Kity has been grooming my dogs for over 10 years, she always has the best interest of the animals…read moreshe grooms. Just picked up Midge, bath, ears, toe nails, and anal glands. Kity is a pleasure to have my dogs taken care of by.

Kitty started grooming my 2 rescue dogs about 4 yrs. ago. She is sensitive to the needs of the…read morepets, almost like a dog whisperer. Kitty identified some aging health issues with my 14 yr. old dog, Chewy. I think i was in denial, and her awareness helped me through Chews' end of life process. His organs were failing. Also, Kitty is full of surprises: Once she opened a cupboard door & 4 sweet dogs came out to play. She even jumped my car when my battery died...talk about customer service!! It's a pleasure doing business here when there's always a win-win outcome.

I take 2 Shih Tzus to Darby for a few years now and am very happy with her. She is very pleasant…read moreand accommodating. She is kind to the animals and takes special care if you need it for your pet. She will be out on maternity leave for awhile and will be missed. Highly recommend her!

Took my dogs in for a groom the other day, and never have I seen them so happy to be going in for…read morebaths. She was so welcoming and sweet, the two beasts I have fell head over heals for her. (Mastiff mix, and German Shepherd mix) definitely taking them back here next time. Prices were very reasonable too. I couldn't believe how long they smelled clean and fresh for, great quality all around. Highly recommend classy cuts.

I was a first time dog boarding customer who used this boarding facility for 2 nights and 3 days…read morefrom Friday to Sunday. I think that for the things they do, $35 a night for boarding is a price that can't be beat. They offer group play or one on one play. Drop off and pick up are easy to navigate. Their location is very close to the Great Wolf lodge. Bryan was happy to show me the kennels upon request, Scott was kind enough to give us some tips on building our dog's confidence, and Gale was professional at all times. The presentation of the facility was clean, bright, and organized. The kennels are indoors with a platform that is attached to the wall. I can tell they spent a lot of time on their website as well, providing a plethora of info for you to indulge in should you have any questions. With that said, I do have some small qualms. I sent my dog's shot records as requested via email but I did not receive a confirmation of the receipt. When I called a couple days before our reservation to double check, I had learned that they did in fact receive my email but my dog did not have all his shot records present when I thought that he did. I was flustered at the thought of driving so far on the day of to potentially just getting rejected because we were missing information. Secondly, my dog definitely didn't use the potty enough. This may not have been at the fault of the trainers considering my guy probably held it in but he had thee longest pee of his life that I've ever seen after I picked him up. Since there's no knowing for sure how often supervision over potty breaks happen, my recommendation for all the first timers would be to not board your anxious dog. Overall we are satisfied with the experience.

Called for a next day dog boarding. Was accepted. They were clear about their rules. Doggie came…read morehome happy. Short notice greatly appreciated. People there were a bonus.

I feel so lucky to have found this place . My 5 yr old service dog is my lifesaver, and I only want…read morethe best for him always. We have been a military family moving every 2 years for last 30 years, and we just retired to this area. I have been stressed about finding his "forever" groomer. I am so thankful for the suggestion to bring him here . I honestly have nothing but high praise to say about this place. The qualities I look for in a groomer were all exceeded today. On his first visit he walked in confidently and at ease, he was happy and safe when we arrived to pick him up, and he looks amazing! Epic win ! Thank You

First let me say I understand the need to run a business how you see fit and that's ok!…read more However hanging up on a customer before they can work out an issue with you not a good move ... I wanted to make up for my tardiness by purchasing grooming services six months in advance (I recall you offering something similar to that from my first and only appointment) that way if I was late or missed an appointment again at least you would still get paid. I was only 2 minutes away when you told me to find another groomer and hung up! I appreciate you being sympathetic to my previous dog's passing but I was surprised by your unwillingness to hear me out today.

I have not taken my dog there yet, but I am going to! I was there a while back with somebody who…read morehad a medical emergency. They had already taken their older dog back in to be groomed. This person had to leave by ambulance and the dog became very distressed. Rather than force the dog to be groomed under such stressful circumstances they brought him out and asked if they should continue. Of course we took the dog home and he will go back another day. I'm switching groomers! I love that they cared about the dog and how he was feeling. My dog is my baby and I have been looking for a groomer that is sensitive with her. The sensitivity, customer service, and maturity of the people working the counter in an emergency was amazing. I can't wait to see how they do grooming my dog!

Tbh I was pretty excited about this new local pet store very nice inside, and good products. I had…read morea grooming service and definitely won't be going back for that.

It was our first time visiting here, and we had a wonderful experience. We walked in and were…read moregreeted by a lovely woman, whose name I did not catch. She explained to us that everything in the store is at the dogs' level so they could experience the store as well. She was gracious in allowing our dog to sniff around and check everything out, and was very helpful in showing us the selection of leashes, including leashes made from recycled climbing rope, which I think is pretty cool. The employee was incredibly friendly to both the dog and the humans, and was generous with treats for our large-bread, even asking if the flavor was okay due to potential allergies. She even sent us off with a free sample bag of chicken treats. Overall, we had a great experience shopping here.

Took my senior (deaf) dog to self wash and the employee came to the back to greet us and startled…read morehim causing him to bark and as I reassured him the employee says "Unfortunately aggressive dogs are not allowed, so its a no go" I have brought my dogs into the store several other times, and on this occasion, we came in the front door past 2 people with 2 dogs without incident. I am offended and angry to be treated so rudely. I do not recommend a pet store that has employees that label pets as aggressive without explanation..........and reading other reviews this has happened to others.

The young man working here today was friendly and courteous. He explained a product I was looking…read moreat, but no hard sell. The aisles were a little narrow, but I could navigate a full size shopping cart through them. Wide selection of food, treats, etc. A few of my favorites were not here.

I have been coming here for a while even before they moved spots and every time I come in they'll…read moreask can I help you find anything? I'll say nope I got it but yet they follow you around and breath down your neck. It's like they think you're gonna steal something and I spend a lot of money in this store and I think I am probably gonna find somewhere else because it's really uncomfortable. I just wanna be able to look around and take everything in but they don't let you.

They are so good with my 4lb Biewer!! I'm always so impressed with how well they groom her. They…read moreknow her well and cut it just the way I like it

Great service and my boy looks and feels great! The communication was exceptional from scheduling…read morethrough completion of service.