The one year warranty is a scam and the owner is absolutely the most disgusting, rude, and…read moreunethical business owner I have ever came across. We purchased 22 shrubs from this store and a few of them seems to have dry leaves. When we mentioned this, we were told that there was a one year warranty on these plants and if they get worse, we can bring them back. We have a south facing huge backyard with plenty of sun and we brought all the plants in the backyard and placed them exactly where we wanted to plant them. We watered all the plants everyday. Unfortunately, a few of the plants that didn't look good when we purchased them became progressively worse, so we decided to go back and return them. The lady at the customer service desk looked at us with an attitude and called the owner right away to speak to us. Vince Crupi came and instantly began hurling accusations at us. He began by saying that we must have left the plants in the garage, then he said that we didn't water them enough, then he said that we have been abusing the plants in some way!!!! None of his accusations were true as we had the other 18 shrubs that are doing quite well. I tried explaining this to him and told him that I didn't appreciate his accusations since we did not bring rest of the plants to return and that his accusations didn't even make sense. When I asked him to take his plants back, he said that we could certainly leave these plants but we were not going to getting our money back. I reminded him of the one year warranty and he ordered the lady at the customer service desk to stamp our receipt "Final Sale" to void our warranty! My husband and I were shocked at their outrageous and unethical behavior. I was very upset at their actions and said that they couldn't do that. Vince smirked and said "Yes, I can do anything I want and I just did. I have been running this business for 40 years so I absolutely can do whatever I want and you no longer have any warranty as we just stamped final sale on your receipt". I told him that customers have rights and what he did was unethical. Vince Crupi then told us to get out of his store and asked the lady to call police. The customer service lady was absolutely the rudest person and came right up to my face to within one foot distance to kick us out of the store. We are a very busy family, but we intend to take legal action against this business owner as what he did goes against business ethics. As customers, we must speak up so this type of business owners don't abuse their power and behave unethical. Vince behaved like we live in a 3rd world country where powerful people can do whatever they want and the public has no rights. I felt humiliated and my rights were violated for the very first time and they shouldn't think that it's okay to do what they did to us.

Ordered total 7 yards of top soil delivery recently and got it 3 weeks ago but quality of soil is…read morenot good at all as seeing more sand layer clearly in my grass and may be they put water little to looks good at delivery time. On top now seeing lots of weed growing too. So I would say please try only if you like to spend more money and time in weed cleaning or re-gardening..

Had my flowers made for my father's funeral, and loved the artistic design! Gian Paolo created a…read moregorgeous arrangement based on my "magenta Cana flower" request. Definitely recommend! 5 star!

We attended the Little Diggers event at Sheridan Nurseries. Prebooked online and 5$ fee includes…read moreall supplies used to create your own unique planter and the plants! The staff (specificaly Cheyenne) were so enthusiastic offering ideas and fun facts about how to care for the plants at home. Very generous with the supplies such as stickers, popsicle sticks,pipe cleaners and paint. Such a fun activity, highly recommend.

I went to buy some plants to grow along side my daughter. (I was pregnant and thought it would be…read moreso nice to have a plant like that!) I didn't notice at first, but there was someone tailing me. I walked back and forth to be certain. Soon he was just standing two feet away from me. I ended up buying some plants (which I probably shouldn't have. One had some sort of blight.) I was going to ask for help at the counter. However, they were pretty rude at the cash and it was then I realized the follower worked there. Then two of them followed me all the way to the car. I don't know if they thought my pregnant belly was a plant or something, but I was just wearing a summer dress and sandals. No where to hide anything. Plus I was holding my wallet. No purse at all. Honestly, I was scared of the two workers following me. I called my friend to tell her just in case they decided to jump me. When I got to the car, they stared at me and quickly put my plants in the back, then drive away. I have never seen such behaviour and I'm still wondering if they were planning to jump or attack me. I will not shop there again.

Beautiful arrangements prepared on a very short timeline. Responsive and friendly services. The…read morecentrepieces were lovely and exactly what we wanted!

Outstanding customer service…read more Outstanding product. Of course the arrangement I picked from their website contained flowers which were not yet seasonally available so I gave him creative liberty. I wish I had a picture to post because the feedback I received from the recipient was that the arrangement was stunning!! I will definitely use this florist again without hesitation.

This shop offers a very unique selection of flowers at a great price. The delivery driver was also…read morevery kind and followed instructions. Great service!

From the owner: Order fresh flowers, plants or gift baskets online and have them delivered anywhere in the Greater…read moreToronto Area today!

A great floral shop in Richmond Hill…read more It was an easy process online to place my order. Picked up and it was ready right on time. The interior of the space is cute with lots of florals everywhere. Not much else to it though. The flowers I ordered came out beautiful and would probably get from them again in the future. Staff were nice as well when I went to pick up.

I have ordered flowers here a couple of times, and most of the time they last a fairly long. I had…read morea few incidents where they didn't due to the type of flowers I selected. Recently got a bouquet delivered and it was so fresh and smelled really good. Delivery was smooth. I wouldn't hesitate to order here again.

Avoid this place at all costs…read more I ordered a bouquet of tulips for my wife for Valentine's Day. I get that it is a super busy day of the year and I get that it is impossible to provide a set delivery time. However I have experienced multiple issues from this store. Let's first talk about value. The website allows one to "upsize" for a larger more expansive bouquet. Well I ordered the "best". What I received would never qualify for "best" under any scenario. Below are pictures from their website of their "best" offer and what I received instead. What a ripoff!!! Let's next highlight service. I had not received the flowers by 5.30pm. I called the store to ask when the delivery would be happening. I was told that the driver was out with the delivery and that it would be "very soon". 2 hours later the flowers were still not here so I called again and was again told that the driver was out and was maybe "20 minutes away". After challenging the person on the phone I was told that it "might be up to an hour" depending on the traffic. And for clarity we live WITHIN 10 MINUTES of the store. Well it took another 1.5 hours for the delivery to occur and when it did happen it was delivered by a guy in a sedan car - who would have had space only for about 4-5 bouquets. So it was never possible that my order was out for delivery as originally suggested. Brutal experience!!!! Will never recommend this place

Such a beautiful flower arrangement and absolutely a pleasure to interact with the owner. I am…read morevisiting from New York and wanted to take a gift to our dinner hosts. I dropped by 'flowers of the world' located close to Yonge and Eglinton. We discussed my budget and Colot scheme. I mentioned that iI would be back to pick it up. So happy with the bouquet. very tasteful. i found the store based on the high ratings And highly recommend it now as well!

I bought their Spa II steam generator about 10 years ago. I've twice had to crate it up and send to…read moreCanada because the unit stops working because of calcium buildup, even though I use a filter that takes out the calcium. I've had to pay for shipping both ways as well as their 'cleaning' charge. i haven't used the steamer for years because it wouldn't last a year before it's no good anymore. I've tried to call them over several listed numbers and all numbers are only FAX, and the number listed in their manual never connects. The unit does not have a self-cleaning function! Stay away.

This company is a total fraud. Do not ever deal with them!!! They do not honour their word and…read morenever follow through on promises. Total scammers