Locating an old septic tank and pump it out! The 1st team was not successful but returned with…read moreanother crew to help them with location of tank! They went the extra mile to help as a team effort! I will continue using them for additional locations! I will highly recommend them to my friends!

We had a very large tree fall across our septic tank and drain field during the last ice storm…read more Called C&W, which happened to be the guys who dug everything for the previous owners. After a bit of scheduling confusion, they came out the same day originally scheduled and couldn't have been more professional. No surprises or extra charges. Will be the company we continue using for all future work. Highly recommend.

I had received my notice from the county that it was time to get my Septic cleaned out. I called…read moreand set up the day and the time August 5th. Ben called and let me know he was on his way. I let him know he had to utilize my neighbor's driveway to access my back yard to clean the septic for me. He had know trouble backing into their driveway getting right to the task/job at hand which was great. That is done and good for another 5 years thank you C&W Hanover Septic and Rooter service thank you Ben for your expertise in cleaning out the Septic. Very much appreciated. I have used C&W before for Septic service and will recommend and use their service for all my Septic service needs. Thanks again

I called them on May 6th and had my system pumped, there were roots I the septic tank, which he…read moresaid he could not remove, (I did not know that he was also not cleaning the tank very well). I felt uneasy about it and had another contractor come to inspect my system and the distribution box also. He could not believe I just had the system pumped . I am going to have it done al over again. I had used Anytime in the past but the business has new owners. I am not satisfied and wasted my money. There are others out there that do this service, call them.

Had C&W Hanover Septic come out to pump the tank. Here are my thoughts that resulted in a 3-star…read morerating. 1) Had two guys for two separate activities. Both of the guys represented the company well. 2) When the guy opened the tank, he discovered an issue, as he thought the pump was not functioning. He proceeded to pump the tank. The cost was $575, which was a reasonable cost based on research. 3) The other guy replaced the pump, which cost $1,600. Based on research, this was an exorbitant price based on the retail cost of the pump. Based on all of the factors, would consider them again for pumping the tank, but absolutely not for other work.

Fast service. Great communication from office and tech. Nice people. Had septic tank pumped out.read more

Beware! Now that Brockwell's is a Wind River Company....Wind River does not operate with the same…read morelevel of service as Brockwell's. They are just another huge corporation that's acquired a local company that doesn't care about their customers. I have screenshots from their website when I booked my septic pumping that show 01-06 inches of digging is free yet, when the invoice came, I was charged $51.50 for 01-06 inches of digging. I've been calling for TWO WEEKS trying to resolve the issue with the invoice & customer service can seemingly do nothing. They "file a ticket" & say I'll receive a callback...yet no one ever calls back. This should be a simple, straightforward issue to resolve but they clearly just don't care. I've also had to wait on hold 20+ minutes whenever I've called customer service. My experience with Wind River has been extremely frustrating and again, not at all the same experience I had with Brockwell's when it was still locally-owned the last time I had my septic tank pumped. I would not recommend using Wind River because if you have any issues, they certainly do not seem to care enough to fix them!

Brockwell has been working with my husband for over 10 years now. They are the best. Bruce is kind…read moreand always on time. They are reasonable with their prices as well. They are the only septic service company that I would recommend.

Used them at least twice to inspect my septic. The advice to use septic tablets was genius. Glad…read morethey're available. Very timely.

Excellent Customer service. Did an excellent job on my septic! I would highly recommend.read more

Joe at Virginia Septic Service and Repair of Powhatan, VA is amiable, knowledgeable, and most…read morewilling to help. 10 stars for that. It can be difficult to reach him, but once you do, you won't be sorry.

Joe just completed work today at our old farmhouse. He did an amazing job replacing the crumbling…read moreinfrastructure and upgrading the tank and distribution box of our septic system. First step in making this house our home. High quality. So.satisfied. I highly recommend VSSR. They are reasonably priced for an expensive undertaking and worth every penny. Joe left the area neat and orderly throughout the job. Thank you again Joe !!!