I spoke with Danielle about leasing an apartment she was very helpful. My friend lives at Premisis…read moreand the maintenance team is wonderful too! I can't wait to move in!

I went on a tour with Danielle. She was really friendly and informative. The property was clean and…read morewell put together.

The Gotham Lofts are wonderful executive apartments catering to the film industry. They have been…read morerecently renovated and even updated since last year when they were called the Jelly Roll Suites. I have a film exec client who rents a two bedroom, and it's what you would expect of a modernly appointed apartment that stays true to its historic charm. The spaces are clean, ceilings are high and the touch of industrial design makes it a nice place visually. The keypad security is nice, and there is decent off street parking when there isn't an event at Generations Hall.

The Good: Nice…read morelayouts. Great price for an all inclusive, furnished space. Can't beat the location. It's spotlessly clean (I didn't see one roach while I was there and I was on the ground floor) Adam and the staff were fantastic. The kitchens have all new, on-trend grey cabinetry and quartz countertops. The appliances are new. The bathrooms are equipped with Delta H20Kinetic showerheads which deliver amazing water pressure. There's a washer dryer in each unit and weekly cleaning service is included. If something breaks or is not working correctly, Adam will make sure it's taken care of immediately. There's a garage right across the street where you can rent space for $150 a month. There's tons of fantastic dining a stone's throw from your front door. Cochon or Butcher anyone? Also, while I'm on the subject, try Tommy G's pizzeria across the road at the bottom of the Fulton Street Garage. FANTASTIC Italian food, wings, pizza and desserts. The Bad: When you're renting a 2 bedroom apartment, you would think that the 2nd bedroom would actually have a bed. Nope, there was a pull out sofa in there, a nightstand and that's it. If you're looking for a 2 bedroom, chances are you're not looking for a 2nd room with another couch that's 10 feet away from your living room couch. I wound up having to purchase a bed and a bed frame for the 2nd bed room. Adam was nice enough to move the couch out of there for me. I also needed to move one of the nightstands out of the master bedroom to provide a bit of clothing storage space for the 2nd bedroom and I purchased an additional side table to replace the nightstand that I moved. When you rent a fully furnished, all inclusive unit, you also expect to have a full set of dishes, pots, pans, silverware, etc. We had 1 pan. 2 pots without lids, a total of 1 fork, 2 spoons and 1 knife. We had dinnerware and glassware service for 4 (which is adequate for a 1 bedroom unit, but not a 2 bedroom unit). I spent another couple of hundred to buy extra silverware, a full set of pots and pans, an extra set of dishes and glassware, etc. Also, there wasn't an ironing board or iron, which surprised me since you would get that when renting a hotel room. Now, here's the crazy part. I had 2 friends who were also renting at the Gotham Lofts when I was there. One had a full set of pots and pans and the other had an ironing board and iron. Amenities should be uniform between all the units. If you wind up renting there and your place is totally decked out with everything and you don't need to start buying items to supplement what you're missing, it's because the previous tenant bought what was missing and left it behind when they moved out. I know that I wound up leaving a bunch of stuff behind when I left. It's a real ghetto business model, IMO. IMPORTANT: Generations Hall is a very popular venue that's right next door. If crowds and noise on weekends is going to be a problem, this place is not for you. I was surprised that I didn't really mind the chaos. It was actually kind of fun and nobody got ugly or confrontational while I was there. Overall, I would recommend the Gotham Lofts. Just be ready to shell out an additional $300-$1000 to augment your space into something that is actually functional. And even with the extra layout of cash, it's still a bargain.

Keith and Soraya are the best . Soraya moved me in within 3 days with the help of Keith. They are…read moreamazing . They have the best personality in this world. I will definitely be staying here for a long time .

Quite possibly the worst experience I've ever had, roach infested. Awful neighbors. And very poor…read morequality. Lived here for 3 years had a new car that was hit & run twice (purposely parked in front of a security camera only to find out it did not work). People trying to open your door in the middle of the night or trying to lure you to the door to open multiple times. 2nd month of living here I witness physical fights outside. Moldy ceiling which was not properly repaired (leaked again after a month with even more mold). The gunshot through my ceiling was the final straw. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.

I had such a great experience with the leasing office. I was put on the waiting list for over a…read moreyear. When my name come up I received a call well in advance to put in notice where I was living. I tried to fill out an application online, however they don't do that. I was told by the leasing agent because of the aging population of the people living there. The new townhouse is amazing I could not have asked for a better place to live. When I had an issue for the A/C the maintenance man came right out. All of the people who work in the office and the maintenance have been very professional and on top of the ball. I would highly recommend this apartment community to you.

I lived in Azalea Gardens for 5 years . It started as an affordable place to live in a quiet…read moreneighborhood. After awhile of staying in Azalea Gardens I have been dealing with black mold throughout the apartment. I would clean the black mold with a mold cleaning solution. But the black mold would return after a while. I would get sick often and suffer with my bronchitis asthma. So due to the increase of Rent going up every year and dealing with the constant black mold throughout the apartment. I decided to purchase a home . I sent in an email stating I will not be renewing my lease due to the condition of the black mold throughout the apartment and the increase of the rent going up every year. After moving out before my lease was supposed to be renewed on . I received a final account statement with additional charges. For a 30 day notice fee . Why should I pay a 30 day notices fee when I'm not staying an additional 30 days in the apartment? It's like they are asking me to pay rent for 30 days and I'm not living there anymore. It's not like they are renting out the empty apartment cause they are several empty ones in the neighborhood . And people I have came in contact with always ask why they are not accepting applications.

I've been living here 8 months and anytime something breaks or needs repair staff is very…read moreresponsive and I've never had an issue with anyone. Miss Lisa the property manager helped sign me up for my lease actually and she's always here and assists with whatever she can. Very happy with my experience.

Horrible staff a/c always breaking roach problems lazy maintenance always doing half ass work and…read morenot fixing the problem fully! Carpet got wet from a/c 3times first time got someone to come clean it 2nd and 3rd time they blew it off like nothing even happen so I had to clean my own! Say they coming on this day and time but don't show up until 5pm could have went to work but soon as rent is due they in your ass sending out letters!get y'all shit together and control your bug problems then worry about your Tenants paying rent!

I have lived here three months and continue to enjoy living at Sailboat Bay apartments. It's in a…read morebeautiful area with great restaurants and a great view. The management is extremely responsive to any concerns that I have had. Attacking and fixing any issues that I've had immediately. I have nothing but praise and would recommend highly that you live here. Of course this is just my opinion and you need to find out for yourself.

I lived here with my girlfriend, dog, and cat. We had a one bedroom apartment that was spacious…read moreenough for the four of us. Everything worked perfectly. I actually never even had to put in a maintenance request so I cant attest to how responsive they are in that regard. However, that probably a good thing. Also, the maintenance staff is hard at work in the building every week day. They are very friendly and I imagine if I ever had an issue they would do a great job. The community feel of the complex was great. I liked all my neighbors. Our dogs all became friends (this is a great apartment if you are a pet owner). I'd often BBQ with neighbors at the community grill at the pool. Or one in the courtyard. I'd stay here for years if I wasn't heading back to Los Angeles. SAFE & SECURE. AFFORDABLE. SPACIOUS. BEAUTIFUL. A great experience all around. I don't think i've ever been so happy in an apartment. Thanks for everything Sailboat Bay!

Proceed with Caution -- Worst Rental Experience I've Ever Had…read more Out of many years of renting across different states and cities, this has truly been the worst nightmare of an experience. I do not recommend Clearcreek Water to anyone considering making this location home. From the beginning, there were constant red flags. The person now acting as "the head" of this property is cruel, dismissive, and unprofessional, often behaving as though she has a personal issue with tenants. Heal that, "ma'am".. Her demeanor made the environment feel hostile and unwelcoming--definitely not a good fit nor look for residential leadership. For context, I've lived at other 1st Lake communities and never had an issue until I came here. Complaints from myself and other tenants about loud music, suspicious visitors, dog feces, and even strangers knocking on doors were routinely ignored. Even more concerning, weed smoke in the buildings was never addressed, despite repeated complaints. Contrary to being told that "weed is in", there are definitely complexes that enforce NO SMOKING or one may face eviction --to add, for someone with asthma, I was forced to use a prescribed (Dec '24) ventilator nightly just to breathe--this alone should have warranted urgent attention, but it never did. At move-out, my family and movers discovered visible mold on the air vents, which I later found had already been reported in previous online reviews. It was disturbing to see that this issue has been repeatedly overlooked. To top it off, I confirmed my final rent payment amount in advance--both in person and via email well ahead of move out --yet I later found out there was a mysterious, unexplained charge added to my account. I was also contacted by clearcreek for a forwarding address which was written on the move out notice, that I HAVE A COPY OF .. you have my phone number but not my file? So, where did you retrieve the # from?! Stop it. This kind of shady, unethical behavior is unacceptable, and when I contacted corporate, they had no record of an issue or even a reason for why my forwarding address had been requested. How is that so? How couldn't corporate (the entity that the "head" stated NEEDED the forwarding address) locate a concern by my name or phone number? This is wild and low, wow. Y'all dropped the ball--anywho, I was advised by corporate to reach out to Cindy Hart, the Regional Vice President. If anyone else needs to do the same, the corporate number is +1 (504) 455-5059. She should be back in office on Monday 6/30! She's also on LinkedIn. Thankfully, I've since relocated to a much better complex, where the leasing agents are professional, kind, and genuinely invested in the upkeep of the property and us, as a community (they recently facilitated a pizza party for us, a pool party, and meet and greet, all in ONE month; next events are slated for next month ) well after the lease is signed. It's a night-and-day difference, and a reminder of how poorly managed Clearcreek Water really is. Please consider THIS your warning: save yourself the stress, health risk, and frustration. This property may carry the 1st Lake name and "appear" to be the one, but it doesn't reflect the standards they use abide by. & remember this, "person in charge", you will never win when you play dirty--shame on you. With that, I recommend none of the properties based on who they hire to serve the community! ***No need to say, "reach out", I did that. Oh, (prospective tenants) when you reference my review and others, there won't be any accountability or honesty, they'll tell you what you WANT to hear so that you can sign! I simply won't stand by knowing I paid my dues throughout my stay and allow them to behave in this despicable disgusting manner. All in all, in my new place, I'm finally at peace and can SLEEP throughout the night... ALSO, here I can accrue points that go towards rent! Definitely more bang for my pretty bucks and aligns with my lifestyle choices! Peace out!

Kenny is probably the most amazing caring and lovable managthat makes the apartment feel like home!…read moreeveryone is welcoming and it just feels like a family! Best place to live

Moved in two years ago and it started out really good. Recently there has been a change in…read moremanagement and it has been problematic since. Dumpsters are constantly overloaded with garbage spilling out of them. Trash is all over the stairwells. Neighbors are grilling in the parking lot. It took two weeks for my maintenance requests to be completed as they stated they were not staffed. The complex is filthy. They stated that I changed my locks that were in fact never changed. Upon me calling the office Emily was very dismissive and rude.

I lived at Bella Ridge North for four years. Overall, I think property management did a great job…read moreat maintaining the apartments and buildings themselves clean and well-kept, including the common areas (pool, gym, walking areas, etc.) Any minor issues were resolved quickly and the ladies in the leasing office were polite and responsive. The apartments themselves were large and spacious. With that being said, over the past year there were definitely changes in who was coming and going/leasing the apartments. Noticeable differences in a higher police presence (I saw cop cars within the property gates four of five times in the six months up to leaving), random people walking around, being let in the gate who clearly did not live there, parking spots being taken by non-residents etc. Unfortunately my husband's car was stolen right from outside the apartment, on the top floor of the parking garage and several of our neighbors cars were broken into over an extended period of time. While, understandably not First Lake's fault directly, I feel like better measures could have been taken to provide a safer and more secure atmosphere, up to and including, cameras on every floor of the garage (not just where you enter) and better measures on securing the property for non-residents. When addressing the issue with corporate leadership the attitude was dismissive and very much "Not our problem" instead of "Hey, you've been a valued resident for x amount of years, we care about your business, these are the measures we are taking to improve". We had to follow-up several times not only with corporate but also with the "courtesy officer" on site, who I don't even know is a real person because he or she never reached out or contacted police. This is less about physical property and more about the attitude of the business/management and caring about resident safety. If people will steal in that close of proximity so brazenly it will probably escalate shortly into apartment break-ins. Overall, they have some major safety issues to work through.