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Batteries Plus

3.5 (42 reviews)
Closed 10:00 am - 6:00 pm

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Motorcycle that needed the right battery, so that the next day thank you Clayton

Clayton was awesome in getting the issue For my iPhone resolve the store in Tacoma just sold me a new battery which did not fix the issue, he diagnosed it and it was the charging port that was broken. A few days later I purchased a battery at O'Reillys for my motorcycle build and they sold me the wrong size and type he was able to give me the right one and also put the acid in the battery & charged it overnight for free. Huge shout out this Location and Clayton thank you so much -Mo

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1 month ago

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Frank M.

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9 months ago

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Frank M.

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4 years ago

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4 years ago

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6 years ago

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9 years ago

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5 years ago

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13 years ago

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6 years ago

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4 years ago

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Frank M.

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4 years ago

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Frank M.

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6 years ago

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9 years ago

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8 years ago

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Frank M.

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6 years ago

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7 years ago

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11 years ago

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9 years ago

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10 years ago

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9 years ago

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Frank M.

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10 years ago

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8 years ago

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Frank M.

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9 years ago

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10 years ago

Brought my watch in for new batteries. They broke the watch and still charged me. I won't be coming back.

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9 years ago

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Frank M.

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9 years ago

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13 years ago

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11 years ago

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Matt P.

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9 years ago

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11 years ago

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7 years ago

Jamie and her whole team are amazing unparalleled the service they did a fantastic job re-programming up my key for my Honda Civic

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10 years ago

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12 years ago

They had say day service to replace my ipad screen. Reasonably priced for same day service.

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8 years ago

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Frank M.

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8 years ago

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8 years ago

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8 years ago

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9 years ago

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9 years ago

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10 years ago

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Page 1 of 2

Ask the Community - Batteries Plus

Review Highlights - Batteries Plus

Jamie went out of her way and drove up to the store that night to get the part and called us the next morning at 8:15 a.

Mentioned in 5 reviews

Read more highlights

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iRepair Xpert Southhill Mall

iRepair Xpert Southhill Mall

(3 reviews)

Went in on Wednesday at 545PM. I called earlier in the day and asked how much to repair the back of…read morean iPhone 15 Pro Max, they told me $150. When I arrived at the kiosk, the guy told me $170. I said "really?" And he said "yes, they're expensive." Told him I was quoted $150 and he said "oh okay sure no problem." Took about an hour which is exactly what he quoted. That wasn't bad, although when I called they told me 30-45 minutes. All good there, no big deal. I picked up my phone and there was a noticeable scratch on the backing. I pointed it out to him and he said "it's okay!! Next time you break it, come back and I'll help you" what?? Next time I break it? lol. I asked him if he'll go down to $140 since it's scratched and he said no. After tax I paid $165. Wouldn't be irritated with the price if it were really good quality. The MagSafe doesn't even work anymore and I can no longer use any MagSafe mounts on my phone. Good thing I'm upgrading soon, but I wish I didn't bother replacing the back. Overall -- quality isn't the best and the customer service experience was below par. I'd recommend you pay a little more to get it done right by someone who will treat you like a valued customer.

Impeccable service that is unmatched in the industry! I wish I could give them a 20 star rating,…read morethis company exceeded and went above and beyond my expectations. I had some software and hardware issues with my iPhone 15 Pro not only did my screen turn completely white. I was told by the Apple Store that my phone sustained water damage, they couldn't fix it and that I had to purchase a new phone. They were wrong. After leaving the store, I noticed the kiosk at IRepair Xpert. I decided to see if there was any chance to bring my phone back to life and I'm so glad I found them. The owner Moni, said he was able to fix my phone and would have it done within 45 minutes. What I was extremely impressed with was that he took the time to show us all of the components and tell us exactly what was wrong with my phone. During the diagnostic, we saw what was wrong and he showed us what was being fixed. The knowledge and skill that he presented was just absolutely amazing, I couldn't believe he was able to fix my phone in only 20 minutes and a huge corporation like Apple couldn't repair my phone! His team was such a pleasure to work with and their professional and care they provided was incredible. It seems like there isn't anything they can't fix, they deserve my highest recommendation! Thanks again for all your help Moni!

iFixandRepair

iFixandRepair

(2 reviews)

Terrible customer service . HORRIBLE!!!!! They even charge…read morefor card fee which you're already paying over 100$ I asked to pay in cash but he was just pointing telling me all my break down of repair . They also don't offer warranty . Girl bye .

I brought my daughter's phone in here because Apple told us it needed a new screen. I had called in…read moreadvance and spoke to the owner and he had told me it would be around $75. When I got there, the gentleman that helped me had a hard time understanding or explaining with broken English but we were communicating what I thought was ok. I thought we were on the same page and he understood what I was asking for but apparently, I paid $80 for him to restore the phone which I told him I had already done and now I'm out $80 plus a broken phone and he wants me to pay more to actually have done what I requested to begin with. He literally did nothing to fix it and I think if I had the owner he would have troublshooted before just charging someone and not actually fixing it. Just be weary and REALLLLLLY make sure you understand what they are saying. I thought for sure I knew what he was saying But apparently, I don't understand phone lingo. We are a part of the government shut down and I was just trying to get my daughter's phone fixed for her but really don't even have $80 to be doing that! I'm pretty devastated and downright frustrated with the money grab. I had saved the $80 to get this done and now don't have a bunch more to get done what we actually wanted!

Phone Factory - Nice work

Phone Factory

(14 reviews)

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Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

Budget Batteries

Budget Batteries

(14 reviews)

Amazing how fast it was for me to get a fully working (almost like new) battery for my Acura CL and…read morecalled 2 others before this one so. Where i was coming from at the time I so Happened to be closer to the one in Milton and also called the one downtown Tacoma or one by the TacMall I can't remember now smh but it was so frustrating that everytime I try to start my car, before work after work and when id need to run errands at the store or go get groceries and coming out to a dead ass car is not the best of times but I'd be meaning to check them out after one of my coworkers had mentioned that they even existed esp since I really got no clue when it comes to cars and mechanics & such and guess wasn't much good for me that my dad always had been the one who I'd go to if my brakes went bad "needed changing" or tires were worn out/ popped on me so guess I should've been paying more attention when he was helping with that cuz let me tell ya I dint eve know how to check the pressure of my tire let alone put air in them shut that's bad now that i think about it omggg smdh So anyways i believe his name was Kevin who had said tht he did have a battery to fix perfectly in my car for just $77 (and not $200+tax for brand new like I think Costco's was) so 77bucks out the door for me & now every time I go to my car I'm so relieved it actually just starts up like a normal car like best feeling ever lol And the main reason why I did not want to give 5stars is because when I pulled up, me & my friends had got done eating some Chinese food we had to eat for lunch & so my friend had waxed their plate of food & asked me to throw their ONE to go box in the trash can we had seen right out in front in the garage we were parked right up front of so when I asked our battery guy if that was okay ...(me being polite) he literally said no I wasn't able to throw my trash away & because I guess that so many ppl were like I guess throwing their trash out there but it was literally 1 damn to go box and so I had to bring it back n give my friend to hold onto it till we actually had got to throw when was getting gas smdh *They would probably have got the whole 5 starS if he had just abit better customer service(or whatever it's called) than that that we had got..

I had a dead battery. The technician at budget batteries (BB), cleaned it up an was able to charge…read moreit. He gave me a loaner battery to use while he charged the old one overnight. The next day he installed the old one, now revived. Cost to me $0. He could have easily sold me a new battery for around $147. Thoughtful, staff, friendly and they are there for their customers.

Batteries Plus - mobilephonerepair - Updated May 2026

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