I am on my third leased Veloster, been driving Veloster's and working with Buerkle since 2012. I…read moreworked with Brian Armstrong this time as my last sales consultant is no longer working at this location. I had a long list of must haves since I've become a Veloster conuseur over the last four years. Brian not only filled my wish list but exceeded my expectations by finding a Veloster even more top shelf then I knew was possible! I'm not easy when it comes to my ride, I expect perfection in a car and Brian was fun as well as made it happen. I've enjoyed every visit to Buerkle from service visits to just checking in to see what the new line of Veloster's coming in have to offer. Buerkle will be stuck with me for years and it's their fault for keeping me in awesome, problem free cars and treating me like a good friend when I am there! Bravo again Buerkle, I didn't think it was possible but I love my new Turbo Veloster even more than my last one, you guys rock!

Purchased 2025 Tucson PHEV in May. When did you ever have to ask, "How is your HVAC system…read moreESPECIALLY for floor boards. I documented and THIS DEALERSHIP didn't allow me to work directly with the technician. Compare that with Morries - I absolutely recommend them- where the technician was honest with me that Hyundai F'ed up (MY word) their PHEV HVAC system - that the floor heat is prioritied last - when outdoor is under 20 degrees and lower don't expect floor heat. WHO EVER THOUGHT WE NOW NEED TO ASK if the heat will work in the winter? To add more facts: dashboard heat was 60 degrees warmer than the floor when all heat is directed to feet only (logged over 2 months with a meat thermometer) - I brought all my testing to LUTHER and they said - hybrids are known for this. NO THEY ARE NOT! My Lexus worked great. Regardless, it is working as designed. Although I purchased the 10 year service plan, Luther had made the sale and post sale - if you don't fit into their troubleshooting flow chart - get the customer out the door. Why i am not happy with Luther is the ego - that nothing I said mattered. ON THE OTHERHAND, Morries totally cared and agreed with everything I said BUT EXPLAINED to me what the criteria he needed to prove so that corporate would assist us. We own 2 Hyundais and the other isn't PHEV and works great. We were up for purchasing a car but FOR SURE NOT WITH LUTHER dealerships and not a Hyundai. Luther dealership FAILED to be honest during the sale. The PHEV HVAC system is a known customer complaint. Luther would only follow their process - that it is working as designed - however it certainly doesn't meet Minnesota requirements. My previous car was a Lexus Hybrid and LOVED IT! The only reason I let it go is it wasn't tall enough when competing with semi trucks and SUVs. So my suggestions is if working with Hyundai be sire the HVAC system works and no to Luther bit a HUGE YES to Morries.

I dropped my Hyundai Ioniq 6 off at Walser for routine maintenance and tire rotation. I was…read moreprovided a Lyft ride to my workplace and kept updated about the work being performed via text and also a short video. The car was washed and fully charged after all the work was completed. Once I was ready to pick up the car, a Lyft ride to the dealership was provided. Overall it was a great experience having my car maintained by Walser Hyundai in Brooklyn Park.

I've been coming here since 2019 and keep coming back. Danielle was amazing to me during my car…read morebuying process. She was incredibly understanding of my nervous state (I'd had a car accident 6 months prior and was veeeery shy about "getting back in the saddle"), she took the time to listen to all my concerns and to find out what I truly wanted (and didn't). She also helped me get set up with an aftermarket remote start. She's a superstar! I've had all my maintenance done here since buying my vehicle. Everyone in the service department is wonderful. They make it convenient to schedule appointments either online or by phone and communicate every step of the way. There is also a really nice waiting area with various seating options, a couple of TVs, and free popcorn and beverage options. If you're looking to buy a vehicle or need service done, I highly recommend this place. I've never been disappointed.

the mechanic I had was great! not exactly sure who it was but I'm sure you'll be in good hands with…read moreany of them! 10/10 I will be coming back here

We worked with a few different employees of this business over a few days before purchasing a used…read morevehicle. Everyone was very nice, forthcoming, and helpful. The only issue we had is that a few of the cars we'd seen online were no longer available when we went to view them - it would be good if those pending sale were marked as such to make shopping easier. Overall a fair car buying experience!

Let me start by saying that I worked at this dealership for two years as a mechanic. About six…read moremonths into my career as a lube tech, I was promoted to a Semi-Skilled Technician. Around that time, a lot of shop drama started because I consistently produced high labor hours and became well known for it. As a result, I was treated poorly by multiple technicians, especially some of the journeymen. About a year and a half into my career, I was promised a promotion to Light Duty Technician after completing a training course in Chicago. After returning from the course, I was never promoted and was instead given only lube tech work, with little to no opportunity for growth. This became a recurring issue throughout my time as a Semi-Skilled Technician. Over time, I realized there was a lot of toxicity directed toward me in the shop. Eventually, that attitude seemed to spread to management, and I began feeling unfairly treated by them as well. After reaching my limit with the poor treatment, I submitted my two weeks notice. I specifically asked both the Shop Manager and the General Manager to keep my resignation confidential because I had been given a promising opportunity elsewhere. I later found out that the GM, immediately told people despite assuring me otherwise. When he claimed that a coworker had spread the news, I confronted that coworker, who confirmed he had no idea I was leaving. Then, the day before my last scheduled day, I was fired over an issue involving a customer's vehicle I had worked on. I was told the engine had seized due to a lack of oil from an open oil cover. I do not believe that claim is accurate, as I always double-check my work, especially oil changes. Considering that oil changes were primarily all I ever did, and I performed a large percentage of them for the shop, I was far from inexperienced. I was told not to return and that I was no longer welcome. After leaving with only part of my belongings, I later learned that the GM and two journeymen went through my personal items for reasons I still don't understand. I also found out there had been discussions about "escorting" me out of the building. I worked extremely hard for this company and was well known throughout the dealership, including by upper management. Despite that, I felt I was consistently treated poorly and denied opportunities for advancement. For anyone considering employment here, I would STRONGLY recommend looking elsewhere. Based on my experience, the workplace culture was toxic and extremely unprofessional. As for the vehicles themselves, after working on Hyundai products daily, I'd recommend literally anything else. I saw constant recalls, frequent engine and transmission issues, and recurring suspension problems. They are horrible cars I'm glad to have moved on from what was, in my experience, a very negative work environment.

BEST FREE POPCORN IN ALL OF COON RAPIDS!!! And I'm not saying that because I work here. Although I…read morehave to say, the guy who answers the phone in the parts department leaves a little to be desired. FIVE STARS!!!!!!

I had a great experience with them today (Saturday afternoon)…read more They were prepared and have a great team to support you. They answer their phone, know you are in a hurry and take time for you to see what they can do to help.

I had car trouble near Isanti on Saturday afternoon. When I dialed their number, Abe answered on…read morethe first ring and invited us to come by for help. When we arrived, Abe had a technician come out who immediately figured-out what was wrong and then brought the car in the shop to fix it. We were back on the road in a short matter of time. It is great to have service like this anytime but is especially great when it is on Saturday. They are very knowledge here and have a great team. Thank you North Star Auto Isanti.

Joe not only was aggressive and rude but he put fear in me as a customer. The way he yells and…read morescreams with other customers in the waiting room was scary. He had my car and I couldn't leave without it. I felt in fear of my safety as he screamed at me with spit coming out of his mouth. The derogatory remarks and sexist comments were just the cherry on top. He should not be in business and definitely as a women do not come here he is the typical mechanic that tries to take advantage of women.

I was expecting an expensive repair but Joe only fixed what was needed, which I appreciate. And he…read morekept working on it until he fixed the problem. Now I'm driving happy again. I will recommend Joe to my co-workers and friends.