I spoke with Danielle about leasing an apartment she was very helpful. My friend lives at Premisis…read moreand the maintenance team is wonderful too! I can't wait to move in!

I went on a tour with Danielle. She was really friendly and informative. The property was clean and…read morewell put together.

Horrible ROACH PROBLEM! I lived there for 18months, and so did 3 of my coworkers in different units…read moreand we all had roach infestations. In the vents in the bathroom, pantry, closets, bedrooms, kitchen... all over. They did monthly sprays and did "construction" to fight the infestation, which did lessen the problem but not eradicate it. Also I believe that the vents in my bedroom had mold in them. While I lived there I had constant raspiness, dripping nasal and etc... as soon as I moved those symptoms immediately cleared up. Beware.

My ire arises from a complaint that I have with the staff at a Pelican Bay Garden Apartments…read moreentering my residence yesterday (21Aug2017). Supposedly, the entry was needed under the guise of an emergency (busted hot water heater). The alarming part of is that I was home all day Sunday and there was no indication of any malfunction. I arrived home last night to a note saying, my hot water heater had been replaced. There was no further explanation nor was an attempt made to contact me prior to enter my apartment. Once investigating further, I noticed my master bathroom was in shambles. There were dirt, dust, and debris everywhere. I had purchased a new shower curtain on Sunday and had it hanging immediately. It is now covered in the same dirt and debris described above. I immediately thought to take pictures, instead, I chose to close the door and use the spare bathroom. My thought process was to go to the office in the am (22Aug2017) and have the property manager visit and see the mess first hand. According to the posted hours, the office opens at 8:30 am. I was there five minutes early and waited ten minutes after. The office never opened. I finally reached Susan, twenty minutes after the said opening time. Once, speaking with her, the level of service eroded even further. She was very defensive and out right rude. I informed her of the situation and alerted her to my concerns. She advised me she would walk the apartment and get back with me. After about two hours, she called and informed me she would have "Daniel", sweep and vacuum where possible and there was nothing wrong with my shower curtain. Upon hearing this information, I became even more annoyed at the level of service being offered. I advised that I wanted no from the staff there to enter my apartment without my knowledge or presence. I also ask for the name of someone at the Corp. level, I could speak with. I was given Angel's name and number. I have attempted six calls to your office to speak with Angel. I was either told she was in a meeting or was going to call me back. Heather answered the phone all but the last time. My last call to your office was at 4:54 pm, at which point I spoke with Tiffany. I explained to her that I wanted to speak with Angel today, as this was that much of a concern to me. As I type this email, I have yet to hear from Angel or anyone from 1st Lake Properties. This has been a thoroughly exhausting experience, to which I want a resolution.

I've lived here almost 10yrs and to be honest, overall, I was completely shocked at how this is…read moretruly a hidden gem in the middle of everything! Of course there's always pros and cons to living in the city, i.e. lack of parking, interstate noise, and things of that nature. However, for the most part, the property's staff does an amazing job keeping the grounds looking amazing, quickly replying to maintenance requests, and making you feel genuinely cared about. I also enjoy the fact that most neighbors are respectful of each other in regards to noise and doing their part to ensure the property stays looking good. Sincerely, K M H

My experience as a prospective resident was extremely uncomfortable and left me questioning the…read moreprofessionalism of the leasing office. During our interaction, the leasing agent repeatedly referred to me as "sista" and my boyfriend as "brotha." While those terms may have been intended casually, they felt inappropriate and uncomfortable in a professional leasing environment, especially given the overall tone of the interaction. The experience came across as condescending and included what I perceived as microaggressions. Rather than feeling welcomed as a prospective resident, I left feeling singled out and uncomfortable. The entire interaction was very strange and disappointing. I believe prospective residents should be treated with professionalism, respect, and consistency regardless of who they are. Based on my experience, I would encourage management to take a closer look at how prospective residents are being spoken to and treated.

Nice place to live office and maintenance staff are very helpful ,grounds are kept up great…read moreneighbors

FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

I'm a new tenant moved in yesterday! Everything see well. Very quiet, nice neighbors two of them…read morewelcomed me shook my hand and introduced themselves. Coming from the gentilly area this is WAYYYY better! Lol Hope I continue to like it for the remainder of my lease! :-)

Ugh ok here we go. I'll try to keep this as factual as possible. Now I will acknowledge that part…read moreof my frustration is a desire for bigger space, but, I got here Feb 2020 and the rent has gone up $35 and I have a 1 bd 700sqft. Not bad but I am squished. The kitchen is too small to function. The dishwasher touches the opp cabinet and so does the fridge door. My dry foods are competing for space with pots and pans. I have bought 2 additional things to free up cabinet space but it just won't do. That one cabinet in the bathroom is just not enough. That's an issue because even on a 2 bedroom, these features won't change. I can't imagine another persons things. Much less paying more money over $1000 for just an extra room. I considered it. Odd closet setup with no light. My dishwasher leaves more ick on my dishes than when I put them in. The pool is not cleaned enough or correctly, my s/o got a nasty ear infection right after swimming recently (it's august). Maybe the rain throws it off idk but he was not ok and I was about to take him to the ER. The tennis court, that your key fob doesn't open requires one key that you have to go get from front office,is torn up to a point it could cause injury. I have had several issues with my dryer and AC in the summer. With the dryer I had to ask for a laundry card the second time it broke, it wasn't offered at all. I just hate the amount of maintenance that was needed in just 2 yrs and I'm only here half of the time. Maintenance people are nice and polite they always speak. The walls are thin in all directions. I deeply apologize to my elderly neighbors for what you may or may not have heard . I digress. The price and location is great but only for a starter apt. Not for an adult millennial desperately needing a house & upgrades. I would love for this property to keep up amenities so my money isn't going to waste.

I would not recommend applying at this location or with this company! The employees of this office…read moreare rude, arrogant, and get paid to know how to do absolutely nothing. Don't even bother with these women, they can't actually make any decisions. They are a corporate business, and do not actually care about individuals!

Beautiful renovations! Management is amazing and very helpful when it comes to providing knowledge…read moreabout the property.

If you're looking for a company that truly values and supports its employees, this is not the place…read morefor you. I began working here as an Assistant Manager, coming in with a strong background in real estate and a proven track record of success. Unfortunately, from my very first day, the experience was disappointing. I was essentially thrown into the role without proper training, and it quickly became clear that some team members were not interested in setting me up for success. My manager, Dwanda Jones, chose to gossip about other employees -- including her own RVP, Brittney -- instead of focusing on training or team development. This created a toxic and unprofessional environment from the start. Despite that, I remained passionate about my work and took initiative, often being the only one on-site ensuring operations ran smoothly. When I brought issues and updates to my manager's attention, she did nothing to address them. Later, when her RVP visited and called her out for poor performance, she shifted the blame onto me, even though I had consistently tried to communicate and ask for guidance. I requested additional help learning their new system multiple times, but instead of support, I was told not to seek assistance elsewhere -- and the promised help never came. Overall, this has been the most unprofessional and disappointing company I have ever worked for.

Great apartments, I've been living in Windmill Creek South for 3 years. Ms.D"s the best property…read moremanager that has been over the complex since I've been living here.

I haven't walked through the entire park yet but I'm a fan of the dog park. I drive out from the…read morecity to take my dogs here. It's big, it's clean, and the majority of people there are good owners. There's only been a few times where I've seen the rules broken (an intact dog, kids under 10) and they did not stay long. The park is big enough for you to space yourselves out, especially if there's too many dogs in one area or your dog is not getting along with another. Sometimes after it rains it develops big puddles but it's easy to avoid areas where puddles are. It also has a hose area where you can water down your dog if they get dirty. The only thing I would ever want changed is maybe more water fountains

Larry always does a great job keeping the property free of trash and looking great! It is so nice…read moreto take pride in where we live!