Hello I would like to thank Dr. Jesse Tan and his staff for taking great care of me. Dr Tan…read moreperformed a parathyroid dectomy surgery on me and removed a benign tumor and snipped one of my parathyroids it brought my calcium level back to normal it did everything he said it would. There a very professional staff and medical team I would recommend them to anyone thank you so much for taking good care of me. Mark Brainard

I went to see this provider and with my insurance I knew my first visit would be paid in cash. I…read morejust wanted to see if I liked him/wanted to continue to see him. The provider made me feel comfortable, he was knowledgeable, and made me confident we could fix my sinuses. However, prior to leaving he informed me I would need a referral to be seen back as he wanted me to have CT scan done. I was open to paying cash for the CT scan to complete it asap. However, I was told I could not schedule as a cash patient by their staff and rather rudely as well. I went and got a referral and was just informed that they do no accept referrals and I would be a cash patient (that according to their office they do no accept). I am disappointed and annoyed. Avoid this place unless you want to be bait and switched

First time coming to this clinic this year. Went in for throat and nasal issues I'd been having for…read moreyears. I was prescribed nasal spray. I was told I'd have an over the phone follow up. They never mentioned a fee if you miss appointment which is odd because I was told a follow up to see if the spray was working or not which doesn't seem like I was taking space for anyone else walking in. No voicemail was left. I am a medi-cal patient. $50 is a lot for me to pay all for a "missed appointment" that I was not informed about. I was told to send a letter stating what I am stating here and got no response. Just a recurring reminder in the mail. Will not recommend this place.

Terrible service...waited months for a new patient appointment for me and my husband only to have…read moreDr Yoshpe cancel it, by email, 3 weeks prior to the appt date. I called and spoke to friendly person who promised to see if he could find an opening to reschedule my appt. Waited a few days and when I didn't hear back from him, I called the office and got a very unfriendly person who made it clear that she wasn't going to help me (seriously couldn't care less). Decided to share this as a precaution to others that are considering this office/dr.

I've never had any issues with the front office. Sometimes the wait in the office does take longer…read morethan you'd like, but they are a very business place. We see Dr. Yoshpe and she's the kindest doctor to my high anxiety child. She had a tonsillectomy and adenoidectomy at 7 years old and it went so smoothly and we felt very safe in their hands.

The doctors are phenomenal yet the gals in the front lack good customer services....I was on hold…read more25 min the person whom answered the phone lack to provide name didn't say anything at all and put me on hold WOW, whats going on there????? Office manager please make it a point to advise the front staff whom is the first point of contact to be professional, we all get busy grab a pen write down name and Number call people back don't make them wait on hold 30min. This is horrible customer service.

I scheduled my first ever ENT appointment with Del Rey MD in March and with each step of the…read moreprocess, I was thoroughly impressed. Step by step, I was taken care of in a way that I had not received medically since I was a child, or maybe ever. Every question I had or thought I wanted to share was answered and listened to attentively and with genuine enthusiasm. I couldn't believe how deviated my septum was and so scheduling a septoplasty was definitely the next step. I had my procedure done yesterday and each person who helped me was incredibly kind and made me feel safe and comfortable. Even the doctor, whose only job was to perform the procedure made sure to let me know what was happening step by step. Of course, being heavily sedated helped a lot, as I was extremely anxious beforehand, but the care I was given made it even better. So far, not even 24 hours after surgery, I am in no pain whatsoever. They already called me this morning to check up on me and I look forward to my post-op check up. I couldn't recommend this place any more than I already do. Thank you to all the staff and Dr. Sigari for a wonderful experience.

Bait and switch. Try a different office. The nurse and doctor I saw were both great--kind,…read moreprofessional, and helpful. I felt comfortable and well taken care of during that part of my visit. Unfortunately, things took a turn when I interacted with Angela (the blonde older lady staff member). She was very aggressive about trying to schedule me for an elective procedure that I wasn't even sure I needed yet. Instead of giving me space to think things over or ask questions, I felt pressured and uncomfortable. She kept making comments about how she works in multiple offices and making the appointment for a few months out would be easier for HER. She kept saying "I can't even call you to follow up in 5 months?" And said I would need to pay my copay to hold the appointment. Her attitude really took a turn and she just handed me a black folder and said "I guess you can just read about it yourself then, you're all set" and I walked myself out without anyone saying goodbye, or following up. I hope the office can address this, because the medical care itself was good--but the end was a total bait and switch.

Long overdue review. I have had chronic ear infections since…read moreI was in high school. I bounced around from one ENT to another. In 2009, I finally came across Dr. Jesus Tan, Sr. who gave me proper care. With my recurrent ear condition, I'm fortunate to have found him. Since my initial visit in 2009, I see Dr. Tan every 8 to 10 weeks for preventative care and maintenance. Each and every visit I have had has been a welcoming and pleasant experience. Dr. Tan always pays full attention to my needs and I can honestly say I have never had a negative experience in any of my office visits. He's absolutely competent, knowledgeable, and very caring. He's also very careful when operating with ear cleaning tools! If you have ear issues, I totally recommend you pay Dr. Jesus Tan, Sr. a visit.

Left me sitting in his office for what would've been 2 hours, if I hadn't asked what was going on…read more Complete waste of my time.

Dr. Varma is a rare breed today. Not only is she competent and effective, she is friendly and a…read morewonderful communicator!

From the owner: Namrata Varma, DO, is a fellowship-trained pediatric otolaryngologist at SCENT - Southern…read moreCalifornia Ear, Nose, and Throat in Los Alamitos, and Long Beach, California. To better serve her patients and their families, Dr. Varma is fluent in English, Hindi, and Spanish. Dr. Varma received her osteopathic medicine doctorate from Touro University - College of Osteopathic Medicine. She went on to complete her Otolaryngology and Facial Plastic Surgery residency through Michigan State University. She was then accepted into the prestigious Pediatric Otolaryngology fellowship McGill University in Montreal, Quebec, in Canada where she received training in surgical treatment for chronic ear infections, endoscopic and open airway reconstruction, and specialized speech and swallowing disorders. She moved back home to Southern California five years ago and has since been caring for both children and adults with a wide variety of ear, nose, and throat problems, including minimally invasive surgery to treat obstructive salivary gland disorders. With her passion for Pediatrics, Dr. Varma collaborated with the pediatric speech and swallow therapists at Miller Children's and Women's Hospital and has since started a multi-disciplinary Aerodigestive Clinic, addressing the needs of both inpatient and outpatient children with complex swallowing and voice disorders. Despite being early in her career, Dr...

Absolutely amazing experience. Thank you for holiday gift! I am so happy…read more I truly appreciate friendly staff, clean environment and overall experience.

"Thank you so much for the great care and surgery you performed on me. You and your staff are…read moreawesome!! You have made such a huge difference for me I am loving my results appreciate all you have done. Your commitment to patient care is truly inspiring. "I am blessed that you were my doc Thank you so much! Dr. Hurvitz (You will be missed so much)

Great Otolaryngologist who is skilled and knowledgeable and explained everything…read more From a physician in a different specialty

I called to request an appointment, and was told that I would receive a call from a different…read moreperson/department (?) that would call me at a later time to schedule me. I never received a call back. Poor service and first impression of this doctor's office.

I waited several weeks for the appointment, so I was well prepared. I asked for the 8 page forms…read moreto be mailed to me, as I have Macular Degeneration and need my Braille tools at home. The forms were delayed so I made a special trip to the office to collect them. The office was closed on a Friday. Finally when the forms came I tried to fill them out the best I could with my failing eyesight. I do well in typing, so I wrote a one page letter explaining my history. Dr. Willner did not want to know anything about my health and had a very rude attitude, bragging about his training. His laptop was the only important thing, not me, the patient. He did not like me, an 93 year old woman, and he let it be known. He made a sarcastic remark to his girl Claudia when her gave instruction for a future appointment. He did not say good-bye to me, but gave me a dirty look. I cancelled the appointment.

Dr. Willner did surgery on me for a mass in my parotid gland. He is a wonderful dr. Sat with me…read moreto explain my options and when I decided what I wanted to do he explained how the surgery was performed and want the possible complications could be. I was in the hospital for 3 days and after that was able to get my staples and stitches out 10 days later. Everyone from the hospital staff to anyone that I talk to about Dr. Willner can't say enough good things about him. I was very nervous before the surgery and the staff at Long Beach Memorial said I was in the best of hands....put me at ease. My mass turned out to be cancer and Dr. Willner's follow-up has been remarkable. I can't say enough great things about him and I would recommend him to anyone that needs a great dr or surgeon. My experience with his staff is also great. They are very friendly and welcoming when you enter the office. If you have to wait a little bit I don't mind because I know I'm getting the best care possible.

One of the horrible decision was walking to this office. I went to urgent care for my ear and they…read moresuggested to see an ENT. It was Friday so i decided to check with Zoc Doc. I saw this Dr name with full availability...I took my appointment for 2:15 while it was too far for me but I decided to give a shot...I've never call back the office but after reading all the bad reviews later on in Yelp I decided to call them. The front desk told me he is not sure why I was able to book the meeting but there is no availability at 2:15 and if i want it, i should go at 1pm. I was surprised that they didnt even check when i took the appointment and if i drive 40+ miles in Friday which all that traffic they were going to reject me!!! Upon arrival, they gave me a ipad with all weird questions that it wasnt related to my situation and when i asked i only came here for my ear check up and rven i dont hsve pain anything he sais then check 0 for pain even its unrelated like its about your sinuses snd etc...The appointment got more interesting that wothout even explanation they directed me to CT scan room. I felt very uncomfortable and i said i just came here for a simple check up...Why this CT for! They told me its their procedure! I said but dr even didnt talk to me to know what is the reason i walked in to the office today and he still was pushing me. And i said no. Then, they put many tools in my ear and the most funny part no one told me ill get checked by PA. There was available PA close by my house and the only reason i drove by to see ENT. They already half of the procedures that i didnt need it! I told them i was in urgent care and they already washed my ear with water and I'm only here to make sure there is no other problem! Because in urgent care they weren't able to go and see inside of the ear with camera! The PA brought the vacuum and started another procedure...i have the worst pain in my whole life! The procedure was to aggressive specially that i already had the cleaning water in the morning! I also asked if Dr Sigari is around they told me no he has many offices! Im still shocked..i feel frustrated and misled..I wished at least they told me there is no ENT in office and ill het evaluated by PA. I regret of my decision specially i didnt have pain at all and now barely i can move my face!

HORRIBLE OFFICE. I used a portal to book the appointment, uploaded all my information and digital…read moreinsurance information. Drive 45 mins to get appointment, arrived 15 mins early. Was DENIED care because I don't have physical cards. I haven't had physical insurance cards in years. Not one provider has asked me for physical cards in years. Everything is digital. The office can verified my insurance but still would Not let me be seen because of lack of physical card. I even offered to call my insurance after the appointment to get more documentation and they refused.