I stopped in Budget Batteries in hopes that they had what I needed. It was a long shot since I…read morehave 27 year old Japanese import. I hadn't even gotten out of my car yet when I was greeted. I asked if they had a battery for "this", and he said, "I sure do!" I said I would need new terminals, and he said that would be easy. He started to explain something, but I (probably rudely) interrupted him and said, "Do what you gotta do, because I can't start it without a jump". He said, okay, and started grabbing what he needed. The battery is located under the passenger seat, which is on the left side of my right-hand drive vehicle. He had to work inside the car to change out the terminals and place the new battery. He took care not to make a mess, picked up all the cuttings, and fixed my seat and carpet. I had to have the same service done to my other JDM vehicle. I went to the Tacoma shop that time. The battery is under the hood of that one, so less work. Great service there, too; however, Puyallup service was $20 cheaper. Before I left, he asked if he could take a picture of my vehicle. You're a lifesaver, Chad! Thanks so much for having what I needed, being so cool, and getting me back on the road within 20 minutes. *Side note: I read another review, and I feel like I have to say this. I'm a female and an islander. I didn't feel any discrimination or racism.

The service was very quick, but the pricing and communication were quite bad…read more I went in to have the battery I had purchased four years ago checked. I'd been going to this store for a very long time, but it had a new manager. The manager attached a meter to the battery very quickly, which I appreciated. I didn't see the meter, and he didn't explain anything, just, "Yep, it's bad." He gave me the replacement price, which was high, but I decided to go ahead and have it done. I asked about the warranty, and he said it was five years. I said, "Does my current battery have the same warranty?" "Yes," he said, "You bought it here." "So, am I due some pro-rated discount because this battery failed early?" "I can give you 10%" "Hmmm," I'm thinking, "I'd have thought 4 years out of 5 would be a 20% discount," but I didn't know how they prorate, so I let it go. When he rang up the sale, he forgot the discount. I asked about it, and he said he could give me a slip of paper for an extra core charge when I come back to replace this battery. This was because it was "too hard" to run the sale over again. He scribbled on the back of a business card and initialed it. (It is pictured below.) Of course, I'm thinking, "So I have to hang on to this piece of paper for four to five years and come back here for another battery because you made a mistake and are too lazy to run the transaction over again?" He caught my look and said he could run it again, but he was "just trying to save me money because running a credit, and a new sale would be two or three transactions, and the card machine charges me $2.50 every time it runs a card, so I would end up losing most of the rebate." I'm thinking, "Huh?!" All this is happening at high speed, I feel pressured, and so I decide it's not enough money to hassle over, and I'm not up for the fuss. So I end up paying the full (high) price and have to keep track of what I think is likely a worthless piece of paper that won't be honored even if I just happen to be in the right place at the right time when I need a new battery sometime in the future. Nah, not gonna happen. Needless to say, I'm very disappointed, feel poorly treated, and slightly deceived. I won't go back to the store and will not recommend it to others, which is kind of sad because I've been going there for so long (when it had a different manager). Oh, well, life goes on, and it's not enough money to worry about, but the principles involved were worth mentioning. There, I got that off my chest, and I feel better now. :-) Thanks for being my online counselor! LOL.

Amazing how fast it was for me to get a fully working (almost like new) battery for my Acura CL and…read morecalled 2 others before this one so. Where i was coming from at the time I so Happened to be closer to the one in Milton and also called the one downtown Tacoma or one by the TacMall I can't remember now smh but it was so frustrating that everytime I try to start my car, before work after work and when id need to run errands at the store or go get groceries and coming out to a dead ass car is not the best of times but I'd be meaning to check them out after one of my coworkers had mentioned that they even existed esp since I really got no clue when it comes to cars and mechanics & such and guess wasn't much good for me that my dad always had been the one who I'd go to if my brakes went bad "needed changing" or tires were worn out/ popped on me so guess I should've been paying more attention when he was helping with that cuz let me tell ya I dint eve know how to check the pressure of my tire let alone put air in them shut that's bad now that i think about it omggg smdh So anyways i believe his name was Kevin who had said tht he did have a battery to fix perfectly in my car for just $77 (and not $200+tax for brand new like I think Costco's was) so 77bucks out the door for me & now every time I go to my car I'm so relieved it actually just starts up like a normal car like best feeling ever lol And the main reason why I did not want to give 5stars is because when I pulled up, me & my friends had got done eating some Chinese food we had to eat for lunch & so my friend had waxed their plate of food & asked me to throw their ONE to go box in the trash can we had seen right out in front in the garage we were parked right up front of so when I asked our battery guy if that was okay ...(me being polite) he literally said no I wasn't able to throw my trash away & because I guess that so many ppl were like I guess throwing their trash out there but it was literally 1 damn to go box and so I had to bring it back n give my friend to hold onto it till we actually had got to throw when was getting gas smdh *They would probably have got the whole 5 starS if he had just abit better customer service(or whatever it's called) than that that we had got..

I had a dead battery. The technician at budget batteries (BB), cleaned it up an was able to charge…read moreit. He gave me a loaner battery to use while he charged the old one overnight. The next day he installed the old one, now revived. Cost to me $0. He could have easily sold me a new battery for around $147. Thoughtful, staff, friendly and they are there for their customers.

If you are have battery issues this is the place to go. These gentlemen are very knowledgeable and…read moreare there to help. They are great at customer service. They also have the best prices on batteries. With the heat dont for get about your battery. This is a must go place if you are having any battery issues. Thank you for helping me today. Sincerely Kay McLean

Not sure if the other locations are Like the ones on Teri…read moreparkway in fort myers but I have bought over 7 batterie and known have lasted more than 1.5-2 years. To me there not worth it.

I've had two batteries replaced there. The price and service was great. They went the extra mile to…read morehelp me out.

Bought an X2 3 years ago. a year ago it started having issues holding a charge that progressively…read moregot worse. Had the store charge the battery twice (each time when I installed a new alternator) and the issue never went away. Asked if they could just replace it since it is still under warranty and the manager told me no because there was not enough charge on the battery. Will not purchase from them again. The battery was good for 2 years though but that is not much for a battery that cost over $400. EDIT: Called customer service as I was asked. They understood the issue and also could not understand how the store thought the battery could be over 10 volts if it is not taking a charge but the owner still refuses to replace. (Tacoma Mall Blvd Location). I will take my business elsewhere. Think twice before buying here.

Great service for phone repair. I come here so much I should own stock...9 screens replaced,…read moreseveral batteries and reasonable prices.

Great service and friendly people. They definitely know how to work on a phone. Super…read moreknowledgeable. They finished up my repair ahead of schedule and I was able to get right in at my appointment time. Hopefully I have no more issues, but if I do ill come back here!

Always helpful and kind. I had to get an acid battery for my motorcycle and they had it in stock as…read morethey always have the weird code batteries for my home alarm system.

Adrian helped me with a new battery, and installed it, right away. Very helpful and knowledgeable.read more

Ryan was really informative, efficient and friendly! One of my headlights and fog lights went out…read moreand he helped me find the right part for my vehicle and understand what was best for my car and why. He even helped me install it quickly on the spot so I could get safely back on the road without getting a ticket! Great service all around, I will be going here in the future for all my auto needs!