These guys are a waste of time. They ignored the amounts I wanted and tried to up sell me. They…read morewere $1500+ more than the company I was looking to replace.

I reached out to Ballenger for my insurance needs because it's close to home and family owned and…read moreoperated. I received such superior customer service from Carter. I was inquiring about my auto and he suggested we take a look at home as well. Not only did he save me a ton of money, he was able to add protections I didn't have. I highly recommend Ballenger Insurance for all of your insurance needs. Thank you, Carter!

So far I've had a great experience with Tweedy Insurance while trying to help my relative figure…read moreout Medicare and its options. Dan Tweedy and the receptionist who greeted me were personable and friendly and I was greeted right away and asked if I wanted anything to drink while waiting. And the wait to see Dan was only a couple minutes. I met with Dan on pretty short notice and had a lengthy (no cost to me) conversation about Medicare insurance as well as faith and Christianity, only after I brought it up first. Afterward I also asked for a quote for life insurance and if the quote is close to the actual cost after going through underwriting then they have another customer as the input/info regarding Medicare cost him 3 hours and $0 income to him so far. Dan also said they can meet with my relative in Idaho Falls if need be!!! as he and other associates in the office travel that way on purpose for the company. And they have an office in Coeur d'Alene I'm pretty sure he said.

From the owner: We are an agency that sells health insurance for Medicare, Affordable Care Act, Dental, Life, and…read moreLong Term Care plans. We are based in Idaho, but we travel all across the Pacific Northwest to deliver information and help our clients sign up for the plans they need.

I cannot say enough good things about my experience with Ken Wells State Farm. Throughout an…read moreincredibly stressful and prolonged home restoration process, Hugo, Ken, and the entire team provided unparalleled support, professionalism, and kindness. A special thank you to Hugo, who truly went above and beyond in advocating for me when I felt completely powerless. I was dealing with an extremely difficult State Farm claims adjuster (Tiffany)--who does not work for this local office but is part of the larger State Farm organization--and she caused me significant harm by making decisions that disregarded my well-being, dismissing critical concerns, and creating additional obstacles instead of helping. The stress and frustration she caused me were overwhelming, but Hugo and Ken stepped in to fight for me when I had no voice. Despite having no direct control over the claims process, Hugo worked tirelessly to ensure I wasn't left without options. His advocacy, persistence, and genuine care for my situation made an enormous difference. Ken was also incredibly supportive, offering guidance, answering my questions, and making sure I felt heard. Every time I called, I was met with compassion, understanding, and real effort to help me navigate a difficult situation. Unlike Tiffany, who made things harder, Hugo, Ken, and the entire local State Farm team fought for me. They made sure I got the help I needed when I felt abandoned by the larger claims system. Their integrity, dedication, and personal attention to their clients set the gold standard for customer service. Because of their unwavering support, I will be a lifelong State Farm customer through this local office. If you're looking for an insurance agency that truly cares, this is the one to go to. Thank you again, especially to Hugo and Ken--your efforts did not go unnoticed, and I appreciate everything you did more than I can express!

Hello, I just wanted to leave a review for State Farm because they are awesome. So on October 17, I…read morecrashed my car, by the 20th my claim was sent in and approved. Speaking from experience when you crash your car the last thing that you wanna have to worry about is paperwork and dealing with questions and all kinds of people so that you can just get back on the road again. State Farm made it to where it was one and done, they didn't haggle me to approve my claim. They transferred my insurance from my old car to my new car that same day. I just wanna say State Farm is the best.

I got my insurance through Sellman with Leah when I first moved here a few years ago and switched…read morebecause I found a better deal with another ins company. After a year with them I am back . Although at the time I saved a few dollars, the customer service was not good at all, so I contacted Leah and she found me an insurance for my auto and home that is saving me 40 bucks a month and the service is great. I highly recommend Peggy sellman's company and her small but efficient friendly team, and Peggy's Doodle dog is a total sweetheart. :)

Peggy Sellman "Red" handles my investment property and company autos insurances.....and does a…read moreMARVELOUS job! Been doing business with her 25+ years. See Peggy for all your insurance needs!

Cheryl Beeson pulled a total bait and switch on my 83-year-old mother who lives in the…read moreNampa-Caldwell area. HIA has predatory practices that consider first and foremost their profits. Their treatment of my mom is the very definition of elder abuse and fraud. Cheryl enrolled my mom into a plan that was in no way to my mom's benefit. To boot, she did it out of cycle so my mom continues to receive invoices for late enrollment. In spite of numerous visits to the Nampa office and literally begging to be removed from the plan in which she was enrolled, HIA continued my mom's enrollment into 2024. They even went so far as to tell her that "nobody here will help you" the last time she called in December 2023 to make sure she had been un-enrolled. Absolutely shameful. I'm not sure how Cheryl sleeps at night.

I was referred to Ernest Johnson by a neighbor of mine who was a few months older than I am when I…read morewas about to go on Medicare. My neighbor had just gotten on Medicare and Ernest helped me with the process. Ernest has helped me several times before and after I got on Medicare. And he got me into a plan thru Blue Cross-Blue Shield that actually saved me money and provided me with more benefits with no additional costs other than the cost of Medicare Part B. When I went to their offices for some assistance with something and Ernest was out for the day (at a conference) I was assisted by their very helpful staff and got the answers I needed. Can't recommend them enough. If you are about to go on Medicare I HIGHLY recommend you call or stop in and they will professionally help you through the process.

Jessica casillas was wonderfull, not only did she sign my friend up with his insurance she also…read moregot me signed in on a new SR-22 and it only literally took her under 30 minutes she was very efficient very helpful and I will be forever a customer of can do you guys need to hire more people like her

Ángela fue muy amable conmigo y se le agradezco toda su ayuda! Tuve mucha pregun sobre mi policía y…read morecon Ángela, note que no fue problema con ella asistirme y hasta me salí más educado sobre mi policía y mi cobertura!

Deb has been great to work with. She always follows thru on everything she says she going to do…read more Coming from another state I was not used to this type of customer service. She not only handles my personal policies she also handles our companies medical and dental benefits. She has done a great job making sure all of our employee are covered and answers all questions they may have. She truly knows the meaning of customer service!

On two occasions now after two years with Deb Williams Insurance the fact that I send them the…read moremoney for my house and cars and have called for help and left setting in a parking lot for 2 hours only to have the road side assistance cancelled was very disappointing. When i called to express my dissatisfaction, the suggestions was I could call Oregon Mutual Insurance. I do not send money to Oregon Mutual I send it to Deb Williams insurance, that office doesn't want to hear from anyone pass it on. I had a Key stolen for my car and today when I called to see if it was covered, again I was told to call Oregon Mutual Insurance and see if it was covered. Customer service does not exists in the Deb Williams Insurance office, pass it on and keep sending your money is what happens hear. Additionally, I was at a home show and saw Deb Williams Insurance booth with no one to be found. They do not want to talk to you, you should resolve your problems as they have shown me nothing but disregard to customers service. I don't think they know what the word means!!!