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    Budget Car Rental

    2.3 (67 reviews)
    Open 6:00 am - 10:30 pm
    Updated 2 months ago

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    Beautiful Jeep Grand Cherokee
    Wesley T.

    I don't usually have a good experience getting my rental car at the Hilo Airport but this time it was just painless. Sometimes there is only a couple of people in front of you but that can take a long time until you are helped. This time there were two Budget reps and one of them was free. These two reps were the nicest people, also rare at rental car businesses. Best part was that I scored a brand new Jeep Grand Cherokee, a beautiful ride. All the stars lined up for me on this trip and I hope for experiences like this in the future.

    We have been waiting over 40 minutes in line ... no one at the counter.
    Pebbles K.

    Bad service, I was waiting for over 40 minutes in line. No one is at the counter. I made reservations for this about a month ago. This is how Budget will help you waste time on your vacation.

    I DONT WANT TO KNOW "WHAT'S IN THIS PHOTO" FROM THE LOOKS OF ALL THE STAINS!!!

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    4 years ago

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    11 days ago

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    1 year ago

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    3 months ago

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    2 years ago

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    7 months ago

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    6 months ago

    I paid $175 a day plus added expenses for a five-year-old Mazda 3. It's absolutely ridiculous that they even market this.

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    10 months ago

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    3 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    13 years ago

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    7 years ago

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    6 years ago

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    12 years ago

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    5 years ago

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    11 years ago

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    13 years ago

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    15 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    One person id like to thank at the budget car rental is phyllis! Mahalo for taking care of my family and I.

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    Page 1 of 2

    Ask the Community - Budget Car Rental

    Review Highlights - Budget Car Rental

    Thank you Wesley for the great service picking up my rental car from ITO, Hilo International Airport.

    Mentioned in 2 reviews

    Read more highlights

    Discount Hawaii Car Rental

    Discount Hawaii Car Rental

    4.6
    (63 reviews)
    0.4 mi

    Staffs at Discount Hawaii Car Rental were very knowledgeable and they were able to give me…read morerecommendations based on two day plan at Hilo coming off a cruise ship. They responded emails and phone messages promptly and they were very helpful in finalizing my plan.

    The biggest money saving tip for the Big Island PERIOD: go with DHCR!…read more After a major screw-up on my part, reserving 9 pm instead of 9 am with Thrifty, I called them up two weeks before my trip to correct the time. My weekly rate of $329 soared to ridiculous $889!! What the fudge!! This disaster was going to ruin my entire vacation. I desperately scoured the interwebs for hours on discount sites like Expedia, Hotwire, Travelworm, Cheap Ticket, etc and nothing remotely better was found. About to surrender, I revised my keyword search and 10 mins later, I found Discount Hawaii Car Rental (DHCR). Not believing the incredibly reasonable rates ($200?!!) for a week on the site, I decided to YELP this one. I contacted Miriam W, an ambassor & megastar in the Yelp world, to double check and verify the legitimacy of this company. Indeed, it's the real deal. Thank you, Miriam! In confidence, I booked and reserved on DHCR's website with NO credit card information needed. Within less than an hour, a confirmation email in my inbox popped up and the edges of my lips began to curl upward (turning my frown upside down). An Alamo full sized car rental has been reserved for almost 40% lower price than the one I made 4 months ago from Thrifty!! When I arrived at Kona airport, everything went according to plan. Needless to say, I was a happy camper. Details: Website: http://www.discounthawaiicarrental.com/ Bonus: FREE additional driver included with reservations, NO cancellation fees. If your destination is the Big Island of Hawaii, this must be the ONLY place you should go to rent your car.

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    Discount Hawaii Car Rental
    Discount Hawaii Car Rental
    Discount Hawaii Car Rental

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    Avis Rent A Car

    Avis Rent A Car

    2.5
    (51 reviews)
    0.0 mi

    Avis counter is currently not in service. You have to go to the Budget counter for Avis, Budget,…read moreand Payless. It took about 45 minutes to get our car with 3 parties ahead of us. Good thing we rushed over there when the flight landed, because there were still ~8-10 groups behind us and they were at closing time. Hope everyone got their cars! Even though pick up was agonizingly slow, the return was quick and easy. Just park in one of the return spaces, note mileage, and return the keys on the opposite side of the counter.

    DO NOT USE. Rented for the week without incident. come 2.5…read moremonths later, i got a letter in the mail saying i owe money for damage. they charged my credit card the same day. i knew i caused no damage to this rental car. the letter had no specifics about the damage, just said "vehicle damage." i emailed them demanding for proof that i caused this damage and that i dispute the charges. they replied saying "the charges are valid" and nothing more. again i told them i dispute without proof and that they still can't even tell me the damage that happened. they reply with a number saying all the documents are under this number (that i cannot access) and all further correspondences are a copy and paste of that email. so i called them. the lady on the line said she COULD NOT FIND ANY DOCUMENTATION of any damage under my account. after a long hold, she came back on and said she processed a refund... whether they charged me a low enough amount that they thought i wouldn't look into it, or they have very disorganized internal processing, it both leads to the same outcome: DO NOT RENT WITH THEM!

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    Avis Rent A Car
    Avis Rent A Car
    Full tank of gas

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    Full tank of gas

    Budget Car Rental - carrental - Updated June 2026

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