Took time with me as I explained needing a jump .... The day before…read more Ruled out my battery was bad ! So nice of them to check my battery and headlights. Thank you!

I bought some wipers at costco and had a hard time putting them on so I stopped in at Autozone in…read moreAntioch and the the guy was great he put them on for me at no charge. Amazing! Ed R.

Absolute worst parts store ever! The employees that work here don't care about you l, are supper…read morerude and will cancel any order they don't feel like filling! I would rate a 0 if I could !

Got help Getting the Right Part . . . From the Grand Ave. Store in Gurnee, just West of Gurnee…read moreMills. This was Maybe 3 Months ago Already . . . ??

Hello, I'd like to express a hardy thank you to Mr. Fry and the staff at Carstar, thank you, great…read morejob! completed ahead of schedule, top notch throughout the entire process. A perfect repair and even did a good interior cleaning and straightened up my license plate holder both were over and above. I work in the Automotive Locksmith industry, and from this point forward, if anyone asks me (and I get asked a lot) where to take their vehicle for repair, I will say if you take it anywhere but Carstar, you will not be satisfied, Mr. Fry will take care of you. Great Job, thanks again Carstar.

The Shop Manager forces you to get repairs done at their shop by threatening to reduce original…read moreestimate amounts to the insurance company if he becomes aware that you are strictly there for an estimate because you must be there due to them being a contracted shop for the insurance company. It is an insurance Customers right to chose where they want to get the actual work done and a body shop that is contracted with an insurance company to strictly PROVIDE an ESTIMATE has NO RIGHT TO RETALIATE on an insurance Customer because of their desire to NOT GET REPAIRS DONE THERE. This is UNETHICAL PRACTICE and UNACCEPTABLE BEHAVIOR and has been reported to the State Insurance Department for further investigation on this matter. UNACCEPTABLE AND VERY IGNORANT CUSTOMER EXPERIENCE. They should lose their contract with major insurance companies as a result.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

Owner has always been honest and performed high quality work for a fair price. I have taken my own…read morecar to him to be serviced several times and also recommended my father to bring his truck in for service. He also has nothing but good things to say.

Absolutely terrible. I went in for a vibration in the rear of the vehicle. Was called and said to…read morecome in and show me the driveshaft u-joints. Was given a price of aprox 650.00. I approved the job. I came 2 days later to pick up my vehicle to find out the bill is now 1025.00 with no phone call to approve the additional cost. I asked about the bill. When I asked the owner, he threw his glasses on his desk and said I knew this was going to happen? No kidding, how did he know this was going to happen? That's great, so after being yelled at for about 20 mins about the bill and the extra cost with no phone call, I decide to just pay it and get out.So I pay and leave. On my ride home, I realize that my vehicle is exactly the same as it was before the 1025.00 and has NOT changed at all. I called and came to get the owner and we went for a ride. After the ride we go back to his office and he shows me pictures of the rear differential fluid and debris on the plug.. No kidding. So he charged me over 1000 dollars for a repair he quoted me 650 for and still did NOT fix my vehicle.. This could have been handled much, much differently. Did my vehicle need u joints? maybe. But was the problem that is was brought in for fixed for my 1000.00? Hell no. Lets see what Illinois has to say about this.. Every motor vehicle repair facility shall either (i) give to each consumer a written estimated price for labor and parts for a specific repair and shall not charge for work done or parts supplied in an amount that exceeds the estimate by more than 10% without oral or written consent of the consumer or (ii) give to each consumer a written price limit for each specific repair and shall not exceed that limit without oral or written consent of the consumer. I think my attorney needs to see my receipt.

July 2023 Russell, Kat, Greg, Bailey and Scott checked off all the boxes for my first buying…read moreexperience of a new F-250 6.7 Super Duty. I decided to finally trade in a 2021 F-150 and go into a bigger truck for my families activities and needs. I have known Russell now for several years and he has alway stayed in touch with me. He is always in a good mood and when he sees me, has always made sure to say hi during my service visits for the two ford vehicle's I own. Well we started discussing the possibility of going on to a bigger truck during one of my service visits for the f-150. This conversation parallels another one that I was having the same day with Greg and Kat in service about why I was thinking about going into the super duty line. Between the three of them, they gave me the confidence and information I needed to make an educated choice to start pursuing a F-250. So over the next several weeks Russel contacted me about various options that would come in inventory to see if these met my needs. Well finally a 2020 white super duty came on the lot and I had a feeling this was the one. Again I was on another regular maintenance Sevice visit with my son and Russ got the vehicle pulled up for me to accommodate a test ride for my son and I. Well taking a 6 year old ona test drive ended up asking 1000 questions which made it a bit challenging to ask the questions I wanted. Because my sons questions hands down come first. Russ respected that and just enjoyed the ride. The great thing was I was able to contact Russ personally the following day and several weeks after that about this truck to answer my questions. So that brings me to July 20, 2023. I decided to come test drive the vehicle again as I have made my decision of what I wanted to buy. I was currently looking at three different 2020 trucks at 3 dealers. The thing is the customer service I have gotten Russell, Greg and Kat at Kunes in Antioch over the years really drove me to want to do business with this team. So following my test drive with this vehicle, I was able to have another conversation with Gregg, Kat Russ and Bailey in the service department about this vehicle. This was the first time meeting Bailey and it was a pleasure. He is very knowledgeable on the diesel truck engines. All of them were able to answer all my questions and also gave me great additional information about the truck and warranties available. So from here it was pretty much set in stone that I wanted to buy this truck. From here I sat down with Russ and discussed the offer. We finally agreed on the deal with help of his team that included extended warranties and Cerma coat products available. Which brings me to Scott. Russ brought Scott over to introduce him to me and go to the finance office to finish up the deal. Scott it's another top notch individual and is a perfect fit. He made the finance part of finishing the deal very easy and quick. He was well prepared and thorough. Kat, Greg, Bailey, Scott and Russ really made me feel great about doing business with them and the Kunes Auto Group!

I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

We visited the Antioch Walmart Auto Center twice for tires, and once more for a repair. Our initial…read moreappt went well with replacing 2 tires, and other minor issues such as rear bulb replacement. A clip was broken during the bulb replacement, but they owned up to it & offered to replace it. Unfortunately we had to go the dealer to order the part & return for the replacement, but at no cost. We were grateful & since then we've had no issues. We loved our tire and returned to have the other 2 tires replaced without incident. It was an enjoyable experience.

Terrible services. i had an oil change appointment for 4:30 and no one was in front of me when I…read moregot here and they didn't. Start the service until an hour after the time I scheduled...sat here for 2 hours for an oil change. Unacceptable service

Caught a garden hose in my snowblower. It wouldn't start at all. They fixed it up in less than 24…read morehours good as new! Very prompt, professional service for a reasonable price!

first time needing a repair on a husqvarna lawn tractor and had excellent service. i will use…read moreAntioch small engine repair every time I have a problem from now on. highly recommend.