Reached out to have my A/C unit looked at due to it not functioning properly. Scheduled an…read moreappointment, no one showed up or bothered to reach out to reschedule. When I called them to find out why they said they were not interested in looking at my issue and would only come out if I planned on buying a complete unit. Thankfully Drawdy's Heating & Air is also local to Elgin. They came out and took care of my issue for next to no charge.

Was actually a little early. Diagnosed and repaired quickly. Service techs were pleasent and…read moreknowlegable.

Service call late one afternoon due to no cold air coming out of our vents. Text before 8 am the…read morenext morning. An appointment was set up for later that day! Could not be more amazed how it all fell into place. And we had cold air several hours later! Everything was explained to us - and invoice was detailed. Thanks to Everyone who worked together to make this happen!

This company has been doing work at my house for many years…read more They always do a great job and the cost is very reasonable.

Service Requested: This review is based on repeated observations of company vehicles and trailers…read moreassociated with this business being staged within the ROW of Deep Cove Lane. Quality: The ongoing placement of equipment and trailers in a roadway curve area creates a noticeable visual impact and raises concerns about site management practices. The condition and storage of materials in this location contribute to an appearance that is inconsistent with a well-managed work environment. Value: The continued use of this area for staging does not reflect consideration for surrounding residents or the shared roadway environment. Vehicles and equipment positioned in this location reduce visibility and interfere with safe passage, particularly at a bend where sight lines are limited. Over an extended period, this does not appear to be temporary service activity, but ongoing storage and staging within or immediately adjacent to the roadway corridor. This raises concerns about how operational practices may impact public safety and the surrounding area. I have photos and will post them if i find a way.

I needed an honest heater repair company for my HVAC. They only had 1 review but it told me they…read morewere a good, honest company. I called them and they came right out. It took a bit of troubleshooting to fix, but I was kept well informed along the way with why, what and how much. I worked in commercial property management for years, so I know pricing. It was fair. All around good service and we were up in running in a few days, which was fine considering we had to order parts twice. Couldn't ask for better service. I am glad there are still workers out there that believe in a good, honest, hard days work.

Very quick to come out and service a old heater unit. They were very helpful in fixing past…read morerepairmen's mistakes and sending me pictures/a detailed description of the problems. I also liked they did not try to sell me on purchasing a new unit. I saved their phone number and will definitely use them again!

My house thermostat had been climbing all wrek: We had children and granddaughters coming the next…read moreday. Company set us up for the hour following our call. Responsive and prompt. Technician was knowledgeable and diagnosed my HVAC pack rapidly. Having succeeded in fixing our pack, he explained what he'd done. AC worked right away. In 15 hours the house had dropped 12 degrees. Very oleasant and f

my HVAC unit simply stopped working completely. I called who has been my service provider for a…read morevery long time. I actually used my prior to him starting his own and have never had a problem. Mike came out and looked at my unit. We checked to see exactly how old the thing was. It was a a lot of Kareem Arun, but it had been registered at the time it was installed. It was eight years into a 10 year warranty and I told him to fix it. It was the air compressor and the refrigerator coil. Mike said if that was what he wanted him to do what he would do so he was unable at first to obtain a replacement for the air compressor. They wanted him to go to the place that he purchased the unit in the first place and they didn't have one for him to put in. I lived in South Carolina most of my life, but I have not air conditioner in a very long time, I very quickly became extremely unhappy with the fact that I did not have air-conditioning. Mike went out and bought a small unit they put it in while he was still hunting for the replacement parts. It cooled my bedroom down enough so I could sleep in the cats could sleep. My unit has now been fixed had ended up having to factory itself told them that I couldn't find the and that nobody in town meant to one told her her my serial number gave her Mike's name and contact . She actually called Mike when I called him after I got off the phone with her I called Mike to tell her what she said that this is what he needed to do, and while he was talking to me, he got a message from her. He and two of his young man came over. They took out the piece that he had already part four and they started putting that one in while he went to pick up the one that was getting shipped in by now. Have a cool house again like I said been a long time since I've been without air-conditioning I would give Mike a five star review the things that went wrong during that repair not his fault. Mike comes over and checks my unit out twice a year to be sure that everything is working it should be. I cannot think of anything that he could do that would improve his record or his work ethic he has always gone above and beyond. He actually serviced my parents prior to me needing an air-conditioning put in because of the time I hadn't this on I Mike five star review and recommend him to anyone without any hesitation at all.

I contacted Freedom A/C early in the morning when my furnace stopped working. They were out here…read morefirst thing and got it fixed in no time. Very knowledgeable technician, honest and thorough. Fair price for the value of the service. Highly Recommend!

We have used Sweets for 3 years. They were first sent to us by our home warranty company. I have…read morefound Jeremy to be nothing but honest. He does excellent work. He identified many issues created by prior HVAC techs sent by the home warranty company and fixed them. He does great work and I highly recommend him.

Plain and simple, piss poor service! Installed an entire new system for me in July. By September…read moreit's not working. Tried to charge me a fee for looking at my "100% warrantied" system just to tell me that it wasn't their problem and that my thermostat was broken and it was my problem not theirs. After installing a new thermostat, the system still doesn't work. The techs are lazy and their 24/7 service is a joke (only when it's convenient for them). The only reason they get one star is because I can't give them zero. ***BUYER BEWARE*** crooks that take your money and leave you to fend for yourself. They don't stand behind their products or work and will screw you if they get a chance. Reporting to bbb 9/29/2019 Captains Log- As I enter the 72nd hour (3rd day) without A/C, I've left the owner of the company (Jerimy Sweet) voicemails and emails regarding his lazy and inept employees and have received no response. I sincerely hope Mr. Sweet is okay and that he is not sick or drifting alone in space without anyone to hear his cries for help. Much like my requests for help with my 2 month old, lemon of an a/c unit, are going unanswered. As I look toward the positive side of things, looking at my floor, it appears that I have lost roughly 7lbs via water-weight. Despite my hardwoods being newly refinished, they are getting the moisturizing they apparently needed (unquoted opinion of Sweet Comfort). I am very thankful that Mr. Sweet was up to date on my needy floors when I was apparently ignoring them (sorry hardwoods). As I reflect on the same tech who repeatedly told me that the issue was MY thermostat that I installed and then recanted his "expert testimony" the next day claiming that the issue is now the blower motor, I fear that I may never feel the Sweet coolness of a air conditioner that blows like like a $2 hooker just before being offed by Jack the Ripper. Please pray for me and my family's survival while we ironically enjoy our Sweat Comfort in lieu of "Sweet" coolness that we crave so much. How selfish of me :( please stay posted for more updates as the days progress into weeks. 9/30/2019 Captains Log: The time is 1200 hours on the 30th day of September 2019. I have spoken with a friendly lady named Lisa over the phone regarding when my part would be in and was told she'd call me back - that was at 0930 hours of the same day and yet to receive an update. The elusive Sweet species of the genus Jerimy has still yet to surface in the kingdom of my two month old A/C unit. I fear that although I can see the air conditioned island in the distant horizon, my only floatation device (a volleyball named Voit) has a sprung a leak where a rusty piece of fan (presumably from my air handler) nicked the seam just 4 days ago. As I fall back to sleep in my bivouac I have a flashback to my ancestor heros who made sacrifices in Vietnam decades ago and scream out in my sleep "NOT AGAIN"! Stay tuned for more updates. #SweatUncomfortService #SweetLodge #CustomerDiservice

We had a clogged drain line in our front yard. They sent a technician out on Sunday night and…read morehelped us get the issue resolved quickly. They came back the next day and replaced some fixtures and toilets in the house. The service was great at a great price.

I had a horrible experience with On Call Plumbing. The technician was incompetent . I reported the…read morebad job to the office and they sent the SAME guy out to repair the damage that he made. He denied that he did it , and the office defended him . They finally sent someone out after I sent pictures of the mess. Never again!

Amazing service! I had issues with my toilet and dishwasher. The owner came personally and took…read morecare of both in a short amount of time. I had other "experts" work on both unsuccessfully. Merritt Plumbing was quick, timely, friendly, and most importantly, successful with some tricky problems. I'm so grateful I called them. I definitely will call them if I ever have other plumbing issues and highly recommend them!

everybody for this business is very knowledgeable and very considerate of my home.came in and…read morediagnose the problem And did the job in a quick manner. I've had them to my home several times and it's always a wonderful outcome. I recommend them you won't go wrong.