If I would go to one place in town, this is it. I trust Terry and his family with everything. They…read moredon't look to fix what isn't broken and that goes a long way. They always service my vehicle quickly and they know what they are talking about. I enjoy not only the service , but the people too. They are always able to smile and make small talk. They make the customer feel appreciated and special, which goes a long way. Terry always texts me to follow up or to check on me if he hasn't heard from me in a while.

I am sent junk mail all the time by this auto shop offering free services such engine code checks,…read morebrakes, etc. I needed my battery and alternator checked to see if either was working properly after going by o'Reilly's the guy said theirs was broken so I decided to stop by Guthrie's and have them test my alternator and I should have known better than that because I was told there would be a charge for doing that something that is free everywhere else also they guy I talked to about this had the attitude of he could careless about my troubles! I would not take a bicycle to this shop after this experience and I wish they stop sending me FALSE advertisements in the mail you don't offer anything free of charge so stop misleading people!

We drove for an hour and a half past dozens of other Chevy dealers to come here and buy. I'd do it…read moreagain in a heartbeat and suggest you buy anything you can from them. No gimmicks, had us in and out in 30 minutes. Helped us with our baby when he was fussy. Good people with good ethics.

I purchased a used truck that came with a 3 month or 3000 mile warranty, I was close to having 2500…read moremiles on it when I noticed the transmission shifting funny. I called and asked to have it checked out and they said no problem. I dropped it off and the next day they said nothing was wrong with it that they could find. When I arrived to pick up my truck I saw that the ground under my truck was wet with some fluid. I ask the service people did they do or add anything to my truck and they said NO we didn't touch nothing just test drove it! I checked under the truck and the transmission pan was covered in fluid and after opening the hood I found fluid was spilled on the air box and bumper. I asked them again and this time the service guy stumbled and said they didn't see anything that looked bad when it was in the shop. So I asked did you service the transmission? Was that the reason for the fluid to be everywhere? He said no WE DIDNT TOUCH ANYTHING. After checking my truck the pan bolts were loose and the fluid was leaking from it. The truck wasn't like that when it was dropped off, looks like they drained the fluid and put fresh fluid in it trying to avoid working on it. Because it worked, not three weeks later the transmission is slipping when it shifts. Now the truck is out of warranty and nothing I can do about it. This was the worse experience I have had with a car dealer and I have owned many vehicles.

i am out of towner just traveling thru and the folks treated me like I was a local. Friendly,…read moreknowledgeable and got the job done. Thank You!

I had 5 brand new wheels and tires installed on my 2021 Jeep Wrangler. First thing I noticed was…read morethat my lug nuts on the front drivers side wheel were so loose by the time I got home (5 miles down the road) that they came off in my hand. They tried to blame it on my wheel spacers that have been on my jeep for every set of wheels and tires I have had. It was also such a bumpy ride that my whole vehicle was rattling and bouncing. I had to go back 3 times because they could not get my tires to balance. The first time they were balanced they had multiple rows of 1/4 ounce and 1/2 ounce weights on the wheel. That should have been a key indicator that they lacked the knowledge to balance tires. The 2nd time I went back the tech did nothing but complain about how heavy the tires were, and he also told me that he hated the brand of my tires. He only wanted to rebalance one wheel, and he came into the office to google how to balance it. After the 3rd time they still could not succeed. I called and spoke to the owner before I took it to another shop. He informed me that I am putting 37" tires on a jeep and I should not expect it to ride good. He was extremely rude. I don't expect it to ride like a Cadillac, but I expect them to at least balance the tires the correct way. I asked for the balancing fee back because I was going to have to go to another shop to have the tires rebalanced. I went to another local shop and the balance machine showed all tires being out of balance by several ounces and slightly out of round. The technician at the other shop told me himself that my tires were done half way. It is not uncommon for a 37" mud tire to be out of round. After having the tires rebalanced by the other shop, there is little to no bouncing. It rides 100 times better. So now I have paid twice for the tires to be balanced because of this shop's incompetence. After being shown proof, the owner still claims that his shop did not do anything wrong. The owner then told me he would give me $40 back to help go towards the $80 balance fee that the other shop charged. With the grief I have dealt with, Duck River Tire should have paid the entire rebalancing bill. I wanted to give a new small business my support, but I definitely learned my lesson with this shop. I was more patient than most people would be. I hope this is a lesson learned for them so they don't do this to anyone else, but with the way the owner did not take any responsibility for these actions, I highly doubt that will be the case.

Very quick, excellent service and all my questions answered. Will definitely recommend to friends…read moreand family very fair pricing as well

I made a request for my brake pads to be replaced. I was given a flat rate price for each axle and…read moreeven recommendations on where to shop for the parts. He offered to pick up the parts before arriving at my location, although I bought them myself for convenience. At the time of the review, I only had the front brake pads changed which took less than an hour from the time he arrived. Very quick and professional. He had all the right tools and experience.

These guys are incredibly honest and cheaper than most anybody. I use them anytime they think they…read moreare up to my repair. They once did $1800 worth of repairs but it didn't fix the problem. They charged me nothing. I've seen other shops ask you to sign over your car in similar situations. I've had shops sabotage my car in south Huntsville. We are so lucky to have these guys and Larry's now.

I recently bought a brand new Ford Explorer:) It drives…read morelike a dream:). Thank you to the whole team there including David Wilbourn and Jim Wyckoff:)

Purchased a new vehicle from this team last week. It was an unexpected decision yet the team…read morelistened to my wants/needs and got me the car I had been hoping for! Mr Randy took the time to learn about my needs in a vehicle and was also open to sharing about his family and his passion behind finding that right fit for his customers. I appreciate the relationship created with the customer! Bill was a wonderful added support with the addition of programming my smart technology and assisting along the way! He was courteous and very professional. The finance manager (John?) was clear in explaining all of the offerings and getting me the best package for my business. He was honest and very efficient for timing. Very excited to have my new ride!! Thank you Ford Team!!

Very friendly and got the job done fairly quickly. Was needing to get 4 Power G in my car and air…read morein my tires and it all got done easily and quickly!

dustin did amazing, had me a new tire in less that 15 mins. They're all very nice and definitely…read moreearned themselves a new customer!

Really good service and nice folks! made an appointment,…read moregot my brakes replaced and they were very informative and really didn't try to sell me things I didn't need.

After going to two other shops to get a tire patched and being told the could not due due to the…read morelocation of the leak (without hardly looking at the tire), i went to mavis. They not only fixed the flat, but did it right away. Great place, will surely get my biusness in the future.