This place is awesome they have everything you need to fix your boat or just add to. I recommend…read morethis place. They're very nice and welcoming and they know their stuff.

A great place! Yesterday I came in for a new propeller to fit my practically new I/O. The young…read moreman (young by my standards!) who helped me at the store was excellent. He took a prop out of the box that was right for my engine and showed me how to fit it with the hub and discussed with me the relative merits of an aluminum versus stainless steel. He knew what he was talking about and I ended up with exactly the prop I needed and some dock line. I felt perfectly confident in his advice and he never tried to up-sell me with things I didn't need. A great person and a great store. Thank you West Marine in Fox Lake! I only wish I had gotten his name.

I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.

Peter is amazing, made us feel super comfortable and like family. we love our Bennington!!! Thank…read moreyou to Bill for being friendly and easy with my dumb questions. We had a 1000/10 experience with Munson, thank you!

Friendly and respectful , very knowledgeable and helpful . Can't wait to get the boat backread more

five star converted our shoremaster lift from V hull to pontoon rails did a great job showed up…read morewhen they said they would.

I started doing business with Dick in the 80's and people couldn't understand why he treated me…read morewell and I told them don't go in saying I want or look this up. I found speaking to him as he was a person and asked him how he was doing and waited for him to ask how he could help me. I brought my friend there when Dick was an Arctic Cat snowmobile dealer and he gave my friend a better deal on the sled and accessories than Nielsen's offered so please before making a negative review evaluate what he has to do on a daily basis keeping a business afloat

Karen D. Why are you you bringing a brand new/perfectly good boat/motor to a marina? The…read morechain is full of sand/sediment that will get sucked up and will absolutely do damage to a motor. It may run but good luck. Anyway, had them tune a carb and detune my 2-stroke 15 years ago (due to the new at the time ethanol gas). My motor starts and runs like a champ to this day! Ray suggested de-tuning and I'm glad I did. Lot of motors went to hell from the alcohol. Highly recommend. I told them what I needed, they suggested some things, they did the work. The way it should be.

I want to share my honest experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). I…read morebought a brand-new boat from them this spring, so I'm not a one-time customer -- which makes how they've handled my older boat all the more frustrating. That older boat went into their shop twice last year, and after the second visit I was told it was fully fixed. It sat in storage over the winter, came out this spring, and again I was assured it was working. When I went to pick it up on May 13th, it barely started and wouldn't stay running. The service team didn't have time to deal with it, and a month went by before I got an answer -- they said it needed a new fuel tank. I asked them directly to run the boat and make sure it would start and stay running, and they promised me it would. They delivered it to my house, and three days later I went to take it out: it wouldn't start, and it wouldn't stay running. Every single time, they say it's fixed. Every single time, it fails. They've serviced it again and again, guaranteed it was resolved, and the boat still doesn't work. Meanwhile it's the boat I'm trying to sell, sitting useless. After buying a new boat from them, I expected to be treated like a valued customer. Instead it feels like once they had the new sale, actually getting my old boat running stopped being a priority. I'd think twice before trusting their service department.

Don and his team were incredibly helpful getting my boat in and taken care of. The Boathouse is a…read morefantastic full-service marina with knowledgeable staff and excellent customer service. In my opinion, it's the best marina on the chain. Everything was handled professionally and efficiently, and I felt confident my boat was in good hands. I'll definitely be returning for future service and highly recommend them to anyone looking for a reliable marina.

I recently moved to the area from Chicago and wanted to rent a boat. I saw some negative reviews,…read morebut I decided to give Jet Fun a chance because most people don't leave positive reviews. It's usually a disgruntled customer for one reason or another, so I gave them a chance, and I'm so happy that I did. Nancy and Kevin were wonderful. They had a full staff, and everyone was very helpful. As a first-time pontoon boat renter, I was very nervous, but the process was made easy. There was an informational video, as well as formal instructions from the staff, which helped me quickly learn how to operate the boat safely and confidently. With the guidance provided by both the video and the staff, I felt comfortable giving it a try, and it turned out to be a great experience. I will definitely be back and would highly recommend Jet Fun to anyone looking to rent a boat in the area.

I've literally came here for years and year after year it's the same thing…read more.. The word luxury premium pontoon boat What you get : no working radio mold and nasty carpet non working gauges They will pretend you are getting a working radio etc until you get there and it's too late and you have a nice silent 10 person boat ride for the day Gas You will be charged for gas ... gas is available on the lake you can fill it yourself They will refuse you to not fill any gas that isn't them filling it and with not one single boat or ski in their inventory with a working gas gauge most people don't realize that these boats don't hold more than 10-15 gallons of gas but will tell you it holds a million dollars of gas and will charged you as much as they can without you thinking it's impossible Customer service the owner - Kevin is insane They will tell you you broke things you didn't or make up that your prop was damaged it's always something As much as this place could have been fun and nice it's always some big scam or hassle I've prolly rented 15-20 times in 12 years here and not one time has it been what it was suppose to be. Last time I tried to confirm my boat had a working radio made sure it was the best they had and then the bait and switch you pull up your friends look at you and are like are you serious you have broken gauges moldy carpet no working radios even tho you triple checked ahead of time and them smiling when you pull back up pretending like you burned 100 gallons of gas in your tiny pontoon yacht that has a 12 gallon tank - just save the hassle Not sure where I'm gonna go this year to rent but this place just isn't worth the nightmare the boats and skis are ancient nothing works how you gonna charge me for gas with no gas gauge and even try to play like the tank holds 200 in gas they are literally Crazyyyy don't walk away runnnnnnnnnnnnnn

Shout out to Dylan and Daniel. Thank you for your help, knowledge and most of all honesty. I need…read moresay nothing else about the others. If need the services of Audiosmith in the future I will only work with Dylan or Daniel. Rating my experience at this time is low. Thanks again to Dylan.

.... Great service and nice workers! Recommend for car services if you live in the area ...read more