Honestly, they're super efficient with the little support they have. Manager just took over this…read morelocation a month ago and is busting his butt to get it up and going again with the few employees he has due to 90 percent quitting. Im not sure how it works with this company specifically, but it's really unfortunate that corporate or whoever is above the manger isn't helping out more so that this location can be more efficient. I would give 5 stars if it wasn't for the company not supporting the employees and the manager. For the 2-4 employees that are there and the manager--they really do try their best to get you out in a rental in a decent amount of time. Just know there will be a bit of a wait but they are working as fast as they can to help everyone. Respect to the manger and employees especially with how hot it's been recently.

Branch Manager John was super friendly and professional. Staff are very helpful. I always rent…read morewith them as they have great cars and low prices. Highly recommend this location.

This rental car agency rents dirty, damaged cars. Avoid it. Go to a reputable rental car agency…read more When I asked for a clean car without a scrape, I was called "dishonest." When I reported the employee who called me dishonest to the manager, he did not apologize for his employees unprofessional behavior. So: if you ask for a clean, Undamaged car, you will be accused of being dishonest. This is called gaslighting. And it should not be tolerated. I will never rent from hertz again. This is in reference to the airport hertz rent a car agency. Avoid this business.

The Coors Hertz location the most unprofessional and the worst customer service I've experienced in…read moremy life and I'm 73 years old. I retired from a major airline providing Customer Service for 20 years and would have been fired for treating customers the way they do specially the manager. I been doing business with them for several months renting vehicles to drive for Uber and it has gotten horribly worse. I reserved a compact car like I had previously. I went to pick up the vehicle and they informed me they didn't have a car for me. I was paying $260 base previously but now the only option for me was a Tesla which would cost approx. $350/weekly plus the time and cost to charge make it impossible to cover the cost and make money. Anyway, my other choice given was a 2019 Ford Flex with 108k miles at $310 per week. The agent told me that it would be almost as economical as my previous vehicle, a 2021 Toyota Corolla which I was getting an average of 34MPG. It turned out that the vehicle was averaging 21MPG based on the dashboard mpg display. Also, the agent said they do not clean cars before they are rented. This vehicle was dirty inside, but the outside was filthy including the windshield and didn't have cleaning solution in the dispenser. I finally had enough and decided to return the vehicle today. I have spent numerous hours since yesterday calling Uber and Hertz to honor the reservation. I want to work! Uber agents have said it was a Hertz problem and Hertz agents have told me it's Ubers problem. Anyway, total frustration and anger. To make it worst, the manager from Hertz at the Coors location told me that I couldn't rent a car from Hertz/ Uber program anymore because I expressed my frustration. Why was I not contacted if they couldn't honor the reservation.? They told me that I should have called to see if they had cars available. Totally ridiculous and unprofessional. I've become a Platinum with Uber in about 4 months. I pride providing good customer service, which can be confirmed by my customer reviews. Anyway, I remember when Hertz were number one because they had an excellent product. Their cars were new, super clean and their staff was very professional. Now, I'm not allowed to rent a car and work because of Hertz on Coors incompetence.

Let me go on record that I wholly dislike most car sales people - whether new or used. In shopping…read morefor cars, I have been to many, many car dealerships. That being said, I have to say that I have just had the most wonderful experience at Enterprise Car Sales. From the minute we walked on the lot, we were treated respectfully, honestly and were able to joke with our salesman, Mike Ellis. I HIGHLY recommend speaking with this man if you are in the market for a well-maintained used car. This man never pushed, never prodded, asked the appropriate questions and did it with a smile on his face. He was honest, forthcoming and just a pleasure to deal with. And he found me the car I wanted - that I loved. And then he brings in that pushy little person -- you know, the "closer" -- who goes over the financing with you. Except she wasn't. Lisa Darby was a pleasure to deal with - went through the information thoroughly and was honest as the day is long. She did her job efficiently and all with a smile on her face. And she drinks coffee :) I was a bit sad when I drove off the lot in my new/used dream car. A hug goodbye from both Mike and Lisa after I made them play staff photographer and sync my phone and go over features gave me a little tear in my eye. A dream team to be sure!

I used to be an employee of Enterprise. I was fed lies about how great and well taken the cars are…read moreat Car Sales. I had the worst experience I have ever had buying a used car. This entire experience was an absolute nightmare and the attitude that I encountered from the employees at Car Sales was incredibly inappropriate. If they would have shown some sympathy for my situation it would have helped, they made me feel like an inconvenience. The only person who was truly helpful was Arturo. Otherwise, the area manager Sam Leibenhaut, employees like Dashnie, and even the main honcho Mike Peters, gave off a very bad attitude. Around April 10th, I bought a 2022 Nissan Sentra. Shortly after I bought the car, I noticed it would shake at various speeds. Therefore, Car Sales had me take it to Pep Boys. According to Sam, Pep Boys told him that they recommended the wheels be replaced because they have flat spots that may continue to make the car shake, but the balance should have taken care of 90% of it. Sam said he could not replace the tires because the tread was still new. Shortly thereafter I noticed that when I turned right or lef the front of the car made a sound. Car Sales also heard the sound, so I took it to another Pep Boys. The CV axle was broken and the struts needed to be replaced. The car that I had less than 2 weeks sat at Pep Boys for a week because they had to order the CV axle. I never heard anything from Enterprise. When I arrived at Pep Boys, I was told they only changed the struts because it was still under warranty with Nissan. Nobody communicated this with me so my car sat there a week. Then I took the car to Nissan. Sam had an attitude. When I told him that I appreciated Arturo and his apologies, Sam got defensive and let me know he had already apologized 4 times. After complaining about Sam, I started working with the general manager of Car Sales--Mike Peters. After having the car at Nissan for a week waiting for the axle to arrive, they said the control arm and boots were also broken. Nissan said it looked like the bolts had been banged on. My car was at Nissan for almost 3 weeks. I had the car a month and I only got to drive it for one week. When the car was ready, Nissan said I had to pay a $100 deductible, or I would not get my car back. I had to reach out to Enterprise again. When I spoke to Dashnie on the phone, I did not yell at her, but I did raise my voice a bit, which resulted in her hanging up on me. When I did eventually speak with Mike, he wanted ME to pay for the deductible and be reimbursed by Enterprise--to which I said no. When I spoke to Nissan, I asked them what they thought happened, They told me that Mike had been giving them attitude and telling them that this should be under their warranty, however, it was obvious that this was not a manufacturer error--someone else had done this to the car. They assumed someone had hit a curb or something with it and then got it shoddily repaired. The car still vibrates when I drive it. I am hoping it is just the tires because Nissan pretty much replaced the whole front. However, I am too scared to reach out to Enterprise because of their attitude and Sam had said he cannot justify buying new tires since the tread is fine. The hassle I went through with Enterprise was NOT worth it. I went to them because I thought I could trust them and believed I would get a reliable car. I was sorely mistaken. Not only was this car seriously damaged on THEIR watch, it was not inspected before it was sold, and their customer service was severely lacking. I know Enterprise's values--they claim that their brand is the most important thing that they own, and they always claim how important the customer is to them. I was going to refer people to Car Sales, even my husband was going to buy his next car from them, but after what happened I will definitely go out of my way to tell people NOT to buy used cars from Enterprise Car Sales, especially in Albuquerque, because it is quite apparent they cannot be trusted.

Neal and Bri were super helpful in getting my rental fast, no hassle and very kind. 10/10 customer…read moreservice.

I had scheduled a pickup for 8:15 it is now 8:45 I am still sitting waiting…read more Finally showed up at 8:50 and drove me around the corner to the enterprise lot. I was serviced by a lady named Jennifer she needs to get better at customer service. She was not happy this morning. Made the entire process uneasy Did get a vehicle and wash needs to get better. The seats are dirty inside. Hope things are better when I return the vehicle.

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

Easy to deal with. Kind. Prompt. Same day appointment. I was on time to my appointment and they had…read moremy windshield replaced and safety systems recalibrated in 38 minutes.

They are GREAT!!! The staff and the repair guys are terrific. They were able to get me right in for…read morea chip....and also had to replace a windshield another time....highly recommended