Professional, prompt. Communication throughout the process was very good…read more The technician we had was Blade and he did an excellent job. We had our bathroom shower and floor cleaned, regrouted and sealed. We are very pleased with their work. He also cleaned and sealed our granite countertops and backsplash.

Mike and crew did a fantastic job on refinishing the grout work in our master bath. This included…read moreour tiled shower, bathroom floor and ledges around our sinks and tub areas. The work is flawless and I wouldn't hesitate to hire Sir Grout for future projects.

I had them install a backsplash for me and clean/re color the grout in my bathroom tile. Excellent…read morepricing backed up by outstanding service. They did the project while we were at work. We returned to the house as clean as we had left it. Very pleased with this company and their service.

I highly recommend Grout Guys. They were polite, prompt, thorough and professional. My master…read morebathroom shower grout was in bad shape (dark moldy lines, bad caulking, gross...). By the time Chris was done, it looked new. Great prices, too. Thanks, Grout Guys!

Grout medic came out to reseal and caulk our 10 year old master bath. Very happy with the entire…read moreprocess. Tim and Parker arrived promptly at 8am as promised. A rarity when it comes to contractors. They thoroughly explained the procedure, consulted for opinion during the process and matched the tile grout perfectly. Cleaned up throughly afterwards as well. Highly recommend.

I hired this company based on my realtor's recommendation. I wish I had read the reviews prior to…read morehiring them. They do not like small jobs (minimum job cost $500) and will try to upsell the bigger job more than once. Unfortunately, the grout was more mismatched than discussed. (The house is 1.5 years old and I didn't need the entire bathroom floor cleaned and resealed--just one cracked tile and 2 feet of linear grout). I was NEVER informed that the grout would be ALMOND color next to light gray. What was discussed was that they had a close, but not EXACT match. Technician ASSURED me this was an "easy 15 minute fix" and he would make it right. The manager RE-PROPOSED the bigger, more expensive job ONCE AGAIN. Sad that this company would rather have a negative customer review than make things right, as was promised by their worker.

We are in Holly Springs. Neighbors recommended Carolinas Grout Pros and I'm so glad I went with…read morethem. They did an EXCELLENT job making my grout better than new (seriously, because when it was new the builder let people walk on it with shoes that had clay in it so we thought it was permanently stained a slight orangish color). Now it is a beautiful off-white. From start to finish these guys did a great job, they provided a quote right away, they use a great system to share and approve quotes, they provide text reminders and then Michael was punctual, did a great job cleaning up and was a pleasure to have around while getting the work done. Highly recommend.

From the owner: Tile and grout cleaning, regrouting, recaulking, repair. Specializing in tile shower cleaning,…read moresealing, repair and full replacement.

Great experience with this family owned business ! They did a great job and were super…read moreknowledgeable. I would definitely recommend !

From the owner: The Grout Doctor® is in the business of renewing existing grout and tile to its original beauty. We…read morefulfill our vision - to help homeowners and business owners enjoy the beauty of their grout, tile and stone - while minimizing maintenance and cost. The Grout Doctor® is the most respected and recognized brand in the business!

Cleaning was 3.5 Stars. Attitude was 1 Star....that is the…read morereason of 2 stars. AJ has 18 years of experience in the field (as per him), But somehow lacks manners while interacting with customer. I have address him as Sir and asked him my questions politely, however, rather then addressing my questions with professionalism, he just shrugged it off and said "I know what I am doing I have 18 years of experience". 2nd: he forgot to mention during his estimate visit, that they will not move any furniture (even a lightweight one). When I asked him, "if you do not move furniture you should have mentioned it during your estimate visit or a day before coming so that we would have been prepared accordingly". And that also, he just shrugged and said you should have asked me. 3rd: The corners of the carpet were dark after the cleaning, and when we asked them why it is not cleaned, he said "I" have to get down on my knees to clean it. The machine wont clean it. With him 18 years of experience he should have mentioned what all he can clean and cannot, but anyways we learned it hard way and honestly didn't wanted to argue with him. After they did cleaning, I have called 2 other professional carpet cleaner and asked if they can get the corners clean and everyone said YES (this is the part of the service) they will themselves scrub it off. WOULD NOT RECOMMEND HIM

I got left in a VERY bad spot by another cleaning service who I won't mention here, but AJ was VERY…read moreHELPFUL in picking up the slack. When I called, he responded immediately and gave me a fair quote for his services. There was a little blip in communication (because Yelp forwards the calls, so I didn't have the correct number), but AJ was VERY kind in his response to what was out of either of our control. We set a time same day and he was there on-time. He immediately assessed everything on the spot and set a plan to get to work. If I can say anything, he was too hard on himself: because the carpet was badly damaged and there were a few spots he was unable to get up. All in all, everything was refreshed. It smells MUCH better than what I was left with from a bad seller. If I could do anything else, I would simply hire AJ from the start. Great business, great personality. 10/10 would recommend.