I stopped in Budget Batteries in hopes that they had what I needed. It was a long shot since I…read morehave 27 year old Japanese import. I hadn't even gotten out of my car yet when I was greeted. I asked if they had a battery for "this", and he said, "I sure do!" I said I would need new terminals, and he said that would be easy. He started to explain something, but I (probably rudely) interrupted him and said, "Do what you gotta do, because I can't start it without a jump". He said, okay, and started grabbing what he needed. The battery is located under the passenger seat, which is on the left side of my right-hand drive vehicle. He had to work inside the car to change out the terminals and place the new battery. He took care not to make a mess, picked up all the cuttings, and fixed my seat and carpet. I had to have the same service done to my other JDM vehicle. I went to the Tacoma shop that time. The battery is under the hood of that one, so less work. Great service there, too; however, Puyallup service was $20 cheaper. Before I left, he asked if he could take a picture of my vehicle. You're a lifesaver, Chad! Thanks so much for having what I needed, being so cool, and getting me back on the road within 20 minutes. *Side note: I read another review, and I feel like I have to say this. I'm a female and an islander. I didn't feel any discrimination or racism.

The service was very quick, but the pricing and communication were quite bad…read more I went in to have the battery I had purchased four years ago checked. I'd been going to this store for a very long time, but it had a new manager. The manager attached a meter to the battery very quickly, which I appreciated. I didn't see the meter, and he didn't explain anything, just, "Yep, it's bad." He gave me the replacement price, which was high, but I decided to go ahead and have it done. I asked about the warranty, and he said it was five years. I said, "Does my current battery have the same warranty?" "Yes," he said, "You bought it here." "So, am I due some pro-rated discount because this battery failed early?" "I can give you 10%" "Hmmm," I'm thinking, "I'd have thought 4 years out of 5 would be a 20% discount," but I didn't know how they prorate, so I let it go. When he rang up the sale, he forgot the discount. I asked about it, and he said he could give me a slip of paper for an extra core charge when I come back to replace this battery. This was because it was "too hard" to run the sale over again. He scribbled on the back of a business card and initialed it. (It is pictured below.) Of course, I'm thinking, "So I have to hang on to this piece of paper for four to five years and come back here for another battery because you made a mistake and are too lazy to run the transaction over again?" He caught my look and said he could run it again, but he was "just trying to save me money because running a credit, and a new sale would be two or three transactions, and the card machine charges me $2.50 every time it runs a card, so I would end up losing most of the rebate." I'm thinking, "Huh?!" All this is happening at high speed, I feel pressured, and so I decide it's not enough money to hassle over, and I'm not up for the fuss. So I end up paying the full (high) price and have to keep track of what I think is likely a worthless piece of paper that won't be honored even if I just happen to be in the right place at the right time when I need a new battery sometime in the future. Nah, not gonna happen. Needless to say, I'm very disappointed, feel poorly treated, and slightly deceived. I won't go back to the store and will not recommend it to others, which is kind of sad because I've been going there for so long (when it had a different manager). Oh, well, life goes on, and it's not enough money to worry about, but the principles involved were worth mentioning. There, I got that off my chest, and I feel better now. :-) Thanks for being my online counselor! LOL.

Even though I wasn't able to get the fix I was looking for the employees were still helpful…read more Definitely gave some good advice and suggestions. T Mobile sent me here and I'm glad they did. Federal way is still the #1 store though. There service was hard to beat! Definitely use batteries plus for your phone repairs.

Clayton was friendly and helped me change two of my watch batteries. He was quick and very…read moreinformative! I appreciate him making my retail experience.

I have had numerous cars over the years 1957 Chevy, 1981 DeLorean 1998 Ford Ranger pick up . 2013…read moreToyota RAV$ and many more The personnel at Budget Battery in FIFE are always very helpful in helping me select the best option depending on how much I drive the respective vehicles. On a couple of occasions they said that they could simply replenish the fluid and my battery would last a while longer rather than selling me a new one at that time. The batteries there always seem to last as long as batteries that I have bought elsewhere but at a much better price I have been coming here for around 15 years. Jim G Federal Way

Service was fast. Swapped out battery within minutes. Definitely recommend if you don't mind…read morepurchasing refurbished batteries.

Bought an X2 3 years ago. a year ago it started having issues holding a charge that progressively…read moregot worse. Had the store charge the battery twice (each time when I installed a new alternator) and the issue never went away. Asked if they could just replace it since it is still under warranty and the manager told me no because there was not enough charge on the battery. Will not purchase from them again. The battery was good for 2 years though but that is not much for a battery that cost over $400. EDIT: Called customer service as I was asked. They understood the issue and also could not understand how the store thought the battery could be over 10 volts if it is not taking a charge but the owner still refuses to replace. (Tacoma Mall Blvd Location). I will take my business elsewhere. Think twice before buying here.

Great service for phone repair. I come here so much I should own stock...9 screens replaced,…read moreseveral batteries and reasonable prices.

I ripped a few of my splash shield bolts off my car. Kriss at the store check what I needed and…read morehelped me put them in. Kriss has amazing customer service.

Excellent customer service and reasonable prices. Lots of inventory in stock and they're always…read moresuper helpful in finding what you need. Special shout out to Jacob, who found me the right wiper blades AND came out to my car and installed them in probably less than 2 minutes. Now THAT'S customer service! Love this place- would highly recommend. I know everyone loves Amazon shopping but let's not forget about our great local stores and the opportunity to support our community and the employees working locally.

Amazing how fast it was for me to get a fully working (almost like new) battery for my Acura CL and…read morecalled 2 others before this one so. Where i was coming from at the time I so Happened to be closer to the one in Milton and also called the one downtown Tacoma or one by the TacMall I can't remember now smh but it was so frustrating that everytime I try to start my car, before work after work and when id need to run errands at the store or go get groceries and coming out to a dead ass car is not the best of times but I'd be meaning to check them out after one of my coworkers had mentioned that they even existed esp since I really got no clue when it comes to cars and mechanics & such and guess wasn't much good for me that my dad always had been the one who I'd go to if my brakes went bad "needed changing" or tires were worn out/ popped on me so guess I should've been paying more attention when he was helping with that cuz let me tell ya I dint eve know how to check the pressure of my tire let alone put air in them shut that's bad now that i think about it omggg smdh So anyways i believe his name was Kevin who had said tht he did have a battery to fix perfectly in my car for just $77 (and not $200+tax for brand new like I think Costco's was) so 77bucks out the door for me & now every time I go to my car I'm so relieved it actually just starts up like a normal car like best feeling ever lol And the main reason why I did not want to give 5stars is because when I pulled up, me & my friends had got done eating some Chinese food we had to eat for lunch & so my friend had waxed their plate of food & asked me to throw their ONE to go box in the trash can we had seen right out in front in the garage we were parked right up front of so when I asked our battery guy if that was okay ...(me being polite) he literally said no I wasn't able to throw my trash away & because I guess that so many ppl were like I guess throwing their trash out there but it was literally 1 damn to go box and so I had to bring it back n give my friend to hold onto it till we actually had got to throw when was getting gas smdh *They would probably have got the whole 5 starS if he had just abit better customer service(or whatever it's called) than that that we had got..

I had a dead battery. The technician at budget batteries (BB), cleaned it up an was able to charge…read moreit. He gave me a loaner battery to use while he charged the old one overnight. The next day he installed the old one, now revived. Cost to me $0. He could have easily sold me a new battery for around $147. Thoughtful, staff, friendly and they are there for their customers.

I will always use this amazing business. I thought I needed a new battery and was expecting to pay…read morearound $250. Turns out I only needed the connectors cleaned. The owner of Budget batteries checked everything thoroughly and did not charge me a thing. He only asked me that when I do need a new battery that I come back to his business. I absolutely will. Talk about great Customer Service and a good businessman, wow. Such a rarity these days. I will be loyal and return to purchase a new battery when the time comes.

Fast, knowledgeable, great price, and friendly service. Got…read moreus back in the road quick!

associate said that they what I was looking for. But right after I kept asking more questions about…read morewhat I was looking for. Right after they said, can you repeat the 1st question one more time? So I repeated it and said never mind we don't offer that. was lying because before him, i ask someone else and they said they did offer what I was looking for.

My visit to this location (16222 Meridian E Suite 103 ) was to purchase OW-20 Syntheic oil for my…read moreToyota. I arrived and found what I was looking for. As I gathered my purchase into my arms I made my way to the counter to pay. As she collected the items to enter into your purchase system, the clerk noted there was oil leaking from the one quart of oil. I was motified as I just had those quarts next to my clothing....I was wearing white as I was on my way to a Father's Day celebration. Upon looking down, I saw that oil all over my blouse and white tank top and capris. I was so upset and yet, your counter people did and said nothing. It wasn't until I said a few not so nice words that the clerk gave me a half-assed "yeah sorry about that"! I was so angry about that throw away apology. There was no attempt to offer me something to clean it off with nor any assistance with it whatsoever. I asked for a manager's card and as it turns out, the one person who said nothing about my incident, although fully aware and said nothing, was the manager. If I was only mad before, I was fully on boiling angry that she said and did nothing. As I walked out, she dared to yell out "have a nice day". REALLY???? I don't care what I had on. As a customer, I had the expectation to buy products that were ready to be handles and not leaking. I called their customer service line and filed a complaint. I would give a zero rating if I could because customer service should always be a priority. This was clearly not the case at this location. Will NEVER purchase from any of their stores again.