I have been a gardener since I can remember and necessarily have frequented many, many garden…read morecentres. I only recently discovered Down2Earth and it is now my go-to - my favourite in the city of Toronto.

Found some great plants and pots, loved the selection. Staff was great and prices were reasonableread more

I made a purchase at Sheridan Nursery Etobicoke in early February but due to the weather we agreed…read moreto delay the delivery date until the end of March, weather dependent. The delivery driver, Anthony gave me his cell phone number so we could coordinate my delivery date. Awesome service! On delivery, Anthony, and his helper Nick made the delivery so easy. Thank you kindly, Sheridan Nursery Etobicoke!

Absolute Garbage Company - I bought 4 rolls of sod. When I unrolled them at home, 3 were virtually…read moredead. Went back the next day and they refused to do an exchange or a refund. They take absolutely no responsibility for selling dead product. They lose at the end because I've been spending between $400-$500 per year there for at least a decade. I'll never go back there. They've lost a customer for life.

This is a great place to load up on plants in the spring. They have a huge selection of all your…read morefavouite veggies and none of them look like they're about to drop dead as soon as you leave. I don't really buy flowers, because I'm mostly interested in things I can eat, but they seemed to have a good selection of those as well. They have a modest selection of garden supplies, but I don't think that's really their thing. I asked if they sold any trellises to grow my veggies on and he told me "Let them grow over the ground". I said "Yeah, but if I grow them up then I'll have more ground space." Then he looked at me a little annoyed and repeated himself. So, not the best customer service I've seen, but whatever just give me the plants.

Fantastic variety packed into a surprisingly small space. Everything from tomatoes to fig trees! I…read morecan't wait to come back next spring!

The best place to go for plants and for amazing planting soil! Not to mention the friendly, helpful…read morewelcome one receives just walking in. A tiny, perfect plant paradise, for beginners and for more experienced plant folks. It's the only place I go now for plants, soil, and plant advice. 5 stars!

I've worked with Urban Gardener several times over the past year for both my home and office, and…read morethey've been consistently great to work with. They've helped with repotting a very large monstera and several smaller plants, always arriving on time and fully prepared with everything needed. Communication is prompt and professional, they really know their stuff, and they always leave the space looking spotless. They also send helpful follow-up care instructions and even looked after my plants while I was away, which I really appreciated. I've recommended their services to a few friends, and everyone's had a great experience. Whether you need help at home or in your workspace, I highly recommend their shop and in-home services.

Great inventory of Christmas trees…read more Staff is super helpful with the selection process, they are patient and will help you load into your car. Also, it feels nice to support the little shop.

We visited the garden centre for the first time on the weekend. I always knew it was there - grew…read moreup in the neighbourhood. Must say that I regret not visiting before. Picked up some evergreens and other items for our Christmas display at the front door. The staff were very friendly and helpful. What a wonderful family business.

(Sing to the tune of "I Kissed a Girl")…read more "I bought a snake plant online and I liked it...and I liked it!" K sorry, that didn't work, but you get the idea :) I wanted to add the hearty, hard-to-kill, air-purifying snake plant to my plant collection. I perused the online offerings at Promise and purchased one, along with a planter, for delivery to my home in midtown Toronto. Nice! They quickly texted me a picture of the plant in its planter, at which point I changed my mind and wanted to upgrade to the Montecito planter for an extra $5. So they sent me a link to pay the extra money. So easy!! Communication on the date of delivery was also great. I'm loving my new snake plant (Laurentii) and Montecito planter, which is a combination I recommend. Would absolutely shop here again.

Incredible service, extremely helpful and knowledgeable. The quality of the product is high-end,…read moreand our plants are thriving. In fact, I bought house plants for our entire team to create a better work from home environment. Highly recommend this team to understand, suggest and deliver a great customer experience and product. I'm a converted advocate for life now and my go-to plant spot.

****15cm cut on my leg on a faulty security tag, needed to see doctor and tetanus shot…read more absolutely no help from manager, just a "whatever attitude.** NO call back or concerns, They should be accountable , as well as these tags are on childrens stuffed animals. And no one at headquarters will even give out their number. just an awful irresponsible location and company.

I'm sure there are good nurseries that treat their staff well like Terra or Jade Gardens. Sheridan…read moreisn't good to staff especially students. I was embarrassed by the way the male manager spoke to a young person. I had to leave.

Beautiful greenhouse-style space with a strong plant selection, and the hidden café is a lovely…read morebonus. That's my favorite part about it. Beautiful space to sit down for a coffee or beer.

Super cute outdoor cafe with tasty pastries and solid coffee! The staff were really friendly and…read moreoverall was a nice vibe to sit and drink your coffee, as well as browse the plants they have for sale