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    Budget Home Improvement

    5.0 (1 review)
    Open 8:00 am - 10:00 pm
    Updated 3 months ago

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    3 years ago

    We have had Terry do multiple projects on our house, most recently new exterior doors.

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    Bob's Custom Windows & Siding

    Bob's Custom Windows & Siding

    3.3
    (4 reviews)

    We were told to make sure we got a quote for our window and siding projects through Bob's because…read moreno one can beat their prices. My husband was there for the walk through, but said the guy was there for 5 minutes, took just a couple of measurements, said a quote was coming, and left. Not even time for questions. I had detailed notes and questions written down because we have an old house, and just need to cover our bases. None were answered. It was mentioned that we'd like to replace a bow window and completely remove the bow, and he never took measurements of the walls or anything like that. Where as, you'd think you'd want to know depth and such to ensure you've got it right. My husband was never asked what type of efficiency window he'd like, or shown what the window options even looked like. The quote came through and I honestly laughed. $45k for windows and siding and we had already replaced 7 windows previously, so this isn't even all of them. But even on the quote, it's just a vague description of the windows. The windows quote was $4k more than a franchise place we had just come out for a quote. My husband was told that their schedule was wide open until after July 4 because people go on vacations. I think it's just because people don't want to pay that much for something they haven't even seen or know what it will turn out to look like!

    So asked for a quote for 2 windows for a kitchen remodel we have been trying to schedule. Came in…read moreand measured quickly, said he'd get a quote to me soon. A week later, needing to schedule our kitchen project and no call back from Bob's yet, I call them and still no quote available for not sure what reason, but will have it soon. 2 more weeks go by, I call back and am told someone will call me by the end of the day. 1 more week goes by (a month at this point) with no call back. I call again and was told "the boss"would call me back the next day. The next day came and went and still no quote! 1 month and 4 follow up phone calls from me at this point, wtf?! Needless to say I've long since had other companies give me quotes, just curious why they never attempted to get in touch with me again?

    Infinity Exteriors

    Infinity Exteriors

    3.9
    (7 reviews)

    I heard Infinity Exteriors on the radio and decided to give them a call for a roof inspection. I…read morewas very pleased that I was able to book an appointment for the exact day and time I wanted. Jon came out to my house and was great to work with. He was very knowledgeable about the different roofing products and recommended a terrific solution at a fair price. I really appreciated the walkthrough, especially when he went into my attic and discovered a leak that I wasn't aware of. I also had the opportunity to work with Ricky, who helped me on the day the project started. He called ahead of time, was very professional, and kept me informed throughout the process. The crew worked from sunrise to sunset and completed my entire roof in just one day. When I'm ready to replace my windows, I'll definitely be reaching out to Jon and Ricky again. They are friendly, professional, and truly local. Be careful of storm chasers. I had more than four roofing companies knock on my door after the storms. Ask where they live and work. Infinity Exteriors has a local office staffed by people who live and work in the community. That gave me confidence, and I will continue recommending them to my neighbors.

    Nothing but trouble with this company. Ordered 9/9/2025. It is now 1/13/2025. Workers came 3 days…read morein Nov. They failed to install kick plate at back door, and failed to install master blocks around one electrical outlet and doorbell (so cannot use). Kick plate was later installed, but not master blocks, even though they have sent people out several times (and once told me it had been done--I was sick and unable to check). The worst thing is that the color is not as shown on the manufacturer's website ( Cedar Knolls, "Cactus"). It is grey, not green. It also does not match the mock-up Infinity sent me via email so I could see what it looked like on my house. They did not have a siding sample on their wall when I went to pay my deposit (they had lots of others). The house looks terrible. They have sent different people out to look at the color on at least 4 occasions. They say it doesn't matter what the color looks like on the website or mock-up, the one the put on is called 'Cactus'. Today they came out and then called to tell me they were going to put a Lien on the house if I didn't pay the balance--and the job is not even finished! My husband and I are both vets and disabled and in our 70s (one of their big selling points was they "love" veterans). They told me Norandex would take $500 off the balance, or put up some kind of contrasting color on part of the front of the house--I can't even imagine how awful that would look! All I want is the green shown on the website and in the mock-up. This was a very expensive project for us. $500 would not make up for ruining the exterior of our house. EDIT: As soon as this Yelp review posted, ai got a phone call from Infinity saying a man 2ould be out right away to installl the blocks on the back wall and the doorbell. He installed only the block on the back wall. I have posted labeled photos from the Norandex website, the mock-up, and the actual siding. As I said, zi asked to see a sample of the siding when I dropped off my deposit, but they said they did not have one We had gotten 5 estimates and I had looked at dozen of swatches. No one be expected to keep them all straight. As to seeing it in different conditions, over the course of their several visits they saw it in sun and shadow. As to Norandex's offer of the batten stuff, I was never shown an example of even what that is, but i only want horizontal siding, as I ordered. I am not opposed to paying for satisfactory work, but we have not reached that stage yet. I am just very sick of being jerked around by them. If they or Norandex came up with a reasonable offer, I would consider it. $500 off a major project is a joke. Our house has depreciated more than that due to the horrible siding color. At the very least, both companies misrepresented the colors they are selling. Most companies want to do right by their customers because it takes at least 3 new customers to make up for one lost one.

    Mad City Windows & Baths of Madison

    Mad City Windows & Baths of Madison

    1.8
    (353 reviews)

    We are very pleased with our new kitchen cupboard doors from Mad City! Brent, the sales…read morerepresentative, was able to show us lots of photos of other projects on his i-pad, and he also brought samples of various styles and wood colors. We were impressed with how perfectly the new wood matched the original cupboards for such a seamless installation! We chose the arch topped pattern; we were able to use our original pretty backplates and knobs; we did update with hinges that were internal and more modern in appearance. Within the next month, a carpenter arrived to measure precisely for the project. When the big day arrived, two installers came promptly at 8 am. In two and a half days, the kitchen looked beautifully refreshed and new! Cody D. and Greg C. did an exceptional job installing everything! When they left, the kitchen was spotless! We HIGHLY RECOMMEND Mad City for your kitchen cupboard door replacements! Their representatives and their carpenters were very professional and their prices were reasonable! Enjoy the process!

    Everything from the time we called to arrange a visit for an estimate to the first time we were…read moreable to use the new shower was fantastic! Professional people, pricing, value, products and workmanship all get a 10 out of 10. They were so impressive on our initial visit, that we ended up buying that night and cancelled our remaining appointments with 4 other companies. Thank you, Larry Johnson and Nancy.

    Feldco Windows, Siding, Doors & Roofing

    Feldco Windows, Siding, Doors & Roofing

    2.8
    (23 reviews)

    I really wanted to like this company, as my mother-in-law has used them in the past, and had…read morenothing but good things to say about their services. My spouse and I scheduled a consultation and while the sales rep who came was moderately pushy, we ultimately decided to purchase six new windows. I had to reschedule once due to my spouse having Covid, additionally the instillation needed to be rescheduled again due to an inclement snowstorm, and the installers feeling unsafe (which I was fully supportive of, I did not want anyone getting hurt). The problem lies with communication. Our sales rep was supposed to be our "point of contact", however he has been extremely unhelpful, even going as far as reading and choosing to not reply to messages that were sent about the weather on the 2nd installation date; I tried to inform the sales rep it was unsafe for the installers to come due to a recent snow storm, and yet they showed up anyway - which was not their fault, they had not been informed. Additionally we have vaulted ceilings, which would typically not be a problem for instillation, if the proper pictures were taken and sent to the installers. Our sales rep did not take appropriate pictures, and did not send a proper description of the project to the installers, so they were unaware they needed a lift to access the windows. Currently the windows are being installed, and lo-andbehold the installers come without a lift saying they were unaware a lift was needed - which is not their fault, it should have been communicated to them... If you like good windows at a decent price, but don't mind poor communication, this is the company for you. *I will say the customer service over the phone has been great and the installers have been nothing but friendly - but I did have to shampoo the rugs after they left.

    Do yourself a favor and stay away from this company!! We had our complete house installed with…read moreFeldco windows in 2018. The trim piece under our picture window is 8 feet long and it is just held there by chalk. It broke loose once and they came and recaulked it in place. Now it is falling off again, allowing water to get behind our siding. Called 2 months ago, then called 2 more times to get a call back. They finally called and said for $200 they would recaulk it in place. It is to long and heavy for caulk to hold it. When the wind is out of the south our curtains move. You can tell there is no insulation in there. The traffic noise is very loud compared to our old windows. Bottom line is Bad Company with cheap quality products and piss poor service!!!!!

    Budget Home Improvement - windowsinstallation - Updated August 2026

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