Agent took time to review my policies and had fun photos in the office. I also worked with Maria and she is very helpful. read more

Bryan Ross - State Farm Insurance Agent - Family That Matters Most! - Home & Rental Insurance Near Me - Chandler, Arizona

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Maria helped me out with my auto insurance needs and was a total class act. State Farm still has that small family office vibe. Peace

Erin was immediately responsive to our insurance needs. Unfortunately I cant say the same with our first two attempts outside of this office. Further more her follow up and guidance was confident building in our decisions. Well done and thank you Tom read more

not work with customer satisfaction and not explain well what is covered under insurance. Not looking for the best to the client

I just put in a request to State Farm to transfer all of my policies away from this office. The staff was exceptionally negative, unhelpful, and hardheaded. They refused to put me through to Bryan - my agent - when I wanted to speak directly to him. Frankly, if any agent is raking in thousands of dollars a month in premiums from me, I'd like to be able to talk to them if the office staff is unable to field my question. Now that I think of it, I have been a client of this office for many years and am pretty sure I have never actually gotten to talk with Bryan, though I have asked multiple times to talk to him. I was able to talk directly to a State Farm agent in 30 seconds when I contacted my the new office. No fuss, no arguing, no hostility. read more

Maria is the one who's been helping me with my claim and it's been so confusing because I have a daughter driving and we have two cars. Maria was able to help me with the best plan with the best coverage and I am so happy with the service I've been given, and I recommend State Farm to anybody and everyone I know read more

By far one of the best experiences I've ever had in customer service when it comes to insurance services. It doesn't matter who from the team I get on the phone, I am guaranteed to have my questions answered and the right product/policy recommended. Definitely a one stop shop for all your insurance needs! Bryan and Erin were phenomenal today and will have a customer for life as long as the service stays top notch as it has been for the last 5 years! Thank you again! read more

Maria Valenzuela was great and helpful. I highly recommend her branch location!!!!!!!!!

So I have had State Farm for more than 40 years. I thought they were a good company, until I tried to get them to pay a claim for water damage on my house in AZ. The examiner, Katie Esparza, decided with no evidence that it was long term damage, they would not pay! I have paid thousands of dollars to State Farm and when I needed them they were not there! Also no matter how nice your agent is, he cannot help you, because the claims department is completely separate! You are on your own! If you get an incompetent lying examiner, like I did, you are screwed! read more

Over the 40 years I have needed car, home owner's, rental, personal property or any other insurance, I have utilized many of the reputable companies around. USAA, American Family, Geico, to name a few. In this digital era, it is very easy to feel like "just a number" when interacting with insurance agencies. That was how I felt until finding Bryan Ross & State Farm. His team is beyond exceptional. They answer the phone every single time and are friendly, helpful and extremely knowledgeable. Nobody wants to pay for insurance, but when an incident happens and you need insurance, this should be your one stop shop. And the icing on the cake is their rates! We pay less money for more coverage than any other agency we've ever worked with. I would highly recommend Bryan and his team for all your insurance needs. read more

Rachelle is one of the best agents I have worked wit! Professional and easy work wit! Highly recommend if one is looking for insurance agen!

Bryan's office is so nice and the staff are so friendly and professional. I can't imagine going anywhere else for my insurance they take the time to answer all of my questions and explain everything. read more

New client to this agency. Brandon Sheriff came highly recommended and lived up to his reputation. Spent most of the day answering all my questions thoroughly and patiently. Very happy with the attention and prompt answers. Great job! Ben S. read more

This place is awesome ! Recently moved from CA and they've helped my family and I with every step possible in transferring insurance for our cars and properties. Maria is awesome at what she does and does it quickly and efficiently . She has an answer for everything and is so sweet . read more

Brandon Sheriff was very efficient in finding the best deal for home and auto. He beat three other quotes from other insurance agencies with premium coverage! I am very happy with the deal I got and his performance is more than 5 Stars ! Thank you ! read more

This review also relates to the entire company. I called State Farm (number on back of card) after a wreck, to file a claim. I had to talk with five different people for a single claim. Two of them gave me conflicting information, and three of them didn't know what they were doing. When I asked if they would contact the tow company to pay (I had road side assistance), I was told by State Farm to call the tow company myself, and tell them to bill State Farm. Apparently, State Farm wants its customers to do their accounts receivable. I had to pay for the tow myself, and send bill to State Farm. read more