Had a wonderful experience with this company Buying several shades and having them installed. Very high quality. Very professional communication. Highly recommend. read more

Definitely not experts in their field. I ordered, blinds, shades, shutters for my entire home. The shutters I wanted were double hung. bottoms can close independently from the top and the top can be left open for air flow with the bottom closed for privacy. The woman who came out to take my order did not understand my request and I got window shutters that were all one piece with just the louvers able to move (there was no separation in the shutters). When I called and spoke to the owner, she understood what I wanted/requested and said since most people don't order that type of shutter her salesperson was unfamiliar with them. In order to resolve the issue, she ordered what I did want, and I had to pay the difference as they were more expensive. No concession was ever made by the owner in terms of customer service or my additional wait. In addition to the shutters being wrong, the shade I ordered for my kitchen window was the wrong size as the salesperson mis-measured. The initial order I made took over 3 months to come in and then I had to wait several more months. No concession was ever made for this either. So finally, the new shutters came in and were hung. They were exactly what I requested except they were cheap quality and there is over a 1 inch vertical gap right down the middle of the shutters. I asked the installer why there was such a large gap, and he blamed it on my window frame and made it obvious he was annoyed with my complaint. I called the owner and sent a picture and told her I was very unhappy. She basically said unless I could send her a picture of what I wanted and had in a previous home she could not help me. She also claimed to have called her manufacturers, and they all said they were unfamiliar with what I wanted. So, the end of the story, no concessions were ever made to me, no money ever refunded and I hate the shutters. I will now need to spend more money to replace the awful shutters that I have on two very large windows. They look absolutely awful. read more

I had two floors of wood 2" window blinds designed, measured and installed (10 in total). I couldn't be more happy with the outcome. The blinds were a perfect match to my wood trim and the right width to match the house's aesthetic. I priced three other companies and Home Depot and Lowe's. My house was built in 1927 and so I had to have the blinds custom created. Going the Home Depot/Lowe's route you have to measure very precisely many measurements per window. Besides the fact that they didn't offer custom blinds in the lengths I needed at Home Depot and Lowe's, I was very nervous about using my measurements for such a big investment. Plus the cost came very close to what Budget Blinds was offering but without install. I went with Budget Blinds because they negotiated a better price with me that I was comfortable with, the associate came to the house twice for fittings and consults and he installed them beautifully, quickly and courteously. Also, the blinds are guaranteed for life, which others weren't. I had a single blind that warped/bended slightly after 1 year and they no questions asked replaced it. The technician came and looked at it and then came and installed the whole new set, not just the one blind. I'm very certain the quality of the blinds has raised the appeal and price on my home as well. Kudos to a great team and leadership there. read more

Melanie was extremely helpful and we couldn't be happier with the blinds!

Great Service and pricing that fit our budget. Professional installation and customer service

I referred Melanie to my daughter who is very particular and very skillful in retail fashion and window design having managed several name brand stores. Melanie took (Liz) my daughter to another level. Her house looks like an art gallery with Melanie's finishing accents and blinds. It is truly amazing how professionally and how well Melanie runs her Budget Blinds business. You will be truly IMPRESSED .....just ask Liz :) read more

Melanie Leiux was great to work with, she helped pick colors and textures through out my house, upstairs and downstairs . very knowledgeable , courteous and just great to work with, from beginning to end it was just a excellent experience, the installation was just as smooth. The blinds came in when they were suppose and installed on time . After comparing prices at HomeDepot and Lowes ,Budget Blinds was still the best choice i could of made! This spring i plan on redoing the house all over again ,of course with Budget Blinds with Melanie. You will not be unhappy with the services you receive from her. read more