Fantastic experience buying a used MINI Cooper completely online from Julian Lambert at The BMW…read moreStore. I found the car I wanted on their site at a good price and low mileage. I messaged the dealer, and Julian responded quickly and always gave me straight answers. Even though I was busy with work, he helped me every step of the way. Julian was able to take detailed photos showing any blemishes on the car and text them to me. He helped when I sent a mobile mechanic over to check it the car. And he helped coordinate everything with the guys who prepared the contracts and worked with my credit union to put the whole deal together. I had the car delivered from Cincinnati to my home in Atlanta, and now that I've been driving it daily for the past 5 months, I can say that I am more than pleased with the whole transaction. Julian was the best!

Mini service department is awesome but the overall vibe has gone from classy to not so much in the…read morelast year due to BMW's nickel and dime-ing. It costs me $1000 every time I hit the door for an oil change and whatever else they find on my 10-year-old mini--fine. But now they are charging me 3% to use my credit card!? I expect that from small businesses not BMW NoAmerica. Ridiculous. Coupled with the overall increase in prices, I'm not sure I'll be back because of the credit card fee.

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Was buying a Car for my Mother in Law and we were working with Audrey. Audrey sent me this message:…read more "I just got off of the phone with her :) she is so sweet. She is looking for a ride today she said and we agreed that if she could not come today then I will put a hold tag on the car until Monday. I understand it may be hard to get a check from the bank today. I hope this helps! ?" Then Audrey sends me a text stating the car sold on Monday. Avoid this dealership at all costs!!!

I should say, that I have owned several Mercedes cars, but have never bought one there. I do see…read morethat they are poorly reviewed on Yelp. My recent experience agrees with that. Their local website lists their phone number in several places, but when you dial that number, the message is that it is no longer in service. I went to the national MB website and found it. Then I called the parts department and the man answering's voice told me that he was bored and hated me for calling. He put me on hold and never came back. This may not be enough of an experience to leave a negative review, but it was my impression. There is certainly no excuse for not having a current phone number on a company's website.

Outstanding customer service! You are not an afterthought at this dealership. Staff goes above and…read morebeyond to be certain that your experience exceeds expectations.

We have a skilled and knowledgeable sales staff eager to assist you in the purchase or service of…read moreyour smart car. Located in Cincinnati, Ohio, the staff at smart center of Cincinnati will help you find the smart vehicle of your dreams. At smart center of Cincinnati we offer a searchable online inventory of new smart, along with well-maintained pre-owned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new smart or quality pre-owned car that you have been searching for. Smart center of Cincinnati has taken the meaning of customer service to heights never before seen in Ohio. Complimentary services that are offered to our customers include: vehicle pick-up and delivery, complimentary car washes six days a week and an expert delivery specialist to guide you through the nuances of ownership and operation. Whether you are looking for a smart, or a pre-owned car or truck, smart center of Cincinnati is here to help. The entire staff at smart center of Cincinnati looks forward to serving you!

These guys are fantastic. Sam helped me investigate a used McLaren purchase and found problems that…read morecalled it off! A godsend!!!

Smyth Imported Car Service appeared to be the shop that could make my 1969 MGB GT run as good as it…read morepossibly could. Essentially I was requesting a expert tune up. That is what I received. Sam and his son sorted out the ignition and carburetors replacing many parts including the entire fuel system, and the gas tank. The results are gratifying. This MG is fun to drive again, almost like new. This is said after driving over 400 miles in 3 months since Smyth worked on the car. I reserved one review star because of the cost of this work.

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

We leased a vehicle from Columbia this morning. We worked with Mike Cantrell and he was amazing. He…read moreanswered all of our questions and the paperwork took less than 30mins. We will be using Columbia for all of our future needs with our vehicles. He was quick and efficient and never rushed us or made us feel pressured. Maintained a good point of contact without being overwhelming. I went to other Chevrolet dealerships and wasn't impressed by the sales team or the choices.. Michael did the absolute most to make sure we were satisfied our new car and that it was what we wanted.

Took my 2008 corvette to this dealership for a brake job, I supplied the new cross drilled and…read moreslotted rotors and new pads. I chose this dealership because car was purchased new hear in 2008 and was told they have a certificate corvette expert that only works on corvette's for this dealership. Problem is they let a rookie mechanic that wasn't certified put my car on the lift cracking my rocker panels on both sides for neglecting to align lifting points correctly. Leed mechanic neglected to check his work. Car is in mint condition with only 28,000 miles on the odometer. Do not trust this dealership with your prize corvette.

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.

Well, I'm back again to speak highly about Theis Motors. My daughter purchased a used car that…read morestarted over heating within a week. The dealer made an attempt at fixing it, but to no avail. Immediately we headed over to Theis Motors. Once again they did what they do best, make their customers happy. After a few days they found the issue and we are happy. Mike Sr. realized the importance of fixing her car. Mike Jr. jumped right in and the whole shop took care of us. Thank You again for being genuine, fair and honest.