Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good…read moreand prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Was called the day before appointment to report he was not going to show up. This interfered…read more with additional appointments based on this being done that day as promised.

On time, polite, high quality results. Exactly what I was hoping for, will hire again.read more

Very responsive, easy to work with. The tech was personable, clean, efficient, and did a great job…read morein a reasonable time. The price was fair for the three rooms, stairs, and hallway I had cleaned. I recommend them. My neighbor stopped by during wrap up and will probably hire them next.

Great customer service, on time, friendly and not a spec of dirt left on the carpet! The best part…read moregreat/fair pricing!

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Good communication, timely completion, good job all around. Nothing left to be desired.read more

Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

Great experience. Thorough job and done in an appropriate amount of time. There was NO attempt at…read moreupselling for unnecessary extras. Final cost was less than the phone estimate. Will definitely use them again.

Keith came out and went over the space to be cleaned and advised the extra services that may be…read moreneeded to get the areas cleaned. He was professional and explained in detail what and why different areas needed different treatment. The area was a rental and very dirty. The spots came out and the carpet looks and feels clean and fresh. I will definitely use them again!

Chad is wonderful and does a fantastic job on our carpets! Highly recommend! Always available when…read morewe need an appointment! We have used him for 3+years!

My carpet didn't stand a chance after a new puppy and small children. They were quick and…read moreefficient! Amazing service and honest about spots that would not come out. Which was is ok, overall the carpet looks great!

Pietro did an awesome job on our carpets. He was super quick, professional, and communicative! Also…read morejust a great conversationalist! The price also felt fair. So grateful, thank you so much!

Amazing job and super friendly! He was able to schedule quickly and was able to get grease spots…read moreout that were several years old. I've recommended to my friends already and would use again.