I didn't even need an eye exam or new frames; I just needed to get my favorite pair of glasses…read morefixed, and Empire Optical did it so easily and for free! As soon as you walk in, you're met with a massive selection of beautiful frames, and what I think is super unique about their store is that they're pet-friendly! They had two dogs, Elton and Bowie, wandering around while you shop, and they're so sweet. Everyone was very friendly and helpful, and I'm looking forward to going back for a new pair of frames in the near future!

Went to empire optical today. Walked in wearing my glasses but one side of them was very delicate…read morebecause I had stepped on them. The last said if the hinges weren't broken she could fix them. They were not. She took them apart then brought me two ear pieces from other regular glasses and said she could replace my Gucci ones with those. She said they cannot be fixed. That's not what she said first. Then she handed my glasses to me in pieces. I can't even wear them at all now. So don't buy Gucci frames and don't go to empire optical for repairs.

All of the staff at Black Optical are amazing, addicted to serving, and even helping me with style…read moreguidance. Highly recommend them!!

This is the best optical store in Oklahoma! I have worked with them for years, and they are always…read moreresponsive and professional. As an example, I brought my prescription in to get glasses. The prescription from the ophthalmologist was incorrect, no fault of Black Optical. They fixed it happily and at no cost. If I could give 6 stars I would! Great people and epic selection. Thanks Gary and company. I will never go anywhere else!

I walked in, and they immediately offered to help. I own Warby Parker glasses currently. They asked…read moreif they could clean them and he replaced the nose pads because they were very worn! I'm so thankful I walked in!!

This is the best Warby Parker! Everyone here is so kind and more than willing to help. They go…read moreabove and beyond in helping you pick out glasses from their wonderful collection, which can be so difficult (especially if you're as indecisive as I am). They also help adjust and make your new glasses feel like home!! Big thank you to Stephanie and Tabitha that helped on many different occasions:)

What you did to the farmers market patrons was unacceptable. I was looking for a new eye doctor…read more All your locations are now off that list. Tulsa deserves businesses with community spirit and heart. Especially from a doctor. Shameful.

It is unacceptable that this business chose to tow vehicles of Farmer's Market attendees on…read moreSaturday, July 14th without notifying anyone despite it being completely fine to park in this parking lot on Saturdays for years now. Kendall Whittier is a tight knit neighborhood and I genuinely hope the cancellations of upcoming appointments shows "My Eye Doctor" that their unkind and un-neighborly decisions have consequences. You need to change the fact that there are no signs indicating that towing will occur. I don't even think it's legal to tow without warning.

I came across Hicks Brunson via their YouTube Shorts where they explain all about the Transitions…read morelenses and others. Such good content, and answers so many questions. That said, I still had tons of questions so I reached out via phone. They spent 30 minutes on the phone, discussing my needs and provided me with 3 written quotes for various combinations of lenses that would work for me. I was amazed at the level of knowledge and care that was provided. The whole process was very consultative and didn't feel like sales pitch whatsoever. I am forever grateful for the help they provided I wholeheartedly recommend this establishment.

Outstanding service from Becky Joe at Hicks Brunson Eyewear! I placed my order over the phone, and…read moreBecky Joe made the entire process smooth and stress-free. She was incredibly knowledgeable, patient, and attentive to every detail--even helping me choose the right frame style and fit without seeing me in person. Her professionalism and warmth came through clearly, even over the phone. It's rare to find that level of care and service remotely, and she truly exceeded expectations. Highly recommend working with her! THIS IS THE PLACE TO GO FOR FRAMES!

Soooo, NEVER had glasses in my life. I think I have been to Zoellner in my childhood to have my…read moreeyes checked at memorial location, but that was many moons again, so essentially this is new to me. First of all, I'm aware of all the stigma surrounding this business. Not my business, didn't affect me, so don't let it drive you away. The folks were PROFESSIONAL. Found out I needed glasses. Insurance helped a lot. I am picking them up today or tomorrow after RX is done processing. Shoutout to Makayla at Harvard, the tech. She is SO professional and took away my anxiety over this whole thing. We ran a few tests and I was so surprised to see I couldn't read all the lines! Thank you Makayla and Dr for helping me through this process. ‍

I took in my current eyeglass frame with a slightly different RX for an update. Zellner charged me…read moreover $200 and gave me glasses back that had fishing wire poking out towards my eye and the glass was cut wrong-not lining up with the frame-there's noticeable gaps and the lense was not buffed so there is a white ring around the glass! To fix them they want to keep 1/2 the money I paid and Change the lense to No RX!! I asked for them to be returned in same condition I gave them initially and full refund! They said No. What a SCAM

Love my glasses...love the way they make them here...best quality...it's worth it to get such…read morespecialized service.

I went in and it was several minutes before anyone appeared, from the office next door. She was…read morevery nice and said the sales person was with a customer and I should wait. They did have lots of cute frames, but after 10 minutes, I left. The place was very nice and the office next door, Dr Hanson, is super. I just didn't want to wait any longer.

After 20+ years i've been a patron, they've always provided outstanding customer service. Their…read more willingness to work with you and provide superior expertise is top drawer. I highly recommend David and his father whom have an established record of stellar performance and experience.

I have gone to Dr Kyle Craig for many years and he is fantastic. My 16 year old son has seen him as…read morewell. His office staff over all the years has always been kind and knowledgeable! They make it very easy to get a copy of your prescription quickly. I have NEVER felt pressured as far as large purchases go. I highly recommend for the whole family!

Terrible! Don't go here…read more Doctor seemed OK, but the staff that fits customers for glasses left one screw too loose. Not 24 hours later, this tiny screw fell out when I was wearing the glasses on a Saturday morning, just walking around the house! Their hours are very limited (no weekends), so I had to wait til Monday at my lunch break to take it back to be fixed. They told me the temporary screw that my husband had used to make the glasses wearable for the weekend had broken off, and the frames had to be replaced, which meant they had to be ordered. Which meant a second lunch hour wasted on a second inconvenient visit! When I chose to use this business, I was aware of their limited hours. But I had no idea I'd have to make two additional visits to have their staff's error corrected! Their carelessness and disrespect for customers' time is very disappointing, especially when their products are so expensive.