If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

Zoey truly is the best and she's the only one I would trust to recommend to my loved ones. She is…read morespot on every time you talk to her, and within minutes she is able to get to your core and verbalize things about yourself that resonate so deeply. I love that she also includes concrete coaching and advice in her calls and you leave with tangible things to work on. She is loving but direct and you can tell she genuinely cares about you and your unique situation. I have finally found my spiritual coach for as long as Zoey keeps doing this work. Can't recommend her enough!

To say my session with Zoey was life-changing is an understatement! She was fully attentive and had…read morea wonderful, eloquent way of speaking and connecting with me. She is an incredible listener and very gentle. Her intuition is spot-on because she mentioned my dreams and goals that I had never told anyone about. She and I have a long future ahead. I am so grateful and so excited!

I had to have a new trust and will written and I called 3 attorneys. One attorney scheduled me for…read morean intake appointment 6 weeks away, another took a message and Guidant Law got me in the followling week. I did all the paperwork they requested and 1.5 weeks later I was reviewing my documents. I will be signing my trust documents this week and moving on. In total it took 3.5 weeks from the first call to the document signing. Couldn't have asked for a better outcome.

Jim is great. He offers his advice on your ideas & other options to consider. He takes his time…read morewith you to serve you best! So far we've enjoyed his services for our company.

There are not many places you can receive that level of Architectural services and design in…read moreArizona. CDA also does great work in other states such as Texas, Colorado, California etc.

From the owner: Candelaria Design is an architectural firm specializing in residential and boutique commercial…read morearchitecture. Founded on the principal that the design process needs to be a collaborative adventure, Candelaria Design works closely with their clients and design team in creating homes and projects specifically for the needs and experience of the end user. Candelaria Design is a TEAM of dedicated architects, designers and support staff all sharing the same values of personal customer service, quality design, and building friendships along the way. Creating a home is such a personal endeavor and undertaking and it takes a team that cares about the client and their experience both during the design and construction and years after the completion of the home. A Candelaria Design home is much more than just a structure of brick and mortar, it is a home that embodies the wishes, memories, and soul of our customer!

We've worked with Blake and Scottsdale CPAs for several years and have always had a great…read moreexperience. Blake is incredibly communicative and consistently available whenever questions come up throughout the year. I highly recommend Blake and Scottsdale CPAs. They make tax season feel straightforward and keep everything beyond that easy to navigate.

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

Please don't go here. I paid him $4500 to help with taxes. He barely would respond to texts or…read moreemails. Did nothing except file 2019 taxes for me. I moved in 2020 so I found a reputable tax attorney. So I basically paid him $4500 to do state and federal taxes. Just insane. I'd write for updates no response.

I'm sorry to have to post this but I highly recommend using anyone but Brandon Metcalfe. He said he…read morewas filing an Offer In Compromise for my significant other. We were charged $3,000 up front and told that this is a very LENGTHY process. We trusted this advice and waited. While fees and penalties racked up by the thousands. We ended up spending years on the hook with this unprofessional fool. He was unresponsive and does not have the credentials. We eventually bit the bullet after a few years and went to a REAL TAX FIRM with REAL TAX ATTORNEYS. We found out that Resolute had not filed an OIC as promised but was working out a payment plan which we could have done ourselves. DO NOT USE THIS FRAUD. I'm disappointed and will never see my $3k. I can't speak poorly enough of the treatment and service we received. I'll be posting this to every possible website that allows reviews. We ultimately ended up using Brandon Keim at Frazer, Ryan, Goldberg & Arnold LLP. We paid $1,500 on retainer and didn't even end up paying $3k. The tax bill will be settled for a minute fraction of the original owed amount. No thanks to Brandon Metcalfe and his joke of a company.

This location is the best of them all. I can say this because I have worked with them at other…read morelocations. This is my 2nd time working with Allyson at this location. I think that the owners are fantastic as well! This time I wanted to do something more personal and dear to my heart. My 85 year old mother sent me a "just because" greeting card to me and my wife. It was a picture of to young children sharing a malt together. Above the picture of the two, my mom wrote our names. It touched my heart and I wanted to preserve the card and her signature. I wanted to preserve the orginal handwriting to be transferred to the 24in X 36in canvas print that we had this card blown up into. It came out absolutely amazing! Thank you Allyson and the rest of the Signarama crew for giving me a keepsake that will be a lasting reminder of my mom who lives in the midwest. I don't get to see her much but the canvas print will be a constant reminder in between the times that I cannot go visit her.

As perfect as it gets! professionally designed and professionally installed for amazing prices and…read morefabulous speed. I would highly recommend this company to anyone.