me at 7 am because the appointment, unknown to myself because the text says 815, his appointment had started. I tell them I can hop in the car and come now, and they tell me they cant. My husband took the day off, I rearranged everyone's schedule, for them to cancel on us and give no other options. I do NOT recommend them to anyone. Unless you live 5 minutes down the road. There are other good pediatric dentist in the area, dont waste your time because they will waste yours.

I can not say enough good things about everyone at Union. I wish i had found them 10 years ago, I…read morewould have had all my teeth. I am 57 years old and on Mass heath because of a back injury. Most of the time dentist treat you badly, they pull the teeth that bother u and send you on the way. This time i was looking for a new dentist to just take all my teeth, I was just so fed up, Union fixed all my teeth. Everyone from the minute you walk in to the dentist take such good care, i dont mind going., they are kind and always on time.

Anyone reading this, I have a feel good wholesome story to share in concerns to Union Dental in…read moreShrewsbury! I-like many, during the pandemic skipped out on dental visits and hunkered down. So until today I haven't seen a dentist since February 2020 and with my problematic dental history that was a mistake. An old filling from a different dentist popped out and it turned into a hot tooth leaving me in a lot of pain. Now I know it was only by chance, but of all the dentists I called, Union Dental Shrewsbury had the soonest appointment available and there I went. They have an easy online form to fill out so you don't have to sit and fill out a bunch of paperwork there. The receptionist was friendly and welcoming, the place was clean and still taking COVID guidelines seriously. Unfortunately I'm an unintentional difficult dental patient, I tend to require an extra dose of numbing and additionally it usually takes a little bit longer for the numbing to set in for me than others. Today's visit for whatever reason, this particular tooth was a very hot tooth and despite double doses in more nerves the tooth remained active and angry even after half an hour. It was looking like the filling would have to be rescheduled and not once did my dentist Mrs Kim nor did her assistant (hate myself for forgetting her name!) make me feel like a burden at any point. I was a bit embarrassed about it but both were very comforting, attentive and taking it in good stride. I understand business is business and they have other people in need they have to attend to so I was fully accepting that Id be going home still with pain. I could tell Mrs.Kim was stressed from that and really didn't want to do that to me (wouldn't be her fault!) but she didn't give up. Whomever had an appointment after myself was an extremely good Samaritan I wish I could thank personally-- because they willingly let go of their appointment so that Mrs. Kim could try again to work with my ridiculous tooth. Thanks to this Samaritan and this team my tooth eventually chilled the hell out (after a full hour....) and I was able to get the filling. I do feel like most dental businesses (and I honestly wouldn't blame them) would definitely not have attempted to reschedule the next person---to help a Masshealth patient no less. They went above and beyond and not once did they show any irritation towards me and were purely kind and dedicated. I was seeing a different dentist before who couldn't get me sooner but the bedside manner is like night and day and I'll be completely switching to Shrewsbury Union Dental. In my whole life this was the best experience I've had at a dentist- even if the next patient had refused to give up their appointment. Now I feel the need to pay it forward some how!

I have been going for years. They are always professional and so friendly. I love my hygienist,…read moreKim. Joanne​

In promptly at 8am, out 45 minutes later. Had a cleaning with x-rays and no complicating tooth…read moreproblems. Saw the dentist, and 5 minutes later walked out. Done with the dentist for another 6months!